New

Sr. Program Manager – Clinic Billing Transformation

US Remote

About Natera: 

​Natera is a global leader in cell-free DNA (cfDNA) testing, specializing in oncology, women's health, and organ health. Our mission is to integrate personalized genetic testing and diagnostics into standard healthcare practices, facilitating earlier and more targeted interventions that contribute to longer, healthier lives.

Leveraging a cutting-edge technology platform that combines novel molecular biology techniques with advanced bioinformatics software, Natera can detect down to a single molecule in a blood sample. This technology underpins a range of products, including Panorama™, a highly accurate noninvasive prenatal test; Signatera™, a tumor-specific assay for individualized cancer care; and Prospera™, a test for assessing rejection in kidney transplantation. ​

Founded in 2004 and headquartered in Austin, Texas, Natera operates CAP-accredited laboratories certified under the Clinical Laboratory Improvement Amendments (CLIA) in both San Carlos, California, and Austin, Texas. We have processed over 10 million tests and have more than 150 medical professionals on staff, providing expert support to help make test results clear and easy to understand.

 

About the Role:

We’re seeking a dynamic, hands-on Senior Program Manager to support high-impact clinic billing-based process transformation and process improvement projects. This is a critical initiative involving the transition from one billing vendor to another, with a strong focus on program management and operational excellence.

You’ll work closely with leadership, including VPs and Directors, to keep the project organized, on track, and moving forward—allowing the Project Director to focus on strategic direction while you handle the day-to-day coordination. This role requires strong project management skills, a Type-A attention to detail, and an ability to thrive in a fast-paced, evolving environment.

Key Responsibilities:

  • Lead day-to-day project coordination for a major client billing process transition and vendor implementation.

  • Manage Smartsheets, Gantt charts, and project tracking tools to ensure all tasks and milestones are met.

  • Proactively follow up with stakeholders and internal team members to gather updates and ensure accountability.

  • Support internal communication, including updates to leadership and stakeholders (VPs and Directors).

  • Develop and maintain project documentation, timelines, status reports, and presentations (PowerPoint/Google Presentations).

  • Facilitate the operational components of the project—tracking deliverables, resolving bottlenecks, and keeping things on schedule.

  • Adapt to changing project needs and support process improvement efforts to make the new vendor solution fit business requirements.

  • Organize and structure the project workflow so leadership can focus on high-level decision-making.


What You’ll Bring:

  • 5-7+ years of project management and/or program management experience, preferably in healthcare operations, billing, or program launches and large integration  initiatives.

  • Proven experience managing complex projects in fast-paced environments.

  • Strong knowledge of project management tools: Smartsheet (must-have), Gantt charts, Microsoft Visio, flowcharts, etc.

  • PMP certification is highly preferred (but not required).

  • Exceptional organizational and communication skills—comfortable working with VP-level stakeholders.

  • Experience developing presentations and status updates for executive audiences (PowerPoint/Google Presentations proficiency is a must).

  • Billing expertise or experience in billing transitions is a plus.

  • A proactive, self-starter attitude—ready to hit the ground running midway through a project.

  • Resilient, adaptable, and professional—able to take feedback and pivot as needed.

  • You are a doer, someone who wants to work and takes pride in keeping things moving forward.

 

 

 

#LI-AB1

The pay range is listed and actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.

Austin, TX

$93,400 - $140,000 USD

OUR OPPORTUNITY

Natera™ is a global leader in cell-free DNA (cfDNA) testing, dedicated to oncology, women’s health, and organ health. Our aim is to make personalized genetic testing and diagnostics part of the standard of care to protect health and enable earlier and more targeted interventions that lead to longer, healthier lives.

The Natera team consists of highly dedicated statisticians, geneticists, doctors, laboratory scientists, business professionals, software engineers and many other professionals from world-class institutions, who care deeply for our work and each other. When you join Natera, you’ll work hard and grow quickly. Working alongside the elite of the industry, you’ll be stretched and challenged, and take pride in being part of a company that is changing the landscape of genetic disease management.

WHAT WE OFFER

Competitive Benefits - Employee benefits include comprehensive medical, dental, vision, life and disability plans for eligible employees and their dependents. Additionally, Natera employees and their immediate families receive free testing in addition to fertility care benefits. Other benefits include pregnancy and baby bonding leave, 401k benefits, commuter benefits and much more. We also offer a generous employee referral program!

For more information, visit www.natera.com.

Natera is proud to be an Equal Opportunity Employer. We are committed to ensuring a diverse and inclusive workplace environment, and welcome people of different backgrounds, experiences, abilities and perspectives. Inclusive collaboration benefits our employees, our community and our patients, and is critical to our mission of changing the management of disease worldwide.

All qualified applicants are encouraged to apply, and will be considered without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, veteran status, disability or any other legally protected status. We also consider qualified applicants regardless of criminal histories, consistent with applicable laws.

If you are based in California, we encourage you to read this important information for California residents. 

Link: https://www.natera.com/notice-of-data-collection-california-residents/

Please be advised that Natera will reach out to candidates with a @natera.com email domain ONLY. Email communications from all other domain names are not from Natera or its employees and are fraudulent. Natera does not request interviews via text messages and does not ask for personal information until a candidate has engaged with the company and has spoken to a recruiter and the hiring team. Natera takes cyber crimes seriously, and will collaborate with law enforcement authorities to prosecute any related cyber crimes.

For more information:
- BBB announcement on job scams 
- FBI Cyber Crime resource page 

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