Designer

PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. Half of the Fortune 500 and nearly 70% of the Fortune 100 trust PagerDuty as essential infrastructure.

Join us. At PagerDuty, you'll tackle complex problems, collaborate with kind and ambitious people, and help build a more equitable world—all in a flexible, award-winning workplace.

PagerDuty is seeking a talented Digital Designer to join our Brand Creative team. In this role, you will conceptualize, design, and execute high-performing digital ads and campaigns that drive traffic, engagement, and conversions. A key focus will be on creating visually compelling assets that encourage interaction with PagerDuty content across various digital channels. This position will work in close partnership with a dedicated copywriter to produce digital campaign assets that elevate our position in the market, inspire potential buyers, and drive action. 

As an accomplished and creative B2B design expert, you will lead in the creation and standardization of digital ads, social assets, emails, landing pages, and other campaign materials, while also working to ideate and develop new directions for the overall PagerDuty brand. You will be responsible for all campaign design assets and work closely with Content Marketing, Global Campaigns, Performance Marketing teams and other stakeholders to build stunning, best-in-class campaign experiences that advance prospects and customers through every stage of the buying journey. In addition, along with the other designers and writers on the Brand team, you will help us push our creative in new and novel directions, generate new ideas for telling our brand story, and find new ways to bring the PagerDuty brand to life across multiple channels. 

Our ideal candidate is a problem solver with a strong aesthetic sensibility. You have a collaborative attitude, a keen eye, and knowledge on what drives interest and conversion in the technical B2B market. You embrace feedback from multiple stakeholders and can translate it into winning creative. You have worked collaboratively on creative teams, either at an agency or in-house or both. You can shift priorities quickly and deliver great work under deadline pressure. You know what it takes to achieve campaign goals while following consistent brand principles.

 

Key Responsibilities:

• Creative Design: Develop visually stunning and effective digital ads, including banners, social media graphics, landing pages, and animated assets to drive traffic and engagement.
• Campaign Development: Partner with copywriters to align visuals with messaging and campaign objectives, emphasizing content-driven engagement.
• Performance Optimization: Work with Performance Marketing and Campaigns teams to understand ad performance data and iterate designs to improve traffic, engagement, and conversions.
• Brand Consistency: Ensure all designs align with PagerDuty’s brand guidelines and voice while exploring creative approaches to stand out in competitive markets.
• Content Engagement: Design assets that encourage clicks and interaction with PagerDuty content, including blog posts, webinars, whitepapers, and case studies.
• Collaboration: Work closely with marketing, product, and creative teams to align designs with strategic objectives and timelines.
• Prototyping & Testing: Build prototypes and assist with A/B testing to ensure ads resonate with target audiences and drive content engagement.

 

Basic Qualifications:

• 5 years of experience in digital design, preferably within SaaS, B2B tech, or advertising environments.
• Ability to juggle multiple projects while ensuring the quality of creative deliverables.
• Portfolio showcasing high-performing digital ads and campaigns that drive traffic and engagement.
• Proficiency in Adobe Creative Suite (Photoshop, Illustrator, After Effects) and tools like Figma or Sketch.
• Experience designing for paid digital channels such as Facebook Ads, Google Ads, and LinkedIn Ads.
• Self-motivated with a positive attitude

 

Preferred Qualifications: 

• Experience using AI tools to generate creative design variations, automate workflows, or optimize visual assets for digital campaigns.
• Familiarity with motion design and basic animation skills is a plus.
• Strong understanding of UX/UI principles and how they influence ad performance and content engagement.
• Strong communications skills, connecting with various levels of stakeholders and audiences

 

PagerDuty is a flexible, hybrid workplace. We embrace and encourage in-person working as an integral part of our culture. Both our employees and external research tells us that co-located collaboration strengthens connections, drives innovation, and accelerates learning.

**This role is currently expected to come into our Lisbon office at least once per week, so you can thrive in your new role and fully embrace being a Dutonian!

Hesitant to apply?

We encourage you to submit your resume even if you don't meet every requirement. We value potential and consider each candidate's full professional story. Whether you're exploring a career change or taking your next step, we look forward to reviewing your application. If this just isn’t the right role or time - sign up for job alerts!

Where we work

PagerDuty currently has offices in Atlanta, Lisbon, London, San Francisco, Santiago, Sydney, Tokyo, and Toronto. We offer a hybrid, flexible environment. We also provide ample opportunities for connection, like team offsites and volunteering events.

How we work

Our values guide how we support customers, collaborate with colleagues, develop products, and foster a culture of belonging. They define not just our actions, but what it means to be Dutonian.

What we offer

As a global organization, our total rewards approach is competitive with industry standards and aligned with local laws and regulations. Learn more, including country-specific offerings, on our benefits site.

Your package may include:

- Competitive salary

- Comprehensive benefits package from day one

- Flexible work arrangements

- Company equity*

- ESPP (Employee Stock Purchase Program)*

- Retirement or pension plan*

- Generous paid vacation time

- Paid holidays and sick leave

- Dutonian Wellness Days & HibernationDuty - companywide paid days off in addition to PTO

- Paid parental leave: 22 weeks for pregnant parent, 12 weeks for non-pregnant parent (some countries have longer leave standards and we comply with local laws)*

- Paid volunteer time off: 20 hours per year

- Company-wide hack weeks

- Mental wellness programs

*Eligibility may vary by role, region, and tenure

 

About PagerDuty

PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management, enabling customers to achieve operational efficiency at scale with the PagerDuty Operations Cloud. The PagerDuty Operations Cloud combines AIOps, Automation, Customer Service Operations and Incident Management with a powerful generative AI assistant to create a flexible, resilient and scalable platform to increase innovation velocity, grow revenue, reduce cost, and mitigate the risk of operational failure. Half of the Fortune 500 and nearly 70% of the Fortune 100 rely on PagerDuty as essential infrastructure for the modern enterprise.

PagerDuty is Great Place to Work-certified™, a Fortune Best Workplace for Millennials, a Fortune Best Medium Workplace, a Fortune Best Workplace in Technology, and a top rated product on TrustRadius and G2. 

Go behind-the-scenes on our careers site and @pagerduty on Instagram.

Additional Information

PagerDuty is committed to creating a diverse environment and is an equal opportunity employer. PagerDuty does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, parental status, veteran status, or disability status.

PagerDuty is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. Should you require accommodation, please email accommodation@pagerduty.com and we will work with you to meet your accessibility needs.

PagerDuty uses the E-Verify employment verification program.