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Senior Product Marketing Manager

Arlington, Virginia, USA; Atlanta, Georgia, USA; Charlotte, North Carolina, USA; Los Angeles, California, USA; New York City, New York, USA

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us!

Your opportunity

We’re looking for a Senior Market Narrative Strategist  to define and elevate how New Relic tells its story.

This is an individual contributor role for someone who can operate at both strategic and execution depth. You will own the overall corporate narrative—the big story that connects our market point of view, company vision, product value, customer outcomes, and brand differentiation. You will also serve as a trusted advisor to C-level execs, and other leaders and teams across the business who shape stories of their own, from product launches and campaigns, to events, executive communications, sales messaging, customer storytelling, and thought leadership.

This role is for someone who knows that great storytelling is not decoration. It is how companies create clarity, shape markets, align teams, and move buyers. You will help ensure that every major story we tell is sharp, consistent, differentiated, and grounded in what matters most to customers and the market.


What you'll do

  • Own the corporate narrative

    • Define, evolve, and steward New Relic’s overarching narrative and messaging architecture.
    • Translate strategy, market insight, and product direction into a clear, compelling story that New Relic can rally around.
    • Ensure the New Relic narrative reflects our differentiation, aligns to our strengths, and raises the clarity with which the market understands us.

    Build the storytelling system

    • Create the frameworks, tools, and standards that help teams tell stronger stories with greater consistency.
    • Establish clear narrative guardrails, message hierarchies, story templates, and strategic messaging principles.
    • Turn storytelling from a one-off craft into a repeatable company capability.

    Advise and partner across the business

    • The role sits in Product Marketing and will act as a strategic partner to Brand, Communications, Demand Gen, Sales, Product, and executives on high-stakes storytelling.
    • Guide teams on how to sharpen positioning, improve message discipline, and connect tactical work back to the broader company story.
    • Help leaders and teams turn complex ideas into simple, resonant narratives.

    Shape executive and thought leadership storytelling

    • Partner with senior executives on keynote narratives, major presentations, thought leadership platforms, internal communications, and market-facing moments.
    • Develop stories that are provocative, credible, and aligned to the company’s strategic agenda.
    • Help executives sound distinct, modern, and relevant without slipping into jargon or hype.

    Lead through influence

    • Drive alignment across teams without relying on formal authority.
    • Raise the bar for narrative quality across the company through coaching, feedback, and thought partnership.
    • Be the person others seek out when the story really matters.

 

This role requires

  • B2B Marketing Expertise: 5+ years of experience in product marketing, product management, or sales engineering within a high-growth B2B software environment.
  • Expertise in developer tools: Ability to simplify complex technical concepts for a general audience and experience in launching products aimed at developers,
  • Strategic Communication: A talent for simplifying complex technical concepts for a general audience and a history of building consensus in fast-paced, evolving environments.
  • Cloud-Native Fluency: A deep understanding of the modern software ecosystem, its technologies, and monitoring platform solutions.
  • Partnership Mindset: A proven ability to build strong, inclusive relationships across engineering, sales, and executive leadership.
  • Market Curiosity: Experience positioning technical products to both the hands-on users and the economic decision-makers who support them.

 

Bonus points if you have

  • Direct experience in the Observability, APM, or software development sectors.
  • A background in Computer Science, Engineering, or a technical field (or equivalent practical experience).
  • Advanced experience (8+ years) in technical pre-sales, consulting, or product management.
  • Familiarity with open source monitoring technologies. 

Please note that visa sponsorship is not available for this position.

#LI-GK1 #LI-Remote

The pay range below represents a reasonable estimate of the salary for the listed position. This role is eligible for a corporate bonus plan. Pay within this range varies by work location and may also depend on job-related factors such as an applicant’s skills, qualifications, and experience.

New Relic provides a variety of benefits for this role, including healthcare, dental, vision, parental leave and planning, and mental health benefits, a 401(k) plan and match, flex time-off, 11 paid holidays, volunteer time-off, and other competitive benefits designed to improve the lives of our employees.

Estimated Base Pay Range

$146,000 - $197,000 USD

Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes. 

If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to resume@newrelic.com.

We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid.

Our hiring process

In compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic.

We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the San Francisco Fair Chance Ordinance.

Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic.

New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process.

Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics. 

Review our Applicant Privacy Notice at https://newrelic.com/termsandconditions/applicant-privacy-policy

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