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Senior Talent Partner - Toronto

Toronto

PagerDuty empowers teams of all kinds to do the critical work that moves business forward through the PagerDuty Operations Cloud.

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PagerDuty is seeking a Senior Talent Partner to join our dynamic, customer-focused Talent Management team! As a Senior Talent Partner, you will report to the Director, Talent Acquisition and collaborate with hiring managers across multiple departments to drive and execute recruitment strategies. You’ll be an integral part of the team, responsible for managing a full-cycle recruitment process, from sourcing to onboarding, with a focus on delivering an exceptional candidate experience. This is an exciting opportunity to contribute to the growth of PagerDuty by identifying and hiring top-tier talent, while fostering a diverse and inclusive workforce. The ideal candidate will be a strategic thinker, skilled communicator, and passionate about recruitment best practices.

PagerDuty is a flexible, hybrid workplace. We embrace and encourage in-person working as an integral part of our culture. Both our employees and external research tells us that co-located collaboration strengthens connections, drives innovation, and accelerates learning. This role is currently expected to come into our Toronto office at least twice per month, so you can thrive in your new role and fully embrace being a Dutonian!

KEY RESPONSIBILITIES:

  • Own and manage the full recruitment lifecycle, ensuring timely and high-quality placements from sourcing through to offer acceptance and onboarding.
  • Collaborate with hiring managers to develop tailored sourcing strategies that align with departmental and company-wide hiring needs.
  • Source, engage, and assess candidates using a variety of tools and techniques
  • Build and maintain a diverse talent pipeline by proactively identifying high-potential candidates for current and future roles.
  • Continuously track and evaluate recruitment metrics to improve process efficiency, candidate quality, and time-to-hire.

BASIC QUALIFICATIONS:

  • 5+ years of experience in full-cycle recruitment or talent acquisition.
  • Proficient in using an Applicant Tracking System (ATS) 
  • Strong experience with sourcing and networking techniques, including Boolean search, job boards, social media, referrals, and sourcing tools. 
  • Excellent communication and interpersonal skills with a customer-centric mindset.
  • Ability to prioritize and manage a high volume of requisitions across different departments.

PREFERRED QUALIFICATIONS:

  • Proven track record of sourcing diverse talent pools and fostering inclusive hiring practices.
  • Ability to effectively manage multiple requisitions, schedules, and recruitment processes simultaneously.
  • Passion for staying current with industry trends and best practices in recruitment and talent acquisition.
  • Experience with Greenhouse ATS

Not sure if you qualify?

Apply anyway! We extend opportunities to a broad array of candidates, including those with diverse workplace experiences and backgrounds. Whether you're new to the corporate world, returning to work after a gap in employment, or simply looking to take the next step in your career path, we are excited to connect with you.

Where we work

PagerDuty currently has offices in Atlanta, Lisbon, London, San Francisco, Santiago, Sydney, Tokyo, and Toronto. We offer a hybrid, flexible workplace. We also provide ample opportunities for in-person and virtual connection, like team offsites and volunteering events.

How we work

Our values are deeply embedded in how we operate and the people we bring on board. You will see our values ingrained in how we support our customers, collaborate with our colleagues, develop our products and foster an inclusive and empathetic work culture.

  • Champion the Customer | Put users first to design great products and experiences.
  • Run Together | Build strong teams that amplify our impact on users.
  • Take the Lead | Disrupt and invent to be the first choice for users.
  • Ack + Own | Take ownership and action to deliver more efficiently to users. 
  • Bring Your Self | Bring your best self to build empathy and trust with users.

What we offer

One way we ensure our employees are inspired to do their best is through a comprehensive total rewards approach that supports them and their loved ones. As a global organization, our programs are competitive with industry standards and aligned with local laws and regulations. Learn more, including country-specific offerings, on our benefits site.

Your package may include:

  • Competitive salary
  • Comprehensive benefits package from day one
  • Flexible work arrangements
  • Generous paid vacation time
  • Paid holidays and sick leave
  • Dutonian Wellness Days - scheduled company-wide paid days off in addition to PTO
  • Company equity*
  • ESPP (Employee Stock Purchase Program)*
  • Retirement or pension plan*
  • Paid parental leave - up to 22 weeks for pregnant parent, up to 12 weeks for non-pregnant parent (some countries have longer leave standards and we comply with local laws)*
  • HibernationDuty - an annual company paid week off when everyone at PagerDuty, with the exception of a small, coverage crew, is asked to take a much needed break to truly disconnect and recharge
  • Paid volunteer time off - 20 hours per year
  • Company-wide hack weeks
  • Mental wellness programs

*Eligibility may vary by role, region, and tenure

About PagerDuty

PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. The PagerDuty Operations Cloud revolutionizes how critical work gets done, and powers the agility that drives digital transformation. Customers rely on the PagerDuty Operations Cloud to compress costs, accelerate productivity, win revenue, sustain seamless digital experiences, and earn customer trust. More than half of the Fortune 500 and more than two thirds of the Fortune 100 trust PagerDuty including Cisco, Cox Automotive, DoorDash, Electronic Arts, Genentech, Shopify, Zoom and more.

Led by CEO Jennifer Tejada, PagerDuty’s Board of Directors is 50% female and 62% URP representation. We strive to build a more equitable world by investing 1% each of company equity, product, and employee volunteer time.

PagerDuty is Great Place to Work-certified™, a Fortune Best Workplace for Millennials, a Fortune Best Medium Workplace, a Fortune Best Workplace in Technology, and a top rated product on TrustRadius and G2. 

Go behind-the-scenes on our careers site and @pagerduty on Instagram.

Additional Information

PagerDuty is committed to creating a diverse environment and is an equal opportunity employer. PagerDuty does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, parental status, veteran status, or disability status.

PagerDuty is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. Should you require accommodation, please email accommodation@pagerduty.com and we will work with you to meet your accessibility needs.

PagerDuty uses the E-Verify employment verification program.

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