Field Application Engineer

We empower smarter business operations by connecting equipment, software, and services to protect, control and optimize assets within electrical infrastructures. The business provides customers, across various industries, with end-to-end product and service solutions ensuring the reliability and protection of their electrical infrastructure. We provide the latest industry insights and technology to develop solutions needed to meet customers evolving challenges, including innovative critical power solutions designed for high reliability and performance. Our culture is one of quality and operational excellence fueled and supported by talented people, tools and processes, and expertise. 

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Job Overview

The Field Application engineer will be responsible for providing application and design support in APAC region. Partner with sales managers, channel partners, and product management to identify and secure Design IN and Wins’ for power products used in telecom, data center and industrial applications.

This position reports to the APAC Sales Leader and will be based in Shanghai.

Responsibilities

• Utilize knowledge of the OEM power supply marketplace including typical customer requirements, competitor offerings and application trends in the networking, telecom, servers / storage, and industrial markets to provide technical expertise to customers.
• Coordinate activities with the local sales manager and provide technical guidance to establish sales strategies at the assigned accounts and sub-regions.
• Support existing and potential customers in a technical sales capacity and provide assistance in identifying and qualification into new opportunities.
• Customer advocate with the ability to communicate Voice of Customer needs, product gaps and concerns up to the executive management level.
• Provide training to field sales personnel (reps and distributors) as appropriate.
• Collaborate with product management to develop the product and technology roadmaps, present them to customers and provide feedback to product management.
• Maintain knowledge of market trends, competitive actions, product needs and customer base.
• Create new product technical requirements, work closely with R&D to guide product development, prepare data sheets and other product technical documentation, help develop product presentations and providing technical product support to customers
• Understand customer applications to determine new product features and performance needs

Basic Qualifications

• Bachelor's Degree from an accredited university or college

• A minimum of 3~5 years of experience in technical support or design for high-power AC-DC or DC-DC converters.

• Good knowledge of AC-DC, DC-DC design, including different topology, general analog/digital circuits analysis, control loop, safety, EMC/EMI, digital communications
• Good knowledge of application & testing, familiar with general switching power supplier characteristics, test and qualification.
• Good skill in simulation tools like Pspice, Simetrix/Simplis.

• The successful candidate should be able to communicate effectively in Mandarin & English

• Position requires the ability to travel within the region an average of 50~60% of the time during a typical workweek. 

Desired Characteristics

• Prefer 10 years of experience within the Power Electronics industry
• Advanced engineering or technical degree
• High proficiency in using applicable software (i.e., Microsoft Outlook and Office, sales empowerment tools)
• Experience with CRM tools SalesForce.com
• Experience in an electronic manufacturing organization
• Background in power supply manufacturing
• Experience in power supply design
• Basic knowledge of the staged gate engineering development process
• Sound power electronics knowledge, including: AC / DC and DC / DC topologies, standard approaches used in analog and power supply circuit design, understanding of how AC / DC and DC / DC products are used in OEM systems, understanding of digital interface protocols (i.e., I2C, PMBus) and how they are used in power supplies
• Understanding of agency requirements that apply to power conversion products, such as safety agency standards, Electromagnetic Interference (EMI) standards, input Surge requirements, and harmonics standards
• Lab skills, including familiarity with using basic lab instruments such multimeters, oscilloscopes, power supplies, electronic loads, and spectrum analyzers
• Ability to understand and implement customer and industry standards
• Demonstrated strong oral and written communication skills with both customers and senior management
• Strong interpersonal and leadership skills
• Effective customer presentation skills
• Excellent organizational skills required to meet multi-tasking expectations
• In-depth knowledge of OEM product lines and markets (Datacom, telecom, etc.)
• Ability to effectively manage time and budget or expense parameters
• Willingness to work independently and be a self-starter
• Excellent problem solving and critical thinking skills

We are an Equal Employment Opportunity Employer (EEO).

All qualified applicants will receive consideration for employment without regard to their race, creed, color, ancestry, religion, sex, national origin, citizen status, age, sexual orientation, gender identity, disability, marital status, family medical leave status, or protected veterans status. 

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.