Current openings at OmniOn Power

  Role Summary: The Embedded Software Engineer is responsible for the design and development of embedded computer applications running directly on an embedded microprocessor or on an embedded Linux platform that monitors and controls power systems for telecommunications, data center, and industrial applications. This position reports to the Embedded Software Engineering Manager and is based on-site in our Plano, Texas office. Essential responsibilities of this position: Participate in defining the architecture of Linux-based embedded applications. Design suitable database schemas to support the embedded application. Implement software for embedded devices and systems. Perform hands-on development and troubleshooting on embedded targets. Test/debug at the board and system level with the hardware and systems engineers. Programming experience in C or C++. Familiarity with software configuration management tools, defect tracking tools, and peer review. Exposure to real-time system coding techniques, communication protocols, interfaces, and hardware subsystems. Exposure to embedded development on platforms such as Raspberry Pi or Arduino. Qualifications/Requirements: Bachelor's Degree in Computer Science, Electrical Engineering, or related engineering field. Minimum 3 years of experience in software development for embedded applications. Desired Characteristics: Must be a team player with effective verbal and written communication skills. Internship, relevant capstone project, or academic research will be helpful. Experience with the Yocto Linux distribution. Make appropriate use of Linux tools (syslog, console, SSH, scripting). Experience with Python, Go, and shell script development. Experience with Azure DevOps and GIT. Experience with the Agile / Scrum development process.

Job Overview In this role, you will provide internal and external customer support with ITO and after-sales support (e.g. basic technical, trouble calls, order assistance, payment-related assistance) and coordinate with relevant resources to increase customer satisfaction.  In addition, you will manage cases required in SFDC and ERP system SAP. This role reports to the Customer Service Leader and is based in Plano, Texas.  Responsibilities   As the Customer Support Specialist, you will:  Provide outstanding service and representation to external and internal customers through accurate order entry and call handling with superior, professional communications. Ensure the resolution of customer issues (e.g. order entry, technical, payment) by coordinating with Operations, Technical members, Sourcing, Manufacturing and other internal and/or external teams. Coordinates resolution of After-Sales Service and/or Spare Parts Teams, or trouble calls. Coordinate appropriate solutions for customer requests, and coordinate with related teams to ensure the complete handling of the request (e.g. production capability and scheduling, resourcing, quotes, price lists, invoice) is in place. May conduct quotation/proposal follow-up with customers and update SalesForceDotCom (SFDC). Proactively inform customers about purchase order status, repair & return, advanced warranty, technical follow-up, spare parts and/or clarify any questions ensuring a positive customer experience throughout the entire process. Ensure accuracy of documentation including return material requests, shipping, invoicing, and finance systems. Process the return of goods from customers. Track the repair when necessary. Participate in departmental training programs.  ELIGIBILTY REQUIREMENTS: Power Conversion only employ those who are legally authorized to work in the United States for this opening. We will not sponsor individuals for employment visas, now or in the future, for this job opening.  Basic Qualifications: High School Diploma/GED equivalent and 2 years of experience in order fulfillment/order management and 2 years of experience using SAP or similarly large and complex ERP system to drive results. Bilingual in both Spanish and English – Fluent in both verbal and written language Desired Characteristics Strong oral and written communication skills Strong interpersonal skills Ability to work with cross-functional teams to help build effective processes. Results oriented; ability to deliver on commitments and follow through with results.   Strong problem-solving skills with continuous improvement mindset Ability to multitask with a strong sense of priority. Ability to work independently and a strong team player. Able to effectively interface with all levels of internal and external customers. Demonstrated proficiency with Microsoft office applications. Proficiency with lean or process improvement methodology Revision 1: 11/14

Job Overview: OmniOn Power is currently looking for a Senior Benefits Analyst contributes to the development, implementation, and communication of our benefits and total rewards programs. Serves as the primary day-to-day contact for the administration of employee benefit programs, including health and welfare, wellness, and 401k. Ensures quality management of benefits-related processes and data for an overall elevated employee experience. This role is located at our Plano, TX headquarters and reports to the Global Total Rewards & HR Operations Leader. Key Responsibilities: Responsible for the daily administration, procedures, vendor regulatory compliance of plans and vendor file feed coordination for OmniOn Power’s US benefit programs, including but not limited to: Administering the health & welfare and 401k programs in accordance with plan documents and policies, assisting in the development and implementation of any new plan designs, processing enrollments for new hires and qualifying life events, handling benefits billing/invoices and coordinating with Payroll regarding status changes impacting premiums. Providing day-to-day assistance to employees on benefits-related questions and reconciles escalated issues, keeping the employee and their HR business partner informed until resolution is attained. Interacting directly with benefits consultants/brokers and vendors as needed to administer benefits programs and supports the annual evaluation of services, coverage and options available to best meet the needs of OmniOn Power; assists in managing the third party vendor relationships to ensure optimal delivery of services. Maintaining and updating benefit information and materials on internal communication platforms (internal intranet sharepoint site, benefit enrollment systems, candidate and new hire materials). Leading the annual benefits open enrollment process, including developing the timeline, conducting UAT testing, launching the benefits open enrollment system, and serving as the primary point of contact for employees and HR business partners. Maintaining plan and policy documents and handling plan compliance-related tasks, potentially including assistance with completion of IRS Form 5500, SARs, updates to Summary Plan Descriptions, coordinates annual plan audits, data validation, and other regulatory reporting and table updates. Leading efforts with HRIS and payroll relating to data feeds, deductions and system setup, running extracts, and reports as necessary. Monitoring policies, legislative changes, and legal requirements cush as ERISA, HIPAA and the Affordable Care Act to assist with plan compliance efforts and partnering with internal and external legal counsel to reviewing existing and new legislation to determine impacts and applicable actions. Continuously identifies areas for process improvement and implements the creation, updates and regularly reviews procedure documents and process flows Provides guidance and serves as the back-up for the daily administration and procedures for OmniOn Power’s US Leave of Absence programs, including but not limited to: Monitoring all leave requests and accommodations requiring specialized attention, particularly those arising under the Family and Medical Leave Act (FMLA), the Americans with Disabilities Act (ADA), state and local leave laws, and short-term or long-term disability plans. Advising HR business partners, managers and employees on the interaction of leave laws with paid time off and short-term and long-term disability benefits. Drafting and/or recommending revisions to company leave policies to ensure compliance with federal, state, and local laws and regulations. Develops and maintains documentation of leave process. Ensuring maintenance of complete and accurate records of leave and accommodation requests in accordance with specified legal requirements and documentation of best practices. Maintaining knowledge of all applicable leave and accommodation laws including the FMLA, ADA, and state and local laws. Responsible for developing maintaining communications materials, plan documents and policies for benefits programs, including the development of various education materials for HR, People Leaders, and Employees. May assist with developing communications materials for other total rewards programs, such as compensation, performance management, and/or recognition and providing back-up support for the administration of other total rewards programs. As needed, coordinates relocation agreements by partnering with relocation vendor and acting as liaison between employee and vendor to ensure smooth relocation process. As needed, supports the coordination of global benefits program, including reviewing, evaluating, and recommending global benefit program changes or new offerings to remain competitive in each country. Requirements: Bachelor’s degree from an accredited university Minimum 5 years’ experience in administering US benefits programs Minimum 2 years’ administering leave of absence programs Desired Characteristics: Strong understanding of compliance audits, policy and regulatory reporting as well as a deep understanding of local, state, and federal benefits regulations and contract requirements Knowledge of the leave requirements and other legal protections afforded by the FMLA, ADA, and other applicable laws. Effective collaboration skills with the ability to establish and maintain effective working relationships at all levels of the organization Excellent verbal, written, and interpersonal communications skills to develop total rewards programs communication materials Strong analytical skills with the ability to interpret data and provide actional insights Detail-oriented with strong organizational skills and the ability to manage multiple priorities Ability to manage sensitive information with a high level of professional discretion and confidentiality Benefits or HR certification preferred (CEPs, CBP, CCP, PHR, SPHR) Workday experience preferred