Senior Juniper Engineer

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If you want to make an impact in a supportive, growth-oriented environment, New Era is the place for you. Apply today and help us shape the future of work—together.

Role Overview:

As a Network Engineer, you will be instrumental in the design and implementation of LAN, WAN, and various networking solutions for our clients. While you will work with a range of industry-leading platforms, this role places particular emphasis on Juniper Networks technologies, and also includes Cisco and Versa SD-WAN solutions. You will help deliver scalable, secure, and high-performance network infrastructures across diverse environments, including Offices, Manufacturing Facilities, Logistics Centers, Distribution Sites, and Warehouses. This dynamic role encompasses a wide range of responsibilities, with a focus on LAN, WAN, QoS, Multicasting, CDN, VPN, Wireless, WiFi, and more. The ideal candidate is a collaborative team player with the ability to seamlessly integrate across various program teams.

Responsibilities:

• Design & implement networks, including LANs, WANs, routers, switches, firewalls, and wireless networks, to meet the needs of our client's business operations.
•  Perform network assessments to identify areas for improvement and recommend solutions aligned with project objectives.
• Troubleshoot and resolve network issues during implementations.
• Collaborate with third-party vendors and service providers to coordinate network-related activities.
• Participate in IT infrastructure projects and provide technical guidance and support to project teams.
• Document network infrastructure and processes for future reference and knowledge sharing.
• Stay up-to-date with the latest technologies and industry developments to ensure the network infrastructure remains current and effective.
• Coordinate activities with third parties (e.g., network providers, cabling vendors) according to organizational procedures.
• Perform site readiness surveys and equipment staging when necessary.
• Inspect, inventory, and track in-scope products procured by the organization.
• Order equipment as directed by organizational procedures.
• Notify the Project Manager of problems with received products (e.g., shipping damage, wrong products, etc.).
• Stage, configure, and test products according to implementation processes and procedures.
• Install, configure, and test equipment as required.
• Provide appropriate post-installation problem resolution as defined in the implementation processes and procedures.
• Replace defective equipment using organizational RMA procedures.
• Provide first-day-of-business support for facility openings and moves until the site is officially turned over to operational teams.
• Prepare for and participate in design reviews.
• Update related tools within the scope of the project as required.
• Take and store pictures of the implemented equipment, racks, and cabling if time permits and and as required
• Prepare turnover documentation as required and update records for asset tracking.
• Report exceptions as soon as practical after they occur.
• Perform physical decommissioning of old equipment.
• Provide guidance to local on-site contacts when required and appropriate.
• Provide updates to cookbooks based on project experiences and insights.
• Conduct root cause analysis and contribute to post-incident reviews for P1/P2 incidents.
• Advise on issues and collaborate to resolve any arising problems during project implementation.
• Participate in team meetings and provide regular project progress updates.
• Follow organizational policies and procedures for change management, security, and compliance.
• Escalate issues and concerns to appropriate organizational contacts in a timely manner.
• Communicate with stakeholders and end-users as needed to provide updates and ensure satisfaction with services provided.
• Maintain up-to-date documentation related to projects and tasks, including network diagrams, device configurations, and system documentation.
• Complete required training as identified by the organization.
• Collaborate with other teams and engineers as needed to provide comprehensive solutions for organizational needs.
• Seek opportunities for process improvement and share ideas for review and implementation.
• Participate in knowledge-sharing activities such as peer reviews and mentoring programs to build expertise across the team.

Qualifications and Skills:

• Bachelor's or Master's degree in information technology/computer science or similar through education or equivalent experience.
• Mandatory CCNA certification.
• CCNP or similar certification by experience is a plus.
• Solid knowledge of LAN, WAN, QoS, WLAN, and related technologies.
• Willingness to work with a flexible schedule to meet project requirements.
• Readiness to travel to support network deployment activities.
• Effective problem-solving skills and ability to work under tight deadlines.
• Strong teamwork and collaboration skills.
• Proficiency in English, both written and verbal.

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