Sr. Quality Specialist

ABOUT US

OLIPOP was founded in 2017 by Ben Goodwin and David Lester. Ben and David have been working together for nearly a decade to find accessible solutions to bring the benefits of digestive health to as many consumers as possible.  OLIPOP is a deliciously refreshing tonic that is crafted with prebiotics, botanicals, and natural plant fiber to support your microbiome and benefit digestive health. We're on a mission to provide an affordable, delicious alternative to soda that delivers leading-edge health benefits to mainstream consumers.

OUR TEAM

At Olipop our values lead the way we create our products, engage with each other, and interact with our community. While we’re invested in our product, we’re equally invested in personal development. We’re tightly knit, we’re genuine and we’re always pushing the envelope to do a better job than we did the day before. Our team is also fully remote, requiring us to be resourceful, creative and collaborative to support our fast-moving business.

To best serve our diverse community of customers, we also seek to recruit and include people with a diversity of abilities, backgrounds, and cultures.

WHAT YOU’LL NEED

Working at a start-up can be as much a personal journey as it is a professional one. To succeed at a company like Olipop, you must be comfortable with failing, learning, and adapting. You need to be curious, optimistic, and able to find a way when it seems impossible. You must be confident enough to express your ideas but humble and open to learning from your experiences and from others. If this is the approach you take to life, then we’d love to hear from you.

THE ROLE

In this role, under the supervision of the Senior Quality Manager the Sr. Quality Specialist will oversee quality control and assurance processes for all OLIPOP copackers, warehouses, blending facilities, and repacking facilities. The Sr. Quality Specialist will be helping to mentor and coach a team of regional quality specialists to ensure compliance with OLIPOP quality standards and driving continuous improvement initiatives for each third party contract partner facility. This role is responsible for upholding OLIPOP’s quality systems, and to ensure finished products meet the highest standards of quality and consistency. 

RESPONSIBILITIES

Training

• Mentor a team of Quality Specialists in full adherence to OLIPOP’s quality standards.
• Develop and conduct training programs for onsite presence at copackers.
• Act as the point of contact between copackers and the OLIPOP Senior Quality Manager.

Copacker Management

• Monitor copacker corrective action program by tracking non-conformances through an investigation platform and ensuring timely resolution.
• Maintain positive & responsive relationships with copackers in collaboration with Coman Manager.
• Onsite presence to observe production in real time. Evaluate production data (Brix, pH, CO2, seam checks, etc), attend qualification trials, and uphold OLIPOP’s quality standards.
• Monitor copacker performance as it aligns with Supply Chain KPIs. Identifying and addressing areas for improvement.
• Assist in onboarding new copacking partners ensuring they meet quality and compliance requirements.

Warehouse Management

• Serve as the primary Quality point of contact for 3PL partners ensuring effective communication and compliance with OLIPOP’s Warehouse Expectation Manual.
• Coordinate with OLIPOP 3PL’s and the Supply Chain team to manage the positive release program for all OLIPOP products
• Coordinate product holds and traceability exercises, ensuring timely resolution of quality concerns.
• Conduct Brand Audits to expand and support OLIPOP’s Supply Chain
• Assist in onboarding new third party warehouses.

Document Control

• Maintain OLIPOP document control systems (version, approvals etc.) for all regionally based third party partners. 
• Assist Supply Chain team members in the creation and proper formatting of documents.
• Organize and archive documents as necessary.
• Review all SOPs for completeness and accuracy with stakeholders on a regular basis.

QUALIFICATIONS

• 5+ years of Quality Assurance & Quality Control experience in food & beverage manufacturing. Beverage experience preferred.
• Experience developing and implementing document control processes.
• High level of proficiency in Microsoft Excel or Google Sheets are required, and prior experience with Google Workspace preferred.
• Good organizational skills and ability to handle complex situations involving multiple SKU’s, channels, and distribution models.
• Transparent, open/honest communicator - a great listener who can work independently while keeping other team members informed
• Strong attention to detail and deadline oriented with the ability to organize assignments, set priorities, and carry out plans.
• Growth & Desire for professional and personal development. 

Other

• 50% travel to copacker, warehouses, or team events as required.
• Located near a major metropolitan airport. 
• Potential overnight, weekend or after hours travel.

COMPENSATION:

$85,000-$95,000 base salary + bonus

REPORTS TO:

Senior Quality Manager

We are proud to be an Equal Opportunity/Affirmative Action Employer.  Olipop does not discriminate on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor. Applicants and employees are protected from discrimination under Federal law. For more information, please see EEO is the Law.