Back to jobs
New

Business Transformation Architect

United States

To maintain a strong connection with our members and local communities and better understand their unique needs, we are currently considering applications from candidates residing in Oregon and Washington for all open positions. We appreciate your understanding as we focus our hiring efforts in these specific regions. And, we encourage all qualified candidates from these states to apply, as we look forward to learning more about your unique skills and experience!

Job Summary

  • Responsible for supporting enterprise-wide transformation initiatives, collaborating with leadership and business units to drive strategic change, operational excellence, process innovation, and sustainable improvement aligned with the credit union’s mission, vision, values, and purpose. Enables organizational maturity by increasing capacity for transformation capability. Leverages continuous improvement culture so that the organization can execute with greater speed, consistency, and quality.

Where You Will Work: 

 

  • Remote role open to candidates residing in Washington (WA) or Oregon (OR). (Branches)

Pay Range:

  • The target annual pay range for this position is $93,456 - $106,200. The full annual pay range is $84960.00 - $127,440.00.
  • Compensation decisions are determined using factors such as relevant job-related skills, experience, and education or training. Should an offer of employment be made, we will consider individual qualifications. In addition to your salary, compensation incentives are available for the hired applicant.
  • Incentives are performance based and targets vary by role.

Duties and Responsibilities:

  • Provides strategic direction and oversight to internal teams and cross-functional stakeholders to identify, reengineer, and optimize complex business processes across the organization.  
     
  • Oversees the analysis, design, governance and evolution of transformation frameworks, systems, and methodologies that standardize how the organization evaluates, improves, and governs business processes, leveraging advanced Lean/Six Sigma, and continuous improvement methodologies.  
     
  • Collaborates with business partners to plan and execute effective change, communication, and training strategies to ensure effective adoption of new processes and organizational transformation initiatives.  
     
  • Champions opportunities for automation, digitization, and standardization in partnership with technology, operations, and risk management teams, driving enterprise value creation.  
     
  • Directs root cause analysis and strategic resolution of recurring issues, operational bottlenecks, and complex business challenges.  
     
  • Facilitates and sponsors cross-functional workshops with subject matter experts, executives, and business partners to identify inefficiencies, co-create innovative solutions, and align transformation objectives.  
     
  • Engages and influences stakeholders at all levels to identify and close system and process gaps and optimize member and employee experience.  
     
  • Oversees transformation process documentation governance, ensuring accuracy, accessibility, and compliance with regulatory standards.  
     
  • Partners with Member Experience, IT, Project Management, Data Analytics, and Compliance leaders to identify and prioritize enterprise-wide improvement opportunities.  
     
  • Champions a culture of adaptability, continuous improvement, and strategic clarity by embedding transformation mindsets and behaviors throughout the organization.  
     
  • Builds and matures the organization’s continuous improvement capability by developing tools, playbooks, training, and operating models that strengthen process discipline and problem‑solving skills across the enterprise.  
     
  • All other duties as assigned.  

Minimum Qualifications:

  • Bachelor's in Business, Operations or related field of study.
  • Minimum five (5) years’ experience in business transformation, process improvement, or enterprise architecture, with at least four (4) years leading large-scale, cross-functional transformation projects.

Preferred Qualifications

  • Master's in Business, Operations, or a related field of study.
  • Experience in a financial institution preferred.
  • Lean/Six Sigma Green/Black Belt, Certified Business Process Professional, Scrum or related certification.

Knowledge, Skills, and Abilities:

  • Advanced knowledge of Lean, Six Sigma, and change management methodologies.  
     
  • Strong facilitation, communication, consultation, collaboration, and influence skills across all organizational levels.  
     
  • Proven ability to lead cross-functional initiatives with measurable impact in complex environments.  
     
  • Demonstrated expertise in enterprise process and systems mapping and process reengineering that minimizes waste and maximizes value.  
     
  • Experience partnering with IT and leveraging automation and systems optimization.  
     
  • Analytical mindset with the ability to translate data into actionable insights.  
     
  • Ability to analyze and synthesize complex, ambiguous problems, develop scalable and sustainable solutions, and influence decision-making .  

Total Rewards: 

This position is eligible for Full-Time Regular benefits. Employees and their eligible family members have access to a wide array of employee benefits, such as medical, dental, vision and life insurance coverage.

  • Includes an option for Medical, Dental, and Vision insurance to be paid at a 100% by company for the employee only coverage. 
  • We also offer Health Care FSA (HCFSA), Health Savings Account (HSA) with employer contributions, and Dependent Care FSA (DCFSA).
  • Employees also have access to Life and AD&D insurance.
  • Employees are able to enroll in our 401k plan.
  • Full-Time Regular employees accrue 8 hours of vacation and 8 hours of sick leave, on a monthly basis. 
  • Full-Time Regular hired employees also receive 11 paid holidays throughout the calendar year, 1 floating holiday, 16 hours of self-care time, and 16 hours of volunteer time.

All benefits except 401k start the first of the month following date of hire. Employees become eligible to contribute to 401k on the first of the month following 60 days of employment.

#ZR

Peak Credit Union participates in E-Verify. We use E-Verify to confirm the identity and employment eligibility of all persons hired to work in the United States.

For more information on E-Verify, please click here: E-Verify Participation Poster English and Spanish

For more information on Right to Work, please click here: Right to Work

For more information on the Fair Chance Act, please click here: Fair Chance Act

Peak Credit Union is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Equal Employment Opportunity Posters If you’d like to view a copy of the company’s affirmative action plan or policy statement, please email Careers@peakcu.org.

If you have a disability and you believe you need a reasonable accommodation in order to search for a job opening or to submit an online application, please e-mail Careers@peakcu.org. This email is created exclusively to assist disabled job seekers whose disability prevents them from being able to apply online. Only messages left for this purpose will be returned. Messages left for other purposes, such as following up on an application or technical issues not related to a disability, will not receive a response.

Equal Opportunity Employer Veterans/Disabled

Equal Opportunity is the Law Posting

Pay Transparency Nondiscrimination Posting

When you apply to a job on this site, the personal data contained in your application will be collected by Peak Credit Union. Your personal data will be processed for the purposes of managing the Credit Union’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results thereto, and as is otherwise needed in the recruitment and hiring processes. Such processing is legally permissible under state and federal law. Your personal data will be shared with Greenhouse Software, Inc., a cloud services provider located in the United States of America and engaged by the Credit Union to help manage its recruitment and hiring process. Your personal data will be retained by the Credit Union as long as the Credit Union determines it is necessary to evaluate your application for employment and as required under applicable state and federal law. Greenhouse is under contractual obligation to keep such information confidential, and the Credit Union’s privacy practices comply with all applicable state and federal laws.

Create a Job Alert

Interested in building your career at Peak Credit Union ? Get future opportunities sent straight to your email.

Apply for this job

*

indicates a required field

Phone
Resume/CV

Accepted file types: pdf, doc, docx, txt, rtf

Cover Letter

Accepted file types: pdf, doc, docx, txt, rtf


Select...
Select...
If yes, please indicate which branch you're closest to: *
Select...
Select...
Select...
Select...
Select...
Select...
Select...
Select...
Select...
Select...
Select...
Select...

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in Peak Credit Union ’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Select...