Vice President, Insurance Product Development & Performance

Hi, we're Oscar. We're hiring a VP, Insurance Product Development & Performance to join our Insurance Team.

Oscar is the first health insurance company built around a full stack technology platform and a relentless focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselves—one that behaves like a doctor in the family.

About the role:

The Vice President of Insurance Product Development and Performance will lead product strategy, product design and product management for Oscar’s current and future insurance product portfolio.   This leader will work with Market, actuarial, sales and network partners to achieve Oscar’s long term membership and financial  goals and ensure that our products are aligned with market demands, company goals, and regulatory requirements.  They will drive innovation by leading cross-functional teams while balancing technical capabilities with business objectives to develop products that satisfy customer demands, foster a competitive edge, and increase revenue. The VP will also lead a team to deliver key insights, analysis, and recommendations to senior leadership, thereby influencing strategic decisions and promoting organizational growth.

Work Location: This position is based in our New York office, requiring a hybrid work schedule with 3 days of in-office work per week. Thursdays are a required in-office day for team meetings and events, while your other two office days are flexible to suit your schedule. #LI-Hybrid

Pay Transparency: The base pay for this role is: $240,120 - $315,158 per year. You are also eligible for employee benefits, participation in Oscar's unlimited vacation program, company equity grants and annual performance bonuses.

Responsibilities:

• Define and lead the product development strategy for new and existing insurance products, aligning with the company’s vision, growth objectives, and customer needs.
• Build, mentor, and manage a high-performing end-to-end product team, fostering a culture of innovation, accountability, and continuous improvement.
• Design benefits to support the financial and members goals, while ensuring  technical and regulatory requirements are met
• Manage  the overall product lifecycle to include  design, file for approval, marketing, monitoring for performance and maintenance. 
• Govern the overall product portfolio in partnership with actuary, market leaders and distribution.
• Establish an industry-leading understanding of  shifting and unmet consumer needs and programmatically share relevant consumer insights within the organization
• Identify new opportunities through primary and secondary market research, analyzing internal and external customer data, and staying ahead of industry trends to deliver differentiated, sustainable, and scalable products.
• Work closely with Market Leaders, Actuarial, Sales, and tech teams to develop and refine products, ensuring they meet customer demands and comply with all regulatory requirements. 
• Oversee and optimize the insurance product portfolio, building a pipeline of potential concepts that advance to scale through a disciplined stage-gate process to build incremental confidence product performance aligns with company financial goals and strategic targets.
• Leverage customer insights, industry trends, UX/product design best practices, and data analytics to inform product decisions and ensure consumer-centric design.
• Maintain up-to-date knowledge of industry regulations, and ensure all products meet regulatory and compliance standards, working with the regulatory affairs team to influence policy where needed to solve consumer problems.
• Monitor product performance metrics and KPIs, adjusting strategy as needed to optimize profitability, customer satisfaction, retention, and market share.
• Compliance with all applicable laws and regulations 
• Other duties as assigned 

Requirements:

• 15+ years in health insurance product development
• 5+ years in a senior leadership role
• Experience across multiple insurance products

Bonus points:

• 5+ years experience in consumer product development

This is an authentic Oscar Health job opportunity.

At Oscar, being an Equal Opportunity Employer means more than upholding discrimination-free hiring practices. It means that we cultivate an environment where people can be their most authentic selves and find both belonging and support. We're on a mission to change health care -- an experience made whole by our unique backgrounds and perspectives.

Pay Transparency:  Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education, and experience. Full-time employees are eligible for benefits including: medical, dental, and vision benefits, 11 paid holidays, paid sick time, paid parental leave, 401(k) plan participation, life and disability insurance, and paid wellness time and reimbursements.

Artificial Intelligence (AI): Our AI Guidelines outline the acceptable use of artificial intelligence for candidates and detail how we use AI to support our recruiting efforts.

Reasonable Accommodation: Oscar applicants are considered solely based on their qualifications, without regard to applicant’s disability or need for accommodation. Any Oscar applicant who requires reasonable accommodations during the application process should contact the Oscar Benefits Team (accommodations@hioscar.com) to make the need for an accommodation known.

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