Trade Show & Meetings Specialist

NISC develops and implements enterprise-level and customer-facing software solutions for over 960+ utilities and broadbands across North America. Our mission is to deliver technology solutions and services that are Member-focused, quality driven and valued priced. We exist to serve our Members and help them serve their communities through our innovative software products, services, and outstanding customer support. NISC has been ranked in ComputerWorld’s Best Places to Work for twenty-two years, and we are looking for qualified individuals to join our Team.  

Summary:  

NISC’s Trade Show & Meeting Specialist is responsible NISC’s presence in 300+ statewide, regional, and national communication and energy tradeshows and is responsible for budget development and oversight in close coordination with NISC’s Lead Senior Meeting & Event Planner. In addition, this role supports NISC’s Member Information Conference which brings together more than 2,500 NISC Members, subject matter experts, partners, and employees for a three-day learning conference.  This position works across NISC, including close work with NISC’s communications, sales, and account management teams.    

Work Schedule:  

• Hybrid (after an initial training period) from our Lake Saint Louis, MO office location. 
• Hybrid Schedule: Minimum of working 3 days per week in the office and ability to work up to all 5 days a week in the office, as needed.  
• Required Days from an Office Location: Tuesday and Wednesday - the third required day will be up to the candidate and their supervisor to choose.  

Essential Duties:  

• Assist and coordinate NISC’s major event presence including advertising, materials, space utilization, booth presence, activities, schedule, shipping logistics, etc. 
• Develop and manage the budget for all NISC major trade shows, events, and sponsorships nationwide.   
• Maintain database for trade shows including staff attendees and speakers, pre- and post-event data, giveaways, and budget.   
• Work as a liaison to sales and account management to provide attendee lists and proof marketing materials.   
• Assist in coordinating pre-planning meetings with project teams.   
• Assist in the onsite facilitation of meetings/events including housing, food service, transportation, material preparation, registration, and signage.   
• Facilitate and follows up with Member/Customers on requests regarding NISC sponsored events, meetings, and workshops.   
• Gather records and maintain complex databases.   
• Serve as a liaison to national event software companies to help facilitate development and management of event websites.   
• Research and select giveaways for trade shows.   
• Assist in the design of trade show booths.   
• Perform work duties outside regular business hours, as needed, to meet internal and/or customer needs.  
• Ability to travel up to six times a year for 2-7 days.    
• Other duties as assigned.   
• Commitment to NISC’s Statement of Shared Values.   

Knowledge, Skills, & Abilities Preferred:  

• 3+ years of related experience preferred   
• Basic level knowledge of meeting industry contracting standards and practices.   
• Basic level knowledge of marketing and event disciplines.   
• Basic level knowledge of emergency preparedness procedures.   
• Basic level knowledge of Project Management processes and theory.   
• Basic level knowledge of Service Level Management (SLM) best practices.   
• Basic level knowledge of the Utility or Telecom industry.   
• Strong verbal and written communication skills.   
• Excellent telephone etiquette and an ability to deal effectively with Member/Customers.   
• Strong ability to multitask and time manage.   
• Strong research and problem-solving skills.   
• Strong Attention to Detail.   
• Basic level knowledge of business-related software applications and services including Cvent, Passkey, Map Your Show, and Smartsheet.  
• Basic level understanding of technical tools, such as the Learning Management System, for direct support of Learning Center initiatives.   
• Moderate level knowledge of event management software.   
• Strong ability to negotiate.   
• Strong ability to organize and prioritize.   
• Basic level ability to interact positively with internal and external contacts.   
• Ability to work independently, as well as in a team environment.    
• Stay abreast of innovative changes in the professional meeting industry to recommend relevant improvement to NISC meetings/events.   
• Strong ability to maintain professionalism and ability to work in a stressful, fast-paced work environment.  

Education Preferred:  

• Associate degree in a business-related field or equivalent experience  

Minimum Physical Requirements:  

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the essential functions of this position, employees must be able to see and communicate.  Employees are regularly required to maintain a stationary position, move, and operate computer keyboards or office equipment. This position requires, at any given time, the ability to lift weights up to 50 lbs. This position also requires the ability to move around convention/event center facilities for up to 12 hours per day.  

Disclaimer:  

Management may modify this job description by assigning or reassigning duties and responsibilities at any time.