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Manager, Hospitality

New York, New York, United States

The NFL Live Events team is responsible for the planning and execution of the league’s tentpole events and International Games. We are looking for a highly motivated individual with hospitality and VIP service experience to join our team. This role plays a vital part in planning and execution of our events.

Responsibilities:

  • Manage venue procurement and vendor/agency management for all hospitality-centric NFL Tentpole Events both domestically and internationally (select markets)
  • Work closely with the NFL Sponsorship team to manage and execute partner specific hospitality events before, during and post NFL Season
  • Oversite of budget, venue contracts and payments for relevant hospitality projects
  • Lead on menu selection and food/beverage execution for small- and large-scale hospitality events
  • Work closely with NFL Creative to identify branding opportunities at all hospitality events.
  • Offer insight and direction into event décor/design in collaboration with NFL Creative and production.
  • Serve as the lead for the White Glove Program at Super Bowl, Draft and International games which manages the coordination and management of Club Owners and C-suite guests.
  • Manage up to 50 ambassadors as it relates to the White Glove Program for all tentpole events.
  • Lead NFL suite management for the NFL at Super Bowl and in International Markets
  • Provide support for hospitality events with a focus on Ownership, Internal and Executive Office hospitality events.
  • Attend all planning meetings for current and future tentpole events including International Games.

Required Qualifications:

  • Bachelor’s degree
  • 10+ years of hospitality and operations experience
  • Adept at contract negotiations specific to hotel rooms blocks, independent venues and function spaces.
  • Hospitality experience with a focus on venue procurement, vendor management and menu selection
  • Ability to manage multiple projects in a fast-paced, high-pressure environment.
  • Ability to lead others and collaborate with a variety of groups at different levels.
  • Experience managing event budgets.
  • Strong organizational and presentation skills
  • Strong writing and communications skills
  • Proactive self-starter who works well within a team, strong interpersonal skills

Preferred Qualifications:

  • Highly experienced with venue contracts, negotiating and event execution.
  • Strong Microsoft Excel and PowerPoint skills
  • C level/VIP management and service
  • Knowledge of food and beverage management
  • International Hospitality Experience a plus

Other Key Attributes / Characteristics:

  • Team player with positive attitude
  • High energy
  • Entrepreneurial spirit
  • Strong work ethic

Physical Demands:

This is a Special Events hotel and VIP management role, at times may require physicality. This could involve lifting, long hours of standing and physical movement during an event and extensive travel requirements.

Travel:

  • Significant domestic and international travel required, including some weekends, is up to 50%. Also require several weeks on the road during delivery.

 Expected Hours of Work:

  • NFL employees are required to work a minimum 40 hours per week in the New York office. This role may require additional hours.

Salary / Pay Range:

This job posting contains a pay range, which represents the range of salaries or hourly rates that the NFL believes, in good faith, at the time of this posting that it might be willing to pay for the posted job. The NFL expects to hire for this position near the middle of the range. Only in truly rare and exceptional circumstances, where an external candidate has experience, credentials or expertise that far exceed those required or expected for the position, would the NFL consider paying a salary or rate near the higher end of the range.

 

Salary

$90,000 - $117,500 USD

At the NFL, in-person work at our offices is a top priority because it allows us to collaborate more effectively, build stronger connections, and maintain the culture that drives our success. This role requires onsite presence at an NFL office or stadium location, and remote and/or hybrid working options are not offered.

NO RELOCATION ASSISTANCE WILL BE PROVIDED.

The NFL is committed to building an inclusive work environment that reflects our incredible fan base. We provide an environment of mutual respect where equal employment opportunities are available to all employees and applicants without regard to status as protected by applicable federal, state, and local laws. 

WHO WE ARE:

NFL Core Values:

  • Respect: Everyone matters. We celebrate diverse opinions, honor hard work, and value every contribution.
  • Integrity: We do what's right, even when it's tough. We hold ourselves accountable and always follow through.
  • Team Responsibility: We support each other and our communities. No one is bigger than the game, and every action impacts others.
  • Resiliency: We set high standards, overcome adversity, and adapt to challenges, always striving for excellence.

NFL Leadership Attributes:

  • Build Talent: We develop and nurture potential, empowering individuals to grow and succeed.
  • Execute: We take action with precision, delivering results that drive our goals forward.
  • Inspire: We motivate others through vision, energy, and a commitment to excellence.
  • Live Our Values: We embody our core principles in every decision and action.
  • Know the Business: We stay informed, understand our industry, and make decisions that strengthen our position.
  • Think Big: We challenge the status quo, envision bold possibilities, and strive for transformative impact

WHO YOU ARE:

Talent Attributes:   What we expect for our employees:

  • Embody an enthusiastic, proactive can-do attitude 
  • Embrace grit, free from ego or entitlement
  • Excel as a relationship builder, with the ability to influence
  • Eager learner, driven by passion rather than just ambition
  • Encompasses an incredible work ethic with an agile mindset

 

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