Medical Assistant

Optimal Care is where your dedication meets a rewarding career. 

Top Work Places for 12 consecutive years, Great Places to Work certified for 6 consecutive years, and we believe that exceptional care starts with exceptional people. We’re committed to supporting your professional growth, valuing your expertise, and creating an environment where you can do your best work every day.

As a clinician-owned and operated organization, we empower our team members to provide personalized, compassionate care to patients and families every day.

We are a leading provider of Physician Services, Home Health, and Hospice that encourages collaboration, innovation, and clinical excellence. From chronic disease management and rehabilitation to end-of-life care, our focus is on improving outcomes and enhancing quality of life.

We live a simple Mission: Serve Together, Provide Value, and Deliver Exceptional Quality Care.

Key Responsibilities 

Medical Assistants perform routine diagnostic/clinical procedures and tests under the direction of a provider in the field and provide data for use in the diagnosis and treatment of disease. Additionally, the Medical Assistant is responsible for driving and ensuring all equipment, bags, supplies and vehicle he/she is driving is adequately maintained at all times. 

 In this role you will be responsible for: 

• Performing routine diagnostic/clinical procedures and tests under the direction of a provider 
• Providing data for use in the diagnosis and treatment of disease 
• Ensuring the safety of the patient and self by providing a clean, safe working environment 
• Checking electronic charts for proper documentation necessary for daily visits 
• Determining proper follow up assessments according to patient need and best practice guidelines 
• Securing patient signatures on necessary documents and properly documenting in EMR 
• Performing routine inventory of supplies and present list of needed supplies/equipment to supervisor 
• Performing and documenting blood pressure, respirations, temperature, blood glucose levels, pulse oximetry findings, and any other baseline vitals when necessary 
• Administering injections, including influenza and pneumonia vaccinations, TB tests, and B12 injections
• Preparing laboratory requisitions and specimens for shipment or pick up 
• Clearly communicating directions to patient in a professional and empathetic manner 
• Explaining treatment procedures, medications, diets, and providers’ instructions to patients, as well as the paperwork at the initial visit
• When in the office, provide back-up assistance for other clerical positions and perform routine office support duties including answering phones, attaching documents, creating new patient packets, and other duties as assigned to assist the needs of the office. 

Required Qualifications 

• High School Graduate or GED equivalent 
• Clinical experience 
• Ability to perform phlebotomy, obtain patient vitals, and give injections 
• Excellent verbal and written communication skills 
• Must be able to lift at least 35lbs and bear the weight of an average adult effectively 
• Current and valid driver’s license 
• Reliable transportation and valid automobile insurance coverage 

Desired Qualifications 

• Certificate in Medical Assisting and/or Phlebotomy preferred 
• Experience with geriatric patients preferred 

Location 

• Office Location: Grand Rapids, MI
• Main Service Area:  Hudsonville and surrounding areas (into Grand Rapids)
• Training will take place in Jackson, MI for the first two weeks - mileage reimbursement provided

Hours 

• 8:00 AM – 5:00 PM, Monday through Friday 

How We Care for You

• Minimum of 3 Weeks Paid Time Off (PTO)
• Medical, Dental, and Vision Insurance
• HSA and FSA options including Dependent Care
• Company paid Short Term Disability
• Company paid Life Insurance
• 401(k) with Employer Match
• Mileage Reimbursement 
• Company Vehicle Program for field roles
• Pet Insurance
• ID and Fraud Protection
• And more...

Background Screening

Employment is contingent upon the successful completion of a background check. Screening is completed by a third-party administrator, the Michigan Long-Term Care Partnership, and is performed in compliance with the Fair Credit Report Act.

Reasonable Accommodations

We offer reasonable accommodations throughout the application process, interview stages, and during employment to ensure all team members can thrive. Please reach out to us if you would like to request a reasonable accommodation.

Equal Opportunity Employer

We believe an exceptional place to work begins with diverse perspectives. We are proud to be an equal-opportunity workplace that prohibits discrimination and harassment of any kind based on race, color, religion, sex, national origin, age, disability, or any other protected characteristic.