CNS Coordinator

Optimal Care is where your dedication meets a rewarding career. 

As a clinician owned and operated company, we create the opportunity and environment for each employee to realize their highest potential while maintaining a personalized focus on our Patients and Families every day. We are the Midwest's premier provider of Physician Services, Home Health, and Hospice Care. Our integrated care delivery model incorporates technology, innovation and best practices. We produce value based outcomes by managing chronic disease process, rehabilitation and end of life care.
We live a simple Mission: Serve Together, Provide Value, and Deliver Exceptional Quality Care. 

What does this mean for you? At Optimal Care, you have our resolute commitment to being an exceptional place to work. Your expertise, passion and commitment to exceptional quality care will continue to thrive. With you we can build a remarkable place to work. 

Exceptional Benefits:

• Minimum of 3 Weeks Paid Time Off (PTO) 
• Company Vehicle Program 
• Flexible Work Schedule 
• Mentorship Culture
• Medical, Dental, and Vision Insurance 
• 401(k) Retirement Plan 
• Mileage Reimbursement 
• Cutting Edge Technology

• Accurately enter all clinical patient information into the electronic medical record.
• Use resources available to the practice for appropriate patient sharing platforms to obtain or search for any missing patient diagnosis, surgical, past medical family social history, and/or allergy information.
• Contact patients, families, or facilities to obtain any missing patient history information.
• Obtain all durable power of attorney, guardianship, do no resuscitate, all required consent forms, and other pertinent forms related to legal decisions or decision makers.
• Attach all pertinent forms to patient chart accurately following standard operation procedures for documentation labeling.
• Complete workflow in a timely fashion related to obtaining outstanding patients documents, forms, or offering patient portal to patients or authorized representatives.
• Alerts schedulers to Hospital Discharge for follow up with necessary TCM visits.
• Provides patients or families with provider biographies and answers any questions regarding the patient's first visit with a Physician Services provider.
• On-boards all new patients or families to ensure the patient and/or family understand any additional requirements or needed forms.
• Communicating with patients and families, including answering program telephone.

• High School Diploma or GED
• Minimum one year in the medical field, medical office experience, or related position
• Ability to operate computer equipment, fax, and photocopy machines necessary
• Must be proficient in Microsoft Office Suite, including Outlook, Word, Excel, and PowerPoint
• Excellent verbal and written communication skills
• Strong grasp of medical terminology

• Associate degree
• Experience with geriatric population and/or caregivers
• Registered Medical Assistant or Certified Nursing Assistant

• Home Office: one of the following
  • 801 Rosehill Road, Jackson, MI 49202 
  • 4760 Fashion Square Blvd, Saginaw, MI 48604

• Office hours: 8:00 AM – 5:00 PM, Monday through Friday
• Weekend Rotation