Back to jobs
New

Sales Operations Manager (Remote)

Remote

At RedHelm, we deliver tailored technology solutions designed to support our clients as they grow and to respond immediately when threats arise. Our mission is rooted in partnership, precision, and protection — values that are reflected in our name. RedHelm symbolizes elite protection, decisive leadership, and forward-driven strength, aligning closely with our commitment to excellence in everything we do.

We have a clear vision as an employer: to be the preferred technology employer for skill mastery, team formation, and career longevity. That vision is supported by a strong foundation of core ideals shared by every member of our team. We answer the call in moments of urgency or uncertainty, responding with focus, composure, and dependability. We own it by stepping up, following through, and taking pride in delivering what matters most to our clients and partners. We act with integrity, doing what’s right—not just what’s easy—while contributing to the communities we serve. We continuously raise the bar, bringing discipline, precision, and a drive for improvement to every challenge we face. And above all, we win together, celebrating our shared successes as one united team.

At RedHelm, we don’t just build technology—we build trust, deliver impact, and lead with purpose.

Sales Operations Manager

Role Overview

The Sales Operations Manager plays a pivotal role in enabling and empowering RedHelm’s national sales team. By leveraging tools, data insights, and streamlined processes, this role ensures alignment between sales and operations while driving clarity, precision, and performance. Acting as both a strategist and problem solver, the Sales Operations Manager translates data into meaningful action, maintains seamless system administration, and serves as a trusted escalation point for the Sales Ops team. Success in this role depends on collaboration across Sales, Finance, and Operations, working together to deliver the excellence and dependability that define RedHelm’s approach.

Key Responsibilities

Data, Reporting, and Insights

  • Maintain and manage financial and sales performance data in HubSpot, ensuring accuracy and accessibility for leadership.
  • Lead the monthly board deck process, gathering and synthesizing data into clear, compelling reports and supporting narratives.
  • Monitor bookings data and deliver timely updates to Sales and Finance leadership.
  • Build and refine HubSpot dashboards and reports to support recurring and ad-hoc reporting needs.
  • Translate data into actionable insights, surfacing trends, risks, and opportunities that inform leadership decisions.

Team Leadership & Escalation

  • Lead and enable the Sales Operations team, setting clear expectations and fostering independence and accountability.
  • Serve as the first point of escalation, providing guidance, problem-solving support, and connecting the team with the right resources.
  • Provide coaching and feedback to strengthen execution and build team capabilities.

Systems & Tools Administration

  • Act as subject matter expert and administrator for HubSpot CRM, ensuring system integrity, configuration, and adoption.
  • Oversee DealHub CPQ administration, including adding new products and supporting quoting escalations.
  • Partner with Sales and Operations to optimize tool usage and reduce friction in the sales process.

Process & Operations Flow

  • Define, maintain, and continuously improve sales processes to ensure smooth handoffs between Sales and Operations.
  • Resolve process-related questions and proactively address obstacles to keep work moving efficiently.
  • Collaborate with Sales leadership to improve pipeline hygiene, forecast accuracy, and overall sales effectiveness.

Cross-Functional Partnership

  • Partner with Finance and Operations to ensure accurate reporting of bookings, cross-sell activity, and revenue forecasts.
  • Collaborate with leaders across Sales, Finance, and Operations to align data, reporting, and processes with organizational goals.
  • Act as a trusted partner who balances sales objectives with operational readiness and long-term client success.

Skills & Attributes

  • Strong knowledge of HubSpot CRM and reporting ; familiarity with CPQ tools such as DealHub.
  • Analytical mindset with proven ability to interpret sales data and provide actionable insights.
  • Proficiency with Excel or BI tools to support data analysis and reporting.
  • Clear and confident communicator who can engage both technical stakeholders and executive leadership.
  • Highly organized and detail-oriented, able to manage recurring deliverables and deadlines.
  • Proactive problem solver with a focus on improving workflows and reducing friction.
  • Strong leadership skills with experience coaching and developing teams desired.

Measures of Success (internal)

  • Accuracy, timeliness, and clarity of board decks, forecasts, and reporting deliverables.
  • Sales Operations team operating with independence and minimal escalations.
  • Smooth administration and high adoption of HubSpot and DealHub.
  • Improved forecast accuracy, pipeline health, and sales rep efficiency.
  • Consistent delivery of the right data and insights to cross-functional teams.
  • Ongoing process improvements that reduce friction and enable sales performance

Create a Job Alert

Interested in building your career at RedHelm*? Get future opportunities sent straight to your email.

Apply for this job

*

indicates a required field

Resume/CV*

Accepted file types: pdf, doc, docx, txt, rtf

Cover Letter

Accepted file types: pdf, doc, docx, txt, rtf

Select...
Select...

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in RedHelm*’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

Select...
Select...
Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Select...

Voluntary Self-Identification of Disability

Form CC-305
Page 1 of 1
OMB Control Number 1250-0005
Expires 04/30/2026

Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

  • Alcohol or other substance use disorder (not currently using drugs illegally)
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
  • Blind or low vision
  • Cancer (past or present)
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or serious difficulty hearing
  • Diabetes
  • Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
  • Epilepsy or other seizure disorder
  • Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
  • Intellectual or developmental disability
  • Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
  • Missing limbs or partially missing limbs
  • Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
  • Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
  • Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
  • Partial or complete paralysis (any cause)
  • Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
  • Short stature (dwarfism)
  • Traumatic brain injury
Select...

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.