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Solutions Engineer

New York, New York, United States

The Job

As a Solutions Engineer at Panther Labs, you will serve as the trusted technical advisor to our prospects and customers. You will work closely with customers to understand their business requirements and goals and demonstrate how they can be achieved with Panther. 

Solutions Engineers drive and manage the technology evaluation and validation stages of the sales process, and provide technical guidance and support to customers throughout the customer lifecycle. By applying solution selling and offering architecture best-practices for topics ranging from building robust logging pipelines to creating and managing detection-as-code, Solutions Engineers support and enable successful adoption of Panther and help shape the ongoing implementation strategy for high-scale customer deployments. 

At Panther, you’ll be working with a fast-growing team to shape our go-to-market strategy, build internal processes, and bring to life the company’s mission of helping organizations detect and respond to breaches at a cloud-scale.

 

The Company

Panther is a cybersecurity company dedicated to making security teams smarter and faster than attackers. Founded by practitioners who faced the challenges of protecting large organizations, we provide a platform that empowers teams to effectively combat modern threats through detection-as-code, a cloud-native architecture, and a robust security data lake. Our solution allows organizations to focus on detecting attacks and safeguarding their assets without incurring excessive operational costs.

Backed by top investors including Coatue Management and Lightspeed Venture Partners, Panther has raised $140M to drive innovation in cybersecurity. Our clients include leading technology companies like Figma, Gusto, Coinbase, and Dropbox, that must move fast to secure constantly expanding digital threat landscapes.

As a remote-first company, Panther promotes a culture of flexibility, open communication, and collaboration. Guided by our core values—Be an Owner, Create Customer Love, and Take Care of the Team—we strive to build a diverse and inclusive environment that supports our mission and fosters a rewarding experience for our entire team.

 

The Responsibilities

  • Engage with customers in a technical consultancy and advisory role throughout the full customer lifecycle, including pre-sales, onboarding, technical support, and business reviews 
  • Drive technical evaluations and POVs to success
  • In partnership with our sales and customer success teams, formulate and execute strategies to exceed our company’s revenue targets 
  • Build deep relationships with customers to enable them to be Panther champions
  • Serve as the customer advocate to other Panther teams, including Product, Sales, and Marketing
  • Continuously improve your professional skills and knowledge with a focus on security engineering and detection and response
  • In partnership with our support team, work with customers to solve technical issues of broad scope and high complexity 

 

The Requirements

  • Technical presentation and communication skills
  • Experience in a technical pre-sales role or as a security practitioner
  • Knowledge of data pipelines, security logging and frameworks
  • Experience with cloud computing and related technologies and practices, preferably AWS
  • Experience using Python and SQL to deliver enterprise-grade solutions
  • Strong desire to collaborate closely with peers to solve complex problems
  • Bonus if you’ve worked in a fast-growth startup!
  • Candidates must be based in the New York Metro area to support in-person collaboration with clients and team members

The Perks

  • Equity
  • Unlimited PTO policy, with a minimum requirement of 15 days off per year, observing major US holidays, as well as an end of the year break
  • Latest tech equipment & budget for your customized tech needs
  • Comprehensive medical, dental, and vision coverage
  • 401k program 
  • Remote-friendly
  • Opportunities to attend industry conferences  (remote or in-person, and in conjunction with our in-person health and safety policy)
  • Annual company off-sites in awesome locations (in conjunction with our in-person health and safety policy)


Cash compensation: $200,000 OTE (75/25 pay split) USD Annually

The cash compensation above includes base salary and on-target commission for employees in eligible roles. In addition to cash compensation, all full-time Pantherinos are eligible to participate in our equity plan to receive Incentive Stock Options (ISO). Individual compensation packages are based on a few factors unique to each candidate, including their location, experience, and expertise, and may vary from the above-mentioned range.

Panther labs is an Equal Opportunity Employer. The Company prohibits discrimination and harassment on the basis of: race, color, national origin, ancestry, sex (including pregnancy, childbirth, breastfeeding), gender, gender identity, gender expression, sexual orientation, marital status, age, religious creed, physical disability, mental disability, genetic information, military or veteran status, or any other status protected by law. All employment decisions are decided on the basis of qualifications, merit, and business need.

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