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Digital Health Solution Specialist

Remote

Company Overview

Join us for an enriching journey with Outset, a trailblazing medical device company that is revolutionizing the field of dialysis. Our focus is to create one high performing team, obsessed with progress, in an atmosphere that is brimming with transformative opportunities. The heart of our mission is pioneering a groundbreaking technology that redefines the landscape of dialysis, streamlining complexity and cost, because patients deserve “better” now, not some day.  

At Outset we’re revolutionizing an industry and changing lives. We’re impacting what the future of dialysis looks like by creating a first-of-its-kind technology in order to reduce the cost and complexity of dialysis. FDA cleared for use across care settings, from the hospital to the clinic to the home, the Tablo® Hemodialysis System harnesses modern technology for a new holistic approach to dialysis care. We’re giving providers time back to focus on patient care. And we’re giving patients the power to take control of their life and get back to enjoying the things they love.

 Position Overview

Responsible for supporting our company efforts to implement and maintain our customer security requirements and data integration services. You will interact directly with customers to understand their specific IT requirements and work with the Outset teams to ensure that we can meet or exceed those customer needs and help build the scope of requirements for any new work that is required.

You will team up with Outset teams to assist with technical activities for new and existing customers. You will utilize in-depth knowledge of Outset software and hardware solutions to demonstrate competitive advantages to both prospective customers and partners. You will be a main point of contact for customer technical and security communications during pre- and post-sales activities. This position provides career development through the direct daily interaction with customers and partners, and the internal cross function collaboration with the Product Management, Product Development/Engineering, Marketing and Sales teams. You will be working closely with Product Managers, Software Engineering, and Hardware Engineering teams. You will also work with teams across the other organizations in Security, Management, and other groups. You will work with Outset software team to deliver solutions to our customers.

Responsibilities/Functions

  • Understanding of digital product integration; ranging from API, HL7, FHIR integration points
  • Understand customer and partner requirements to then successfully present and deploy Outset software solutions by working with Outset cross-functional teams
  • Answer technical questions, contribute to technical and cybersecurity audit proposals, analyze clients' needs, and develop technical solutions.
  • Create Documents and Presentations with technical details for the products and technologies
  • Create design/deployment guides for both external and internal audiences
  • Maintain strong interpersonal presentation and troubleshooting skills while evoking passion and confidence with your audience
  • Work closely with Outset teams to understand future roadmap development items and their impact to customers

Requirements/Qualifications

  • Bachelor’s Degree
  • 5+ years of software implementations
  • Strong verbal and written communication skills
  • Excellent problem-solving skills
  • Ability to be flexible and adapt to changing business needs
  • AWS Experience preferred
  • CISSP preferred

Company Culture

At Outset, we believe every person matters. Every Outsetter, every patient, every caregiver. Because we are here to create a revolution, and we believe in doing that by innovating everywhere with intelligent speed. Our team expects nothing less than our best display of strengths and skills, and we find joy in working together for a common goal. At Outset, we believe that curiosity, ingenuity and conviction in the power of technology will transform the lives of dialysis patients and providers. 

We are fueled by the opportunity to give people their lives back. And we believe that it begins with YOU, our future Outsetter. At Outset, we’ve designed a professional world that our employees are honored and impassioned to belong to, one that offers challenge, the ability to collaborate with great people, and opportunities to build skill and expertise in a fulfilling career. 

An opportunity at Outset Medical won’t just be about finding a job. Our culture revolves around the principles of moving farther, faster, together, so working here feels like a masterclass in peak performance, for individuals and teams. 

Privacy is important to us. Please review our Applicant Privacy Notice. 

 

Important Notice

We have been made aware of fraudulent activities where individuals are impersonating our company and offering fake job opportunities. Please note, Outset Medical will never request payment or gift cards during the hiring process, nor will we ask you to purchase your own equipment. Anyone reaching out to you with an email address ending in @outsetmedical.cc, is not a legitimate Outset representative. For legitimate opportunities, always apply directly through our official careers page. If you are unsure about the authenticity of a communication, contact us immediately at peopleops@outsetmedical.com.

 

EQUAL EMPLOYMENT OPPORTUNITY STATEMENT 

Outset Medical is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind on the basis of race, color, national origin, religion, gender, gender identity, sexual orientation, disability, genetic information, pregnancy, age, or any other protected status set forth in federal, state, or local laws. This policy applies to all employment practices within our organization. 

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