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Salesforce Product Manager

1616 Camden Rd Charlotte, NC 28203

Company Description

Recognized by Forbes as one of the fastest-growing private companies in the United States, Palmetto believes that choosing to source clean energy from renewable resources like solar power should be a right, not a privilege. As such, we connect homeowners with renewable energy options such as solar power and energy storage systems. Through our marketplace business model, we empower solar sales professionals and solar installation companies with access to our proprietary design platform, financing, customer management system, logistics, and project management. Our #1 focus is a phenomenal experience for our customers and partners, evidenced in our industry-leading Net Promoter Score.

Our employees are our most valuable resource. Palmetto has a promote-from-within culture for talent development. We offer excellent benefits such as unlimited vacation/PTO, medical, dental, and vision coverage, parental leave, and retirement plans.

Location

This position will be based in Charlotte, NC.  In certain cases, remote candidates will be considered.

 

Summary of Role
The Salesforce Product Manager role will drive the continued development of Palmetto's Salesforce platform in alignment with Palmetto’s business needs and objectives. The Salesforce Product Manager owns the product strategy, roadmap, and weekly sprint priorities for Palmetto’s Salesforce team by serving as the primary business liaison and subject matter expert on the platform’s ever-evolving features and capabilities. The Salesforce Product Manager will also consult with other Product teams regularly to align on cross-product priorities. 

 

Strategic & Tactical
Key Responsibilities of the Salesforce Product Manager:

  • Understand Palmetto’s business processes and organizational priorities
  • Proactively engage with stakeholders regularly to understand their evolving needs
  • Manages technical SFDC lead and delivery team
  • Proactively builds reporting to support business operations, as well as track sprint delivery and progress of the SFDC delivery team(s)
  • Develop, maintain, and communicate the Salesforce product’s vision and roadmap
  • Establish and track progress against evolving business initiatives for the Salesforce team
  • Manage, prioritize, and refine User Stories for the Salesforce product backlog
  • Work closely with peers in your department to ensure that your projects and initiatives align with the priorities of their related systems i.e. accounting and financial systems
  • Lead Salesforce product roadmap and sprint planning meetings with the Salesforce development team
  • Lead solutioning conversations and technologies for products that live within or touch the Salesforce system
  • Attend daily standups with the Salesforce development team
  • Engage with business stakeholders and end-users to resolve impediments to Product development as they arise
  • Manage end-user testing, communications, release management, and roll-out plan for new Product feature releases
  • Align with other Palmetto Product Owners when needed to maintain cross-product alignment

 

Qualifications

  • 3+ years of experience at a technology company or consulting firm
  • 3+ years of experience working in an Agile development environment and participating in Agile ceremonies
  • Salesforce certifications highly preferred (consultant, administrator, etc.)
  • 3+ years of experience working with middleware for Salesforce (BOOMI, Tray.IO, or other) along with DevOps tools (Gearset or other)
  • Experience translating business needs into strong user stories/requirements for new product features 
  • Technical aptitude and expertise in the Salesforce platform as well as other applications commonly integrated with Salesforce
  • Excellent organizational and project management skills; can manage priorities and dependencies across teams
  • Excellent communication skills with experience translating technical concepts to non-technical audiences
  • Strong leadership skills rooted in high EQ, with an ability to rally cross-functional teams towards demanding goals
  • Is regarded as a subject matter expert in Salesforce; can set up working agreements with other teams on how to use, engage and request updates to their service.
  • Has strong alignment to the Palmetto mission of building the green energy future, and examples of working within Palmetto core values:
    • Customer Mindfulness: we are conscientious of and empathetic towards the needs of our customers.
    • Inclusion & Diversity: We are steadfast in our commitment to the advancement of inclusion and diversity of our people, ideas, thoughts, and acts.
    • Rituals: We create practices that keep us disciplined in the pursuit of our goals
    • Longevity: We build for the future
    • Happiness: We encourage employees to focus on their well being
    • Openness: We provide complete transparency to our colleagues, even when it is uncomfortable.

 

Employment is contingent upon the successful completion of a background check. 

Equal Employment Opportunity

Palmetto embraces diversity and is an Equal Employment Opportunity employer. Employment is decided on the basis of qualifications, merit, and business need. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or any other status protected under federal, state, or local law.

 

For more about our Privacy Policy, visit: https://palmetto.com/privacy-policy

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