Integration Manager

More about this Ozow fantastic position 

As the Integration Project Manager at Ozow, your main role is the end-to-end management and ownership of all technical integrations for enterprise clients, distribution partners, product updates, and all related technical client requirements.  

You are an ideal candidate if you have: 

• Have a Bachelor’s degree or equivalent experience in a technical field such as computer science.  
• Have 2+ years payment integrations experience with online and in-store solutions. Relevant experience with eCommerce platforms, API’s, payments gateways or payment processors is preferred.  
• Are familiar with one or more programming languages used by Ozow and its clients (Java, PHP, Python ,C# etc.).  
• Have experience with Web technologies such as JavaScript, REST, SOAP, Webhooks etc that are commonly used by Ozow clients.  
• Have familiarity with e-commerce platforms such as WooCommerce, Shopify, Magento etc as well as POS, Retail, CRM, ERP and other billing systems like Amadeus, SAP, Eccentric etc.  
• Have IT project management experience.  Importantly have the ability to manage multiple projects spanning a number of stakeholders at any given time
• Experience in dealing with merchant and other stakeholders at a senior level

Your roles and responsibilities: 

• Accountable for the creation, documentation and delivery of a disciplined integration strategy, process, and execution plan.  
• Provide an efficient interface with all clients and specialists and deploy various integration processes and administer all programming components to facilitate various product implementations.  
• Perform troubleshooting on integration issues and recommend appropriate solutions.  
• Administer integration support requests and coordinate with development team to ensure change in policies and procedures to avoid duplicate issues in future.  
• Prepare and present status reports.  
• Maintain knowledge on relevant new technologies and provide required training where needed.  
• Will be responsible for setting timelines, keeping all stakeholders up to date, and independently driving the process forward.  
• Mobilise many different people in numerous teams across multiple locations, it takes project management to a new level of mastery.  
• Manage technical interactions with clients, merchants, partners and developers to understand their requirements and articulate best implementation of Ozow solutions and product offerings.  
• Act as main point of contact throughout the engagement for client technical, product, and marketing integration support, from early in the sales pipeline through launch.  
• Create and update technical content including sample code, integration documentation, demos, etc. to show merchants and partners how to implement their specific use cases and share best practices of the various Ozow channels.  
• Be the Voice of the Customer and relay feedback to internal stakeholders, including Product Management, Dev, Risk, etc. to champion customer requirements, feature enhancements (i.e. Ozow Pin) to benefit their revenues.  

Your skills and competencies: 

• Excellent communicator. You speak and write clearly and articulately without being overly verbose or talkative. You let others speak and seek to understand their viewpoints.    
• Flexible/ adaptable. You adjust quickly to changing priorities and conditions. You cope effectively with complexity and change. Able to work in a fast-paced environment with a focus on continuous improvement.    
• Follow-through on commitments. You live up to verbal and written agreements, regardless of personal cost. You are action-oriented.   
• High standards. You expect personal performance and team performance to be nothing short of the best.    
• Problem solving. You are able to solve problems by analysing situations and applying critical thinking in order to resolve problem. You are able to decide on courses of action and implement the solutions developed in order to overcome problems and constraints.   
• Team player. You reach out to peers and cooperate with supervisors to establish and overall collaborative working relationship.   

 

In office perks 

• Healthy breakfast, lunches and snacks (Cape Town) 
• Healthy lunches and snacks (Johannesburg) 
• Monthly socials (Cape Town and Johannesburg) 
• On-site Barista (Cape Town and Johannesburg) 
• Ozow Library (Cape Town)  
• Birthday Leave

 

Perks for South African based employees

• Medical aid subsidy (permanent staff)
• Group Risk Insurance (permanent staff)
• Generous paid annual leave   
• Learning and Development opportunities 
• Mentorship programme
• Quarterly team building 
• Community initiatives 
• Employee gifting 
• Access to cutting edge technology 

 

Our Employee Value Proposition

Join Ozow and become part of an elite force that challenges the ordinary and achieves the extraordinary. If you're driven to make an impact, embrace challenges, and seek unparalleled opportunities for growth, your journey starts here.

Ready to be exceptional? Apply now! 

 

 

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To find out more about life at Ozow, head over to our Careers Page here!