Group Product Director, Health Payment Account

About Paytient:
We’re on a mission to help people better access and afford care.  

Every day, millions of people, and their loved ones, need to see a doctor. For most of us, that moment is an uncertain one - we’re unsure of what’s wrong, who to go to, how long it’ll take to be seen, when we’ll feel better, and what it’ll cost.

Paytient partners with thoughtful employers and health plans who understand the impact of that moment and want to ensure that every one of their plan members are easily able to access and afford care. Our clients understand that an improved ability to self-pay for care changes patient behavior and creates value for the health plan.  This founding belief is becoming an emerging standard of care in health plan design and is now, in fact, a mandatory capability in some governmental health plans. Founded in 2018, Paytient is now part of nearly 6,000 employer health plans and providing certainty that people are better able to access and afford care.

About The Role: 

Paytient is a leading innovator in healthcare benefits, dedicated to transforming how individuals manage and pay for their healthcare expenses. Our unique solution empowers members to repay their healthcare transactions over time, without interest or fees, making healthcare more accessible and manageable. As we continue to grow, we are looking for a talented and experienced Group Product Director to lead our product team and drive the evolution of our solutions.

As a Group Product Director, you will play a crucial role in shaping and executing our product strategy. You will oversee a team of product designers, product managers and product technical support and work closely with cross-functional teams to ensure our products meet the needs of our members and align with our company’s vision. Your leadership will be pivotal in defining product roadmaps, driving innovation, and delivering exceptional value to our users. The ideal candidate will have a deep understanding of payments, benefits, and payroll systems, as well as a strong track record of leading successful product initiatives.

Our “remote with roots” model allows us to work where we thrive and gather as needed, often in our home office in Columbia, Missouri. This role can be performed from anywhere in the continental U.S., with the exception of Montana. 

What You'll Do: 

• Leadership and Strategy:
  • Lead and mentor a team of product designers, product managers and product technical support, fostering a collaborative and high-performance environment.
  • Develop and execute a comprehensive product strategy that aligns with Paytient’s overall business objectives and addresses market opportunities.
  • Drive the vision and roadmap for multiple product lines, ensuring they meet the needs of our diverse customer base and stay ahead of industry trends.
    
    
• Product Development:
  • Oversee the end-to-end product lifecycle, from ideation and development to launch and iteration.
  • Collaborate with engineering, design, marketing, and customer success teams to deliver high-quality products on time and within budget.
  • Use data-driven insights and customer feedback to inform product decisions and prioritize features and enhancements.
    
    
• Stakeholder Management:
  • Communicate product vision, strategy, and progress to key stakeholders, including executive leadership and external partners.
  • Work closely with the sales and marketing teams to ensure successful product launches and go-to-market strategies.
    
    
• Market and Competitive Analysis:
  • Conduct thorough market research and competitive analysis to identify opportunities and threats in the healthcare benefits space.
  • Stay informed about industry trends and emerging technologies to drive innovation and maintain Paytient’s competitive edge.
    
    
• Performance and Metrics:
  • Define and track key performance indicators (KPIs) to measure the success and impact of product initiatives.
  • Continuously assess and improve product performance based on user feedback and market demands.

What You'll Bring: 

• 7+ years experience in a senior product management role, with a track record of leading successful product teams and delivering high-impact solutions.
• Extensive experience in the healthcare benefits or financial services industry is highly desirable.
• Strong track record of leading successful product initiatives
• Extensive experience of leveraging human-centered design principles to design great user experiences that delight 
• Experience working with cross-functional teams
• Excellent communication and presentation skills
• Passion for healthcare and improving access to affordable care
• Strong understanding of product development processes, including agile methodologies.

Benefits We Offer: 

• Medical, dental and vision insurance
• $4,300 annual HSA contribution
• Paytient Health Payment Account (HPA)
• Monthly lifestyle spending stipend
• 33 days of annual PTO
• 401k plan access with a 4% employer match
• 16 weeks of fully-paid parental leave
• Stock options in Paytient
• ...and more!

Paytient is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

⚠️ Important Notice ⚠️ Please note that all official Paytient recruiting emails come from @paytient.com. If you receive emails from any domain other than @paytient.com, do not respond and report it to us immediately.