Back to jobs
New

Financial Crimes Compliance Training Director

Remote

We are a hybrid, remote-office company dedicated to growing our talent anywhere!

We have onsite locations in: Sioux Falls, SD,  Scottsdale, AZ,  Louisville, KY,  Troy, MI,  Franklin, TN,  Easton, PA.

At Pathward, we take tremendous pride in our purpose to create financial inclusion for all™. We are a financial empowerment company that works with innovators to increase financial availability, choice, and opportunity for all.  We strive to remove barriers that traditional institutions put in the way of financial access, and promote economic mobility by providing responsible, secure, high quality financial products.

We are a team of problem solvers and innovators who celebrate our differences and know that our unique perspectives make us stronger and well-positioned for success.  We celebrate, and embrace, our team members through our *HUMBLE*HUNGRY*SMART approach, and we believe that we are strongest when we embrace the voices of our employees, customers, partners, and the communities we serve. 

About the Role:

The Director, Financial Crimes Compliance Training is responsible for owning, governing, and continuously enhancing the Bank's AML/CFT and Financial Crimes Compliance ("FCC") training program.

This role establishes and maintains a risk-based training framework aligned to regulatory expectations, enterprise risk assessments, and the Bank's control environment, ensuring that training operates as a key component of the organization's FCC compliance risk management program.

The Director is accountable for training program effectiveness, regulatory alignment, and audit and regulatory examination readiness, partnering with senior stakeholders across Compliance, Risk, People & Culture, and business lines.

What You Will Need:

Training Program Strategy & Governance

  • Define and lead the enterprise FCC training strategy aligned to regulatory expectations, internal policies, and control requirements
  • Develop and maintain a formal training governance framework, including policies, procedures, and curriculum mapping
  • Ensure training content is linked to risk assessments, control requirements, and key regulatory obligations
  • Incorporate updates driven by regulatory guidance, industry enforcement actions, audit findings, and compliance testing results

Training Program Execution & Design

  • Oversee development of role-based training programs across all relevant employee populations and business units
  • Ensure training coverage includes AML/CFT fundamentals, transaction monitoring, SAR reporting, CDD/EDD, sanctions, fraud, and emerging typologies
  • Establish enterprise standards for training design, delivery quality, and documentation completeness
  • Maintain a structured training framework aligned to employee roles, business line risk exposure, and regulatory requirements
  • Incorporate updates from regulatory guidance, audit findings, compliance testing results, and emerging financial crime risks into training materials

Performance Monitoring & Reporting

  • Define and monitor key performance indicators (KPIs) and key risk indicators (KRIs) related to training completion, timeliness, and effectiveness
  • Provide senior leadership reporting, including trend analysis, compliance gaps, and remediation plans
  • Enforce training completion standards and escalation protocols for non-compliance
  • Maintain centralized tracking of training assignments, completion, and exceptions across employee populations
  • Produce regular training status reports including root cause identification and corrective action tracking

Examination Engagement & Issue Management

  • Serve as primary point of contact for FCC training in compliance testing, internal audits and regulatory examinations.
  • Ensure training-related findings identified through reviews are addressed in a timely and sustainable manner
  • Maintain documentation that is complete, accurate, and examination-ready at all times.

Onboarding & Capability Development

  • Oversee onboarding and continuous learning programs for FCC staff and broader employee populations
  • Establish measurable proficiency standards and post-training knowledge validation requirements
  • Drive continuous improvement of onboarding programs based on testing results, feedback, and performance indicators
  • Maintain completion records and supporting documentation for all onboarding and training activities.

Third-Party & LMS Oversight

  • Oversee third-party training vendors, including due diligence, performance monitoring, and content governance
  • Ensure LMS platforms support reporting automation, audit readiness, and scalability across the enterprise
  • Validate that third-party training content meets internal policy standards and regulatory expectations

What You Will Need:

  • Bachelor’s degree required
  • Advanced degree in Education, Instructional Design, Business Administration, or a related field preferred
  • AML or other financial crimes certification preferred
  • 8+ years of financial crimes compliance experience in a regulated environment (bank, BaaS, fintech, or regulator)
  • 5+ years leading or owning enterprise training or compliance programs
  • Deep knowledge of AML/CFT regulatory frameworks and supervisory expectations (FFIEC Manual, FinCEN guidance, OCC expectations)
  • Experience aligning training programs to regulatory expectations
  • Experience designing risk-based training frameworks across complex organizations or partner ecosystems (e.g., BaaS programs)
  • Hands-on experience administering and optimizing LMS platforms, including reporting automation and audit support
  • Proficiency in instructional design and adult learning principles

Core Competencies:

  • Expertise in AML/CFT regulatory requirements and financial crime typologies
  • Strong instructional design and curriculum development capability
  • Ability to design training programs that drive measurable behavior change and reduce compliance risk
  • Understanding of control design and how training supports the effectiveness of the Bank's compliance control environment
  • Effective communicator and presenter across all organizational levels, including senior leadership and regulators
  • Strategic thinker capable of setting program direction with minimal guidance
  • Strong analytical and problem-solving skills
  • Ability to manage multiple priorities in a fast-paced, regulated environment
  • Experience operating in BaaS, fintech, or complex multi-partner environments

The responsibilities listed above are not all inclusive and may be changed at any time.

Salary range: $86,000 – $145,000

 
The salary range reflects the minimum and maximum target for a new hire in this role. Individual pay within the range will be determined by multiple factors which can include but are not limited to a candidate’s experience, qualifications, skills, and location. Your recruiter can share more about the specific salary for your location during the hiring process. Ranges may be modified in the future.
This role is also eligible for an annual performance-based incentive opportunity.  Pathward offers a comprehensive benefits package for eligible employees, including health insurance, 401(k) retirement benefits, life insurance, disability benefits, paid time off, and more.

#LI-Remote

 

Don’t have everything listed under qualifications? If you’re excited about this role but your experiences don’t match exactly to everything in the posting, we encourage you to apply anyway. You may be just the right candidate for this or other Pathward roles. Pathward is an equal employment opportunity employer and considers candidates for roles without regard to their race, sex, national origin, ethnicity, age, disability or any other category protected by law.

Who we are: 

Our commitment to inclusion is woven into our DNA. We believe that we are strongest when we embrace the voices of our employees, customers, partners, and the communities we serve. 

We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, ethnicity, religion, sex, sexual orientation, gender identity, transgender status, pregnancy, national origin, age (age 40 and over), disability, genetic information, marital status, hair texture or hairstyle, ancestry, service in the uniformed services, protected veteran status, status as a victim of domestic violence or any other class protected by federal, state and local laws.

Please click here to learn more about our benefits and review information about our Privacy Policy, Affirmative Action Plan and other notices. Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. For assistance completing an application, please contact a Pathward People & Culture Representative by emailing – careers@pathward.com

Please click here to view Pathward's Applicant Privacy Notice.

Applications will be accepted for a minimum of 3 days after posting, and there is no predetermined date by which applications should be submitted.

Knowingly submitting false information will result in disqualification for consideration of future positions, termination of employment and forfeiture of other rights.

Candidate Scam Warning

We encourage you to be cautious of hiring scams that impersonate Pathward. Copy and paste the following URL into your browser to learn more: https://www.pathward.com/about-us/people-culture/careers/

Create a Job Alert

Interested in building your career at Pathward, N.A. ? Get future opportunities sent straight to your email.

Apply for this job

*

indicates a required field

Resume/CV*

Accepted file types: pdf, doc, docx, txt, rtf

Cover Letter

Accepted file types: pdf, doc, docx, txt, rtf

Select...
Select...
Select...
Select...
Select...
Select...

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in Pathward, N.A. ’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

Select...
Select...
Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Select...

Voluntary Self-Identification of Disability

Form CC-305
Page 1 of 1
OMB Control Number 1250-0005
Expires 04/30/2026

Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

  • Alcohol or other substance use disorder (not currently using drugs illegally)
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
  • Blind or low vision
  • Cancer (past or present)
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or serious difficulty hearing
  • Diabetes
  • Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
  • Epilepsy or other seizure disorder
  • Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
  • Intellectual or developmental disability
  • Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
  • Missing limbs or partially missing limbs
  • Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
  • Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
  • Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
  • Partial or complete paralysis (any cause)
  • Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
  • Short stature (dwarfism)
  • Traumatic brain injury
Select...

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.