Job Application for Senior Director, Clinical Excellence at National Lutheran Communities & Services

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Make an impact on clinical excellence across an entire organization.

National Lutheran Communities & Services (NLCS) is looking for an experienced clinical leader to help shape how we deliver consistently strong care and outcomes across our communities.

Reporting to the Chief Operating Officer, the Senior Director, Clinical Excellence will provide enterprise leadership for clinical quality, standards, systems, and improvement. This is a role for someone who enjoys taking ownership, working through complex clinical and operational challenges, setting clear direction, and turning data and insights into practical action.

You’ll establish and strengthen enterprise clinical standards, quality measures, competency expectations, regulatory readiness, documentation practices, and clinical workflows. You’ll identify trends and variation across communities, help turn findings into sustainable improvements, and serve as a trusted clinical resource to community and executive leaders. You’ll also help develop clinical leaders and lead enterprise initiatives that affect resident care and operations.

This role is a strong fit for a clinical leader who is independent, analytical and comfortable making decisions, but who also knows how to build alignment and move work forward through others. You’ll work in a dynamic environment where priorities can shift, details matter, and high standards for quality, compliance and follow-through are essential.

Salary range: $170,000-$185,000 commensurate with experience

What You’ll Bring

Current, unencumbered RN license and a bachelor’s degree in nursing
10+ years of progressive clinical leadership experience in senior living, Life Plan communities, skilled nursing, assisted living, post-acute care, or a similarly regulated healthcare environment
Experience leading across multiple locations or complex operating units
Strong knowledge of quality improvement, QAPI, regulatory readiness, clinical risk, documentation, reimbursement, and resident-care operations
Demonstrated ability to develop clinical leaders, lead change, and turn evidence and performance findings into sustained improvement
Strong judgment, executive-level communication skills, and comfort working across clinical, operational, financial, technology, and talent functions
Ability to travel regularly among NLCS communities

Benefits That Support You

We want the people who care for others to feel cared for themselves. That’s why we offer a comprehensive benefits package designed to support your health, financial security, and overall well-being, including:

Competitive compensation aligned with your experience and impact
Medical, dental, and vision coverage to support you and your family
Retirement plan with employer contribution
Generous paid time off and paid holidays so you can rest and recharge
Access to learning and development opportunities to support your own growth
Employee assistance resources to help you navigate life’s challenges

If you are an experienced clinical leader who sees opportunities to make systems stronger, values both autonomy and accountability, and wants to influence clinical excellence across multiple communities, we’d like to hear from you.

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Are you licensed as a Registered Nurse in the State of Maryland or Virginia?

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Do you have a Bachelor’s degree in nursing?

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Do you have ten or more years of progressive clinical leadership experience, including significant responsibility in senior living, Life Plan communities, skilled nursing, assisted living, post-acute care, or a similarly regulated healthcare environment?

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Have you ever been convicted of a crime within the last 7 years that has not been expunged, sealed, pardoned, annulled, statutorily eradicated or dismissed upon condition of probation? You are not required to disclose sealed or expunged recorded of conviction or arrest or expunged juvenile records of conviction or arrest.

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Salary Requirements

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I understand employment with this Company is also contingent on my providing sufficient documentation necessary to establish my identity and eligibility to work in the United States. If employed, I understand that as a condition of employment that I may be required to agree to sign a non-solicitation, non-disclosure, and/or other similar agreements. I also agree to notify the organization during pre-employment process of any non-solicitation, non-disclosure, and/or other similar agreements that I may have already signed with current and former employers. I expressly understand and agree that, if employed, my employment having no specified term, is based upon mutual consent and may be terminated at-will, with or without cause, by either party (Company or me) without prior notice to the other, unless otherwise prohibited by law. I understand that no representation, whether oral or written, by any representative or agent of Company, at any time, can constitute an implied or express contract of employment. I further understand no representative or agent of Company has authority to enter into an agreement for employment for any specified period of time or to make any change in any policy, procedure, benefit or other terms or condition of employment other than in a document signed by an authorized representative. I understand that the technical processing and transmission of the application, including my personal information, may involve (a) transmissions over various networks, including the transfer of this information to the United States and/or other countries for storage, processing and use by Company, its affiliates, and their agents; and (b) changes to confirm and adapt to technical requirements of connecting networks and devices. Accordingly, I agree to permit such parties to make such transmissions and changes and hereby provide the necessary consent the same.

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I understand, where permissible under applicable state and local law, I may be subject to a pre-employment medical clearance after receiving a conditional offer of employment, and must meet the qualifications for the position, with or without reasonable accommodation, before being permitted to commence with work Company. I understand where permissible under applicable state and local law, I may be subject to a pre-employment background check after receiving a conditional offer of employment to investigate my criminal background and other matter related to my suitability for employment.

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NLCS Applicant Demographic & EEO Questions

We value diversity and are committed to fostering an inclusive, respectful workplace. National Lutheran Communities & Services is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, disability, Veteran status, or any other status protected by applicable law.

Please note that demographic information is collected solely in aggregate for reporting and compliance purposes. This information is not associated with your individual application and does not influence hiring decisions in any way.

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Senior Director, Clinical Excellence

What You’ll Bring

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NLCS Applicant Demographic & EEO Questions