Principal Product Manager

About Pair Team

Pair Team is building a new kind of healthcare system across Medicaid, Medicare, and public assistance programs: one that recognizes that access to housing, nutritious food, and reliable transportation are just as critical to health as having the right medications or seeing a doctor.

As a public benefit corporation and AI-enabled medical group, we partner with shelters, food pantries, and community organizations to deliver “whole-person” care to the 115 million Americans who rely on the safety net. We are currently the largest complex care provider in California with over 500 employees and are expanding nationally. Our model replaces fragmented healthcare and social services systems with one trusted relationship for all medical, behavioral, and social needs.  We improve access, build trust, and dramatically lower costs (52% fewer ER visits, 26% fewer hospitalizations). Our model is a rare combination of saving tax payer dollars ($150B annually at scale) while putting people on an upward life trajectory. At national scale, this approach would save taxpayers.

These outcomes are driven by the AI-first, whole-person infrastructure we are building — a platform that connects healthcare and social-service organizations into a unified network. Leveraging our vast data and years of operational experience, we are building the agentic infrastructure for the safety net to coordinate care, automate operations, and learn from every patient interaction to continuously improve outcomes.

Read more about the AI-First Medicaid System we are building here.

• Forbes: For Pair Team, Accessibility Is About Delivering Healthcare To Those Who Need It The Most
• TechCrunch: Building for Medicaid’s regulatory moment with Neil Batlivala from Pair Team
• Journal of General Internal Medicine: A Novel Intervention for Medicaid Beneficiaries with Complex Needs

Our Values

• Trust: We consistently strive to earn the trust of our patients and their families, our clinic partners, and our teammates.
• Growth: We grow together – as a company and as individuals.
• Accountability: We act like owners and take pride in our work.
• Act beyond yourself: Our vision and impact goes beyond ourselves and so must our actions.

In this role, you will:

• Lead major strategic product areas tied to company OKRs and long-term roadmap
• Own multi-pod product initiatives from vision to launch to scaling
• Develop product strategy in partnership with clinical, operations, and engineering leadership
• Operate with deep fluency in product, business, and technical dimensions of your domain, including active leadership in system architecture and infrastructure design
• Use AI tools and Pair’s internal platform to rapidly build and iterate on functional prototypes and workflow automations — not just author PRDs
• Use data (quantitative + qualitative) to shape decisions, measure outcomes, and iterate effectively
• Mentor other PMs and engineers through informal coaching, modeling strong product thinking and execution

Who You Are

• Strategic Leader & Influencer: Trusted as a peer by senior leadership; you shape the product roadmap and influence company direction.
• AI-First Builder: You’re excited to build in a new era where PMs are more empowered than ever by AI. You proactively use the latest AI tools to accelerate ideation, prototyping, and problem-solving — and you're continuously exploring how emerging capabilities can change what’s possible.
• Visionary & Tactical Operator: You move seamlessly between setting high-level direction and sweating the product details.
• Systems Thinker: You anticipate the downstream effects of decisions and optimize for long-term health of the system.
• Deeply Technical: You can meaningfully contribute to technical decisions, influence architectural direction, and engage closely with engineering leads.
• Operationally Fluent: You understand our care model deeply, and are seen as a thought partner by ops leadership.
• Mentor & Multiplier: You elevate those around you — offering guidance, feedback, and clarity in ambiguous moments.
• Exceptional Communicator: You write clearly, drive alignment in complex situations, and externalize your reasoning.
• Data-Driven Decision Maker: You blend data, operations knowledge, and user empathy to make sound tradeoffs.
• High-Slope, High-Impact: You drive major impact through a mix of expertise, execution, and strategic judgment.

Requirements

• 7+ years of product management experience, ideally with prior ownership of a complex, high-impact product area
• Experience leading cross-functional product initiatives across product, engineering, design, and operations
• Fluency with technical systems and ability to work closely with engineering partners
• Strong user research and data analysis skills; able to generate insights from both
• Deep curiosity and humility, especially about underserved communities and complex care delivery
• Bonus: Experience working in high-growth startup environments with rapidly evolving business needs

Because We Value You

• Competitive salary: $190,000-$240,000
• Equity compensation package
• Flexible vacation policy – take the time you need to recharge
• Comprehensive medical, dental, and vision coverage
• 401(k) through Guideline
• 100% company-sponsored short and long-term disability and life insurance
• Subsidized backup childcare and caregiver supports through Wellthy
• Work entirely from the comfort of your own home
• Monthly $100 work from home expense stipend 
• We provide the equipment needed for the role
• Opportunity for rapid career progression with plenty of room for personal growth!

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Pair Team is an Equal Opportunity Employer. At Pair Team, we value diversity and strive to provide an inclusive environment for all applicants and employees. All applicants will be considered without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, marital status, age, disability, political affiliation, military service, genetic information, or any other characteristic covered by federal, state, or local law. 

Pair Team participates in E-Verify to verify employment eligibility for new hires. 

Any offer of employment at Pair Team is conditioned upon passing a pre-employment background check. Following a conditional job offer, candidates will undergo comprehensive employment background checks, including; criminal history, reference checks, and driving records if a role requires vehicle use.

We do not conduct any TA business outside of our @pairteam.com emails. If you’re ever concerned about spam or fraudulent activity, please reach out to recruiting@pairteam.com.

Note: Please be aware that while we sincerely appreciate your interest, due to the high volume of requests, we're unable to respond to general position inquiries via email. To apply for a position with us, please submit your application for the role you are interested in. Our team regularly reviews applications and will reach out to candidates whose qualifications align with our current openings listed below. Thank you!