Senior IT Engineer

Location

This will be a Remote position preferably for someone in the Pacific time zone.

What You'll Need

• Bachelor's degree in Computer Science, Information Technology, or a related field. Master's degree is a plus.
• Proven experience as an IT Engineer, with at least 3-5 years in a senior or lead role.
• Strong knowledge of SaaS Systems Administration such as Okta, Slack, Google Workspace (formerly G-Suite), Fresh Service and more.
• Knowledge of scripting languages such as Python, Powershell, Linux Shell (Bash/Zsh) is a must
• Proficiency in system administration on Windows, Mac, Linux, and/or Unix platforms.
• Proficiency in Windows Administration including Automated Onboarding using AutoPilot, Powershell scripting, Intune and Azure Active Directory administration.
• Experience with cybersecurity practices, including firewalls, intrusion detection, and encryption.
• Excellent problem-solving skills and the ability to think critically under pressure.
• Strong communication and interpersonal skills.
• Ability to work independently and collaboratively in a team environment.

About the Role

We are seeking a highly skilled and experienced Senior IT Engineer to join our dynamic IT team. The Senior IT Engineer will play a critical role in managing and maintaining our organization's IT infrastructure, ensuring the reliability, security, and efficiency of our systems. This is a senior-level position that requires a deep understanding of IT best practices, excellent problem-solving skills, and a proactive approach to technology management.

What You'll Do

• Project Management and Execution: 
• Demonstrate excellent project management skills to plan and execute IT projects efficiently, ensuring timelines and deliverables are met consistently.
• Lead and participate in IT projects, including planning, design, implementation, and documentation.
• System Architecture: 
• Act as the primary architect of IT systems, focusing on scalability and stability to support the organization's growth and evolving needs.
• Optimize cloud resources for cost-efficiency, scalability, and security.
• Ensure the compliance and security of cloud-based solutions.
• Custom Scripting: 
• Leverage scripting languages such as Python, Bash/sh and Powershell to automate tasks and streamline IT processes.
• DevOps Implementations: 
• Experience with DevOps practices including pipeline scripting, Git, and automation techniques using Github Actions, IaC such as Terraform and other relevant tools.
• SaaS Administration: 
• Oversee the administration of various SaaS applications, including Okta, Slack, Google Workspace, JAMF, Azure/Intune, Jira, Zendesk, Freshservice, and more.
• Work in troubleshooting and keeping up to date our Tech Stack, ensuring best practices and upgrades take place.
• Cross-Functional Collaboration: 
• Collaborate effectively with IT and other business units to scope and execute cross-functional projects, aligning IT with the organization's strategic goals.
• Work closely with other pillars in the IT org to ensure a close partnership in quarterly goals.
• Team Leadership: 
• Conduct interviews and participate in team-building activities to assemble and nurture a high-performing IT team.
• Serve as an escalation point to the Jr. IT Engineers and IT Operations technicians
• Documentation and Reporting: 
• Maintain detailed documentation of IT systems, configurations, and processes.
• Ensure documentation is up-to-date and accessible to relevant team members.

Compensation

Our compensation reflects the cost of labor across several  U.S. geographic markets, and we pay differently based on those defined markets. Base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The U.S. pay range for this position is $104,000-$130,000 annually. Pay within this range varies by work location and may also depend on your qualifications, job-related knowledge, skills, and experience. Your recruiter can share more about the specific salary range for the job location during the hiring process. We also offer a comprehensive package of benefits including paid time off, 12 paid holidays per year, medical/dental/vision insurance, basic life insurance, and 401(k) to eligible employees.

About Opendoor

Founded in 2014, Opendoor’s mission is to power life’s progress one move at a time. We believe the traditional real estate process is broken and our goal is simple: build a digital, end-to-end customer experience that makes buying and selling a home simple and certain. 

• To learn how we are reinventing the Real Estate industry check out our website. 
• Hear about our culture directly from team members by visiting The Muse. 
• Discover what we are building for our customers by reading our blog.

Opendoor Values Openness

We believe that being open about who we are and what we do allows us to be better. Individuals seeking employment at Opendoor are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, sexual orientation, gender identity or other protected status under all applicable laws, regulations, and ordinances. We collect, use, and disclose applicant personal information as described in our personnel privacy policies. To learn more, you can find the policy details for California residents here and for Canada residents here.

We’re committed to Diversity, Equity, Inclusion, and Belonging

Opendoor is dedicated to creating an inclusive and collaborative culture. We value the diverse strengths, perspectives, and backgrounds of all our employees, and believe in empowering our teams to do their best work through teamwork and building a sense of belonging and trust. Our four employee-led Opendoor Employee Resource Groups amplify diverse voices and promote collaboration and inclusion. Our focus is on attracting and retaining exceptional talent, and we believe in empowering our employees to continuously innovate and strive for 1% improvement every day. You can find more information on our Career Page.

We are committed to assisting members of the military community in utilizing their skills at Opendoor. U.S. candidates are able to review your military job classification at MyNextMove.org and apply for positions that align with your expertise.

At Opendoor, we are committed to providing reasonable accommodations throughout our recruitment processes for candidates with disabilities, pregnancy, religious beliefs, or other reasons protected by applicable laws. If you require assistance or a reasonable accommodation, please contact us at TAops-accomodations@opendoor.com.