Roles Specific Outcomes 

Software Development 

Implement a wide-ranging set of recommendations to improve the front- and back-end usability and the online visibility of the MSF Science Portal, including Integration of new UX designs, improvements to search, and enhancements to the content management system. Implement site improvements through a lens of search engine optimization. 

Information Security 

Implement robust testing frameworks, including unit tests, integration tests, and end-to-end tests, to ensure code reliability. Optimize website performance to handle increased traffic and reduce downtime. Define and champion secure coding practices throughout the organization and be accountable for secure application development. Develop and document best practices for coding, deployment, and maintenance of the Science Portal to ensure long-term stability 

Technical Developments Recommendations 

Analyze the current system architecture to identify areas for improvement in sustainability and maintainability. Refactor existing codebase to enhance performance, reduce technical debt, and improve readability. Provide on-call support for emergent issues, particularly during critical usage times. Demonstrate strong communication on end-to-end program development to technical and non-technical stakeholders.  

Meets Science Portal and Product Development & Innovation objectives. 
Solicits feedback and data conveys a clear understanding of the level of service the Product Development and Innovation team provides; acts when standards are not met by the team; aligns processes with organizational needs. 

These core accountabilities should not be construed to contain every function/responsibility that may be required to be performed by an incumbent in this job.  Incumbents are required to perform other functions as assigned 

Complexity and Problem-Solving Skills

• Works at an advanced level to build the structure and culture of the project team and define roles and responsibilities within that structure to achieve the project mission and objectives and effectively operate key business processes. 
• Identifies and evaluates risks, issues, dependencies, and constraints associated with the project, escalating where appropriate. Where necessary, develop, agree on, and implement solutions to overcome these. 
• Prioritizes work at an advanced level to prioritize components of a project, program, or portfolio work in context with risks, activities, stakeholders, etc., across the life of the project or program. Typically works independently and provide guidance., when requested  

Behavioral Competencies  
THOUGHT: How MSF USA staff understand the organization, manage complexity, and contribute by creating new and different 

People Focus 

Build strong relationships and deliver solutions geared to aiding others. Solicits feedback and data; conveys a clear understanding of the level of service the team provides; acts when standards are not met by the team; aligns processes with organizational needs. 

Manages Complexity 

Makes sense of complex, high quantity, and sometimes contradictory information to effectively solve problems. Consistently looks at complex issues from many angles; obtains a rich and deep understanding; swiftly cuts to the core issue; skillfully separates root causes from symptoms. 

Global Perspective 

Takes a broad view when approaching issues, using a global lens. Shows global thinking at work; adjusts organizational practices to meet the unique needs of different regions or countries. Uses a broad perspective when addressing issues and challenges. 

Cultivates Innovation 

Creates new and better ways for the organization to be successful. Approaches professional work in unique or innovative ways. Offers original ideas. Appreciates others' creative ideas and solutions and provides helpful input to enhance them. 

Strategic Mindset  

Sees ahead to future possibilities and translates them into breakthrough strategies.  

RESULTS: MSF USA staff achieve results by cultivating a forward-thinking environment that produces solutions for changing stakeholder needs.  

Drives Results 

Consistently achieves results, even under tough circumstances. Regularly pushes self to achieve outstanding outcomes; consistently establishes bold goals for own performance; is passionate about excellent results and significant contributions. Shows great tenacity to complete goals/initiatives in a timely way. 

Ensures Accountability 

Holds self and others accountable to meet commitments. 

PEOPLE: MSF USA staff understand their impact on others through collaboration and inclusion of different perspectives to achieve common goals.  

Collaborates 

Builds partnerships and works collaboratively with others to meet shared objectives. Readily involves others to accomplish goals; stays in touch and shares information; discourages "us versus them" thinking; shows appreciation for others' ideas and input. 

Communicates Effectively 

Develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences. Listens attentively and takes an interest. Keeps others well informed; conveys information clearly, concisely, and professionally when speaking or writing. 

Values Differences  

Recognizes the value that different perspectives and cultures bring to an organization. Confronts stereotyping and offensive comments promptly. Consistently behaves with great sensitivity toward differences in cultural norms, expectations, and communication methods.  

Builds Effective Teams  

Build strong identity teams applying diverse skills and perspectives to achieve common goals.  

Manages Conflict  

Handles conflict situations effectively, with a minimum of noise.  

Builds Networks  

Effectively builds formal and informal relationship networks inside and outside the organization.  

Drives Vision and Purpose  

Paints a compelling picture of the vision and strategy that motivates others to action.  

SELF: MSF USA staff demonstrate self-awareness by having an open mindset and continuously seeking opportunities to learn, grow, and improve.   

Instills Trust 

Gains the confidence and trust of others through honesty, integrity, and authenticity. Models honesty and authenticity and encourages others to be up front with one another. Demonstrates reliability and places a strong emphasis on the team meeting its commitments. Fairly represents others' positions. 

Manages Ambiguity 

Operates effectively, even when things are not certain or the way forward is not clear. Responds effectively to unclear situations, seeks to resolve ambiguity and make progress. Seeks guidance on how to adapt to changes, responds with appropriate composure and effectiveness. 

Situational Adaptability 

Adapts approach and demeanor in real time to match the shifting demands of different situations. Serves as an example of adaptability and provides guidance and support to help others adapt to new situations. Considering the needs of clients, constituents, and the organization, shifts priorities appropriately. 

Being Resilient  

Rebounds from setbacks and adversity when facing difficult situations. 

Technical Competencies

Plans and Aligns 

Planning and prioritizing work to meet commitments aligned with MSF-USA goals. 

Financial Acumen 

Interprets and applies understanding of key financial indicators to make better business decisions. 

Tech Savvy 

Anticipating and adopting innovations in organizational digital and technology applications. 

Data Collection and Analysis 

The ability and skill to determine and analyze trends from data that is collected to assist in compiling reports that will help in decision-making.  

Project Management Skills 

The ability and skill to plan and manage small project work assignments within desired cost, time and quality parameters. 

Presentation and Written Communication Skills 

Adapts approach and demeanor in real time to match the shifting demands of different situations. Serves as an example of adaptability and provides guidance and support to help others adapt to new situations. Considers the needs of clients, constituents, and the organization; shifts priorities appropriately.

Organizational Insight  

Applying knowledge of MSF-USA and the industry to advance the organization’s goals.  

Supervisory Responsibility 

None

Desired Qualifications & Experience 

At a minimum the Job Holder should possess: 

• 3+ years of software engineering experience. Preference given to candidates with previous work experience in humanitarian organizations or with demonstrated knowledge of the sector. 
• Experience developing and optimizing the front and back end of public-facing websites and maintaining data collections managed in relational databases. 
• Experience with search engine optimization best practices.  
• Knowledge of one or more major cloud computing platforms (AWS, Google Cloud, Azure). 
• Familiarity with a major testing framework (bonus if it’s for a language or framework in our stack) and an understanding of the principles of test-driven development. 
• Demonstrated experience with privacy and security as it pertains to data and coding practices. You should know how to develop secure software and data applications and be eager to mentor others to do the same. 
• Experience with diverse coding paradigms and tooling, especially open-source frameworks. 
• Strong communication skills with both technical and non-technical stakeholders.  

Additional Considerations:  

• The role is focused on emerging technologies and novel solutions, any familiarity with our current stack is a bonus. Lack of familiarity with any specific language or technology is not necessarily an issue, it is more important to be willing to jump in and learn. MSF is largely within the Azure/Microsoft environment, though we have expanded out. The following tools should provide a sense of our approach: ReactJS, AngularJS with TypeScript, JavaScript (inc. frameworks), and .NET (C#)