Service Manager (Open for Project Manager, Korean Speaking) - GSaaS
About NAVER and NAVER Vietnam:
NAVER VIETNAM
NAVER Co., Ltd. is a global brand that provides a range of services, including the largest web search engine in South Korea, the LINE messenger app with over 200 million users worldwide, the SNOW video app, the digital comics platform NAVER WEBTOON, and more. In 2018, NAVER was recognized as the 9th most innovative company in the world by Forbes and was listed as a top 6 Future 50 company by Fortune magazine.
In 2021, NAVER's expansion in Vietnam has been aimed at tapping into the country's growing Information Technology market by initially partnering with two leading universities in Hanoi. This year, the NAVER Vietnam Development Center (NVDC) was established in Ho Chi Minh City. The company continues to uphold the core values of "Autonomy - Challenge - Teamwork" and is dedicated to becoming one of the strongest development centers in Asia.
In both 2023 and 2025, NAVER Vietnam achieved a remarkable feat by being honored as the Best IT Company in Vietnam by ITViec.com. Winning this prestigious award just a year after establishing its tech hub—and securing the title again in 2025—marks a significant milestone in NAVER’s journey of continuous growth and innovation.
Learn more about us: https://navercorp.vn/
Your daily task:
- Act as the key contact point for project stakeholders, ensuring smooth communication and progress updates.
- Manage project scope, timeline, and quality.
- Organize and facilitate project meetings (daily stand-ups, weekly syncs, reviews, retrospectives, etc.).
- Oversee project team performance, manage workload, and assess team capacity.
- Identify and mitigate risks to keep the project on track.
- Resolve conflicts and remove blockers during project execution.
- Ensure all deliverables meet technical and business requirements.
- Translate technical and business documents between Korean and English/Vietnamese.
- Support communication between Korean leaders and the development team to ensure effective collaboration.
Your qualifications:
- Korean: TOPIK 5 +
- Proficient in Korean (both written and spoken)
- English: Business level
- Minimum 2 years of experience as a Project Manager, Scrum Master, Business Analyst, or Product Owner in the IT field
- Strong leadership, facilitation, communication, and problem-solving skills
- Ability to explain technical concepts clearly to both technical and non-technical audiences
- Proactive, responsible, and positive mindset
Nice to have:
- Korean: TOPIK 6
- Experience working with Korean clients
- Knowledge of project management methodologies (Waterfall, Agile – Scrum, Kanban, etc.)
- Bachelor’s degree in Software Engineering, Computer Science, or related field
- Relevant certifications (PMP, PSM, PSPO, etc.)
- A work-life balance: A-class brand new offices located in the city center with flexible working option; Annual leave 14 days, add 1 day to every year.
- Competitive income package: Performance appraisal every year, incentive bonus...
- Learning and development opportunities: We provide annual budget for employee to learn anything related to languages and technologies & monthly budget for buying any books you want to read.
- Protecting and enhancing healthcare plan for you and your family: We provide premium health insurance for employee and 2 family members, health check every year.
- Employee's engagement activities: You will be involved in a fun and respectful working environment, we support a monthly budget for team engagement.
- Other benefits: One-off allowance for setting up working from home corner, work dedication bonus.
By applying to NAVER Vietnam, the candidate declares that the information provided is true and correct. The candidate also agrees to allow NAVER Vietnam to proceed with the provided information, any dishonesty may render for refusal of this application.
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