Senior Manager, Mid-Market Sales

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us!

Sales Manager (Mid-Market) - Dublin: Build & Lead

Are you an exceptional sales leader ready for an unparalleled challenge? We are seeking a highly motivated and results-driven Sales Manager to pioneer and grow our Mid-Market Sales organisation in Dublin. This role is a unique opportunity to design and lead a high-velocity team from the ground up, making a significant contribution to our company’s trajectory. If you are passionate about talent development, thrive on change management, and believe in Hands-On Coaching, we want to hear from you.

Your Opportunity:

This is a defining career moment, a chance to build the foundations of a successful sales engine with a culture of excellence.

• Net-New Focus: Drive ambitious growth with a strategic focus on net-new client acquisition and consistent, high-impact weekly pipeline generation within the Mid-Market sector.
• Hands-On Leadership: We empower you to be a Hands-On Coach. Your management style will prioritise immediate, in-the-room mentorship and support, not relying solely on passive metrics or dashboards.
• Unrivalled Development: This role offers significant challenge and scope, providing accelerated professional growth and experiences that directly prepare you for future internal progression and promotion.
• Dublin Hub: This is a crucial, predominantly office-based leadership role in our newly opened Dublin headquarters, ensuring you are accessible for immediate coaching and support for the Account Executives.

What You'll Do:

You will be responsible for driving top-tier performance through expert coaching and meticulous operational oversight.

• Coach for Performance: Provide high-impact, day-to-day coaching, joining your Account Executives on calls to refine their skills and significantly drive performance.
• Strategic Execution: Set clear KPIs and lead the proactive strategy required to ensure the team consistently overachieves on pipeline and revenue goals.
• Pipeline Rigor & Hygiene: Instill the discipline required for diligent pipeline hygiene, ensuring the rigorous qualification and disqualification of opportunities to maintain a clean, high-value forecast.
• Forecasting & Data Mastery: Build and maintain an accurate, reliable sales forecast. Leverage data analysis and trend spotting to provide insightful direction and measure rep performance.
• Deal Structure: Instill discipline and clarity by ensuring rigorous application of the MEDDICC framework for comprehensive deal structure and closure.
• Talent Cultivation: Attract, hire, and develop top-tier sales talent, mentoring them toward success and supporting their long-term career tenure.

This Role Requires:

We seek an established sales leader ready for high accountability and strategic challenge.

• Proven track record in running high-performing sales teams with demonstrable success in a net-new acquisition focus.
• Exceptional coaching and leadership skills, underpinned by a genuine desire to develop talent.
• Deep familiarity with SaaS/Cloud environments and practical command of Salesforce CRM.
• Proficiency in the MEDDIC and COM sales methodologies.
• Strong analytical capability, using data and trends to measure performance and guide strategy.
• The ability to accurately forecast, alongside high levels of resilience, detail-orientation, and a proactive self-starter mentality.

Bonus Points:

• Demonstrable experience in successfully building a sales team from scratch or managing a team through significant organisational change management.
• Fluency in a European language (Spanish, French, Dutch, or Italian) is welcome but not essential.
• A leadership philosophy rooted in Hands-On Coaching and presence over passive metrics tracking.
• A professional commitment to long-term tenure and sustained team growth.

Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes. 

If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to resume@newrelic.com.

We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid.

Our hiring process

In compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic.

We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the San Francisco Fair Chance Ordinance.

Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic.

New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process.

Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics. 

Review our Applicant Privacy Notice at https://newrelic.com/termsandconditions/applicant-privacy-policy