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Global Quality Director

Plano, Texas, United States

We empower smarter business operations by connecting equipment, software, and services to protect, control and optimize assets within electrical infrastructures. The business provides customers, across various industries, with end-to-end product and service solutions ensuring the reliability and protection of their electrical infrastructure. We provide the latest industry insights and technology to develop solutions needed to meet customers evolving challenges, including innovative critical power solutions designed for high reliability and performance. Our culture is one of quality and operational excellence fueled and supported by talented people, tools and processes, and expertise. 

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About Us

We are a global leader in high-tech power supply design and manufacturing, delivering innovative solutions for mission-critical applications. Our commitment to engineering excellence, operational rigor, and customer satisfaction drives our success across a diverse international footprint.

Job Overview

The Global Quality Director is responsible for leading the enterprise-wide quality strategy across design, development, and manufacturing operations. This role ensures that our products & processes meet the highest standards of performance, reliability, and compliance, while fostering a culture of continuous improvement and customer focus.

The Global Quality Director establishes and maintains a quality culture within OmniOn Power.  This includes responsibility for product safety, customer quality, sourcing quality, quality management systems, and continuous improvement. 

Realizing that quality activities happen throughout our organization, you will build a quality community across our organization to build the strategy, processes, tools, and teams needed to exceed customer expectations.

Key Responsibilities

  • Define and lead the enterprise-wide quality strategy, aligning with business objectives and customer expectations.
  • Develop and deploy initiatives that improve product and process quality across design, NPI, manufacturing, and service delivery.
  • Ensure compliance with international standards and certifications (e.g., ISO 9001, TL9000), and drive audit readiness.
  • Lead global quality systems, including CAPA, FMEA and 8D reporting.
  • Develop and deploy continuous improvement programs that build employee engagement to reduce cost of quality and non-value-added activities. Ensure the company meets customer expectations through predictable processes and product performance. 
  • Establish and monitor key quality metrics (e.g., FPY, DPPM, customer complaints, audit scores), and drive root cause analysis and corrective actions.
  • Collaborate with Engineering, Operations, Supply Chain, and Customer Support to resolve quality issues and improve product lifecycle outcomes.
  • Represent the company in customer and regulatory quality engagements.
  • Build and develop a high-performing global quality organization, fostering talent and leadership.
  • Cross-Functional Collaboration: Partner with Supply Chain, Sourcing, Quality, Engineering, R&D, and Commercial teams to ensure seamless integration of manufacturing strategies with broader business goals. Collaborate closely with Sourcing to evaluate and execute make-versus-buy decisions for finished goods, ensuring cost-effectiveness, capacity alignment, and strategic flexibility.
  • Talent Development & Culture Building: Build and mentor a high-performing team, fostering a culture of excellence, accountability, and continuous learning.
  • Travel: Domestic and international travel, approximately 20-30% required.
  • Availability: Able to collaborate with global teams and management including night, early morning, or weekend meetings, as necessary.
  • Performing any other reasonable duties as directed by management.

ELIGIBILTY REQUIREMENTS: OmniOn Power will only employ those who are legally authorized to work in the United States for this opening. We will not sponsor individuals for employment visas, now or in the future, for this job opening.

Basic Qualifications:

  • Bachelor's degree in engineering or related field.
  • 10+ years of progressive experience in quality and supply chain leadership roles within high-tech manufacturing.
  • Minimum of 5 years of quality leadership experience with proven success in leading global teams and driving quality transformation.
  • Deep expertise in quality systems, regulatory standards, and continuous improvement methodologies.
  • Strong leadership, communication, and cross-functional collaboration skills.
  • Fluent in English, both written and verbal

Preferred Skills

  • Certifications in Six Sigma, Lean, or Quality Engineering (e.g., CQE, CQA).
  • Experience with ERP, MES, and digital quality tools.
  • Experience in power electronics or similarly complex technologies is a plus.
  • Strongly prefer multilingual or cross-cultural experience in global operations.
  • Experience in customer-facing quality roles, including managing escalations and driving satisfaction.
  • Skilled in executive-level reporting and communication, including presenting to senior leadership and external partners.
  • Proficiency in data analytics tools (e.g., Power BI, Tableau) for quality performance monitoring.
  • Experience implementing digital quality systems or transitioning from manual to automated quality processes.

We are an Equal Employment Opportunity Employer (EEO).

All qualified applicants will receive consideration for employment without regard to their race, creed, color, ancestry, religion, sex, national origin, citizen status, age, sexual orientation, gender identity, disability, marital status, family medical leave status, or protected veterans status. 

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

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