Sales Order Specialist (Temporary 12 months)

Company Overview

Join us for an enriching journey with Outset, a trailblazing medical device company that is revolutionizing the field of dialysis. Our focus is to create one high performing team, obsessed with progress, in an atmosphere that is brimming with transformative opportunities. The heart of our mission is pioneering a groundbreaking technology that redefines the landscape of dialysis, streamlining complexity and cost, because patients deserve “better” now, not some day.  

At Outset we’re revolutionizing an industry and changing lives. We’re impacting what the future of dialysis looks like by creating a first-of-its-kind technology in order to reduce the cost and complexity of dialysis. FDA cleared for use across care settings, from the hospital to the clinic to the home, the Tablo® Hemodialysis System harnesses modern technology for a new holistic approach to dialysis care. We’re giving providers time back to focus on patient care. And we’re giving patients the power to take control of their life and get back to enjoying the things they love.

Position Overview: 

This role will be the owner and driver for all Salesforce.com workflows at it relates to our field sales team.  There will be daily interaction with our field sales organization helping and supporting with Salesforce.com related tasks.  This position will also be charged with identifying improved workflows, effective ways to train our sales team to make them more efficient with data and analytics, and troubleshooting workflow gaps, bugs, and errors. 

Essential Job Functions and Responsibilities:

• Proactively seek regular feedback from sales leadership and field on customer problems, priorities and opportunity areas that can be addressed with regular and consistent reporting.
• Field ad hoc content and support requests from the Sales team.
• Manage and enforce the proposal request process (contracting, quoting, etc.).
• Work within a variety of systems including but not limited to: Salesforce, Tableau, and QAD.
• Work with a broad set of key stakeholders to support and maintain innovative sales and technical sales enablement programs & systems.
• Consistently analyze opportunities to accelerate sales cycle through sales tools.
• Manage the sales enablement content repository.
• Assist with the preparation of reports by collecting information in coordination with sales management.
• Assist with CRM database maintenance (Salesforce.com) and upkeep.
• Develop and lead training around all things Salesforce.com related.
• Be the main point of contact between sales leadership and Saleforce.com development team to ensure we are running as efficiently as possible.

Requirements/Qualifications:

• Bachelor’s degree or equivalent professional experience (5+ years in the field); an associate degree with relevant experience will also be considered.
• Minimum 3 years of field sales support with a focus on Saleforce.com assistance and training.
• Strong presentation skills / power point development.
• Advanced problem-solving and analysis skills.
• Superior oral and written communication skills.
• High level of organization and detail-orientation.
• Strong work ethic and willingness to take initiative.
• Good attitude toward teamwork as well as the ability to work independently.
• Demonstrated ability to multitask and prioritize / excellent time management.

Company Culture

At Outset, we believe every person matters. Every Outsetter, every patient, every caregiver. Because we are here to create a revolution, and we believe in doing that by innovating everywhere with intelligent speed. Our team expects nothing less than our best display of strengths and skills, and we find joy in working together for a common goal. At Outset, we believe that curiosity, ingenuity and conviction in the power of technology will transform the lives of dialysis patients and providers. 

We are fueled by the opportunity to give people their lives back. And we believe that it begins with YOU, our future Outsetter. At Outset, we’ve designed a professional world that our employees are honored and impassioned to belong to, one that offers challenge, the ability to collaborate with great people, and opportunities to build skill and expertise in a fulfilling career. 

An opportunity at Outset Medical won’t just be about finding a job. Our culture revolves around the principles of moving farther, faster, together, so working here feels like a masterclass in peak performance, for individuals and teams. 

Privacy is important to us. Please review our Applicant Privacy Notice. 

Important Notice

We have been made aware of fraudulent activities where individuals are impersonating our company and offering fake job opportunities. Please note, Outset Medical will never request payment or gift cards during the hiring process, nor will we ask you to purchase your own equipment. Anyone reaching out to you with an email address ending in @outsetmedical.cc, is not a legitimate Outset representative. For legitimate opportunities, always apply directly through our official careers page. If you are unsure about the authenticity of a communication, contact us immediately at peopleops@outsetmedical.com.

EQUAL EMPLOYMENT OPPORTUNITY STATEMENT 

Outset Medical is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind on the basis of race, color, national origin, religion, gender, gender identity, sexual orientation, disability, genetic information, pregnancy, age, or any other protected status set forth in federal, state, or local laws. This policy applies to all employment practices within our organization.