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Chief of Staff (CoS)

San Francisco, California, USA

Join New Relic’s Leadership Team and Help Shape the Future of Our Company.

Your opportunity

New Relic is seeking an exceptional Chief of Staff (CoS) to work directly with our Chief Executive Officer (CEO) and executive leadership team. This is a highly strategic and execution-oriented role for a leader who thrives in fast-paced environments and is passionate about driving hyper-growth, innovation, and organizational excellence.

As Chief of Staff, you will be a trusted advisor and thought partner to our CEO, helping to sharpen strategic vision, accelerate decision-making and execution, drive transparency and accountability, and ensure the entire leadership team is aligned and operating at its highest potential. You will play a critical role in orchestrating New Relic’s operating rhythms, translating strategic priorities into action, and ensuring we stay true to our mission, values, and culture as we scale.

This is a unique opportunity to work at the highest levels of strategy, operations, and leadership — building deep relationships across the organization while solving some of our most complex challenges.


What you'll do

  • Lead and manage the operational cadence for executive leadership, setting key meeting agendas, coordinating supporting materials and ensuring follow through on priorities through weekly leadership meetings, strategic planning sessions, and executive offsites.
  • Translate strategic objectives into executable plans, designing, implementing and streamlining cross-company initiatives and tracking and measuring their progress. 
  • Establish and maintain effective company operating rhythms  including QBRs, annual planning and OKRs, and key weekly touchpoints.
  • Act as a sounding board and advisor, driving insights and analysis to inform strategic decision-making.
  • Maximize CEO effectiveness by supporting key meeting preparation, including drafting of quarterly board materials, presentations for executive customer meetings and other ad hoc engagements.
  • Collaborate closely with internal and external communications teams to refine narratives and amplify the CEO’s voice across audiences

This role requires

  • 8+ years of experience in senior operating roles within high-growth technology companies, or comparable experience in management consulting.
  • High emotional intelligence (EQ) and a proven ability to build strong relationships across diverse stakeholders, inspiring trust and collaboration.
  • Exceptional communication skills, with the ability to distill complex information into clear, concise, executive level materials.
  • Comfort with ambiguity and a natural ability to navigate dynamic, fast-changing environments.
  • Demonstrated experience in operational excellence, strategy development, and scaling business processes and a strong analytical  skillset.
  • Executive presence with strong analytical thinking and a solutions-oriented mindset.
  • Mastery in managing multiple projects, priorities, and stakeholders seamlessly.
  • Prefer but not required, some GTM or Product experience in past roles and familiarity with key enterprise tools (Salesforce, Tableau, Snowflake, Google Workplace Suite)

Why Join New Relic?

At New Relic, we believe that building extraordinary software that powers applications around the world that people rely on, and achieving meaningful growth begins with empowering our people. You’ll join a vibrant culture where innovation, collaboration, and impact are at the heart of everything we do. As Chief of Staff, you’ll play a critical role in shaping the future of our company — and in doing so, you’ll help write the next chapter of your own leadership story.

Ready to make a lasting impact?
Apply today and help us drive New Relic’s next phase of growth and transformation.


Please note that visa sponsorship is not available for this position.

Qualified applicants may inquire about visa sponsorship (including transfer of a current H-1B visa), but the company does not support or sponsor O-1, F-1, or J-1 visas, or candidates who require commencement of an H-1B "cap case" petition for future work authorization. This position is to be filled as soon as possible.

 

#LI-KP1 #LI-Hybrid

The pay range below represents a reasonable estimate of the salary for the listed position. This role is eligible for a corporate bonus plan. Pay within this range varies by work location and may also depend on job-related factors such as an applicant’s skills, qualifications, and experience.

New Relic provides a variety of benefits for this role, including healthcare, dental, vision, parental leave and planning, and mental health benefits, a 401(k) plan and match, flex time-off, 11 paid holidays, volunteer time-off, a discounted employee stock purchase plan, and other competitive benefits designed to improve the lives of our employees.

Estimated Base Pay Range

$250,000 - $313,000 USD

Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes. 

If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to resume@newrelic.com.

We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid.

Our hiring process

In compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers’ means that a criminal background check is required to join New Relic.

We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the San Francisco Fair Chance Ordinance.

Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic.

Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics. 

Review our Applicant Privacy Notice at https://newrelic.com/termsandconditions/applicant-privacy-policy

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