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Product Lifecycle Management (PLM) Software Specialist

Philippines - Remote

About Peak Design

The purpose of Peak Design is to create happy, meaningful lives for the people that work here. We believe this purpose can only be achieved when self-actualizing, highly stoked people enthusiastically step into (or log onto) the Peak Design office every day. Our purpose and our mission go hand-in-hand and we encourage and celebrate authenticity and the unique perspective each of our employees brings. We’re a close-knit team that thrives on mutual respect and the belief that every voice matters—especially when it’s got something interesting to say.
 
We make radical, meticulously-engineered gear for detail-obsessed people. Our backpacks, travel bags, camera gear, and phone accessories are used dang-near everywhere. If you’ve visited Machu Picchu, Tokyo, or an REI store in the last 10 years, you’ve been within ogling distance of a Peak Design product.
 
Alongside our award-winning gear is a brand that truly reflects who we are as people—passionate about design, deeply caring about our environmental and social impact, unafraid to speak up, radically transparent, and generally down to clown. Whether we’re explaining a product, running a sale, launching a nonprofit, sponsoring a film, or razzing the biggest company on Earth, we do it with our trademark honesty, warmth, and wit. Through our products and our brand, we aim to create delight, and leave this world better than how we found it.

About the job

  • Peak Design is in the process of  rolling out a fairly large suite of new product data management tools with the goal of allowing this team to scale in the coming years. Successful implementation and adoption of these tools will result in long term efficiency wins as we manage NPI (new product introduction) and sustaining engineering across an ever growing list of manufacturing partners across multiple countries. At the heart of this toolkit is a PLM (product lifecycle management) tool that will serve as the single source of truth for all of our product data across all product lines and across our entire product organization (30 persons). Peak Design is looking for a full time hire to help roll out, maintain, and improve this tool in addition to helping to oversee other internal tools to help our product organization be as efficient as possible.

What you'll do:

  • Core PLM responsibilities
    • Manage all imports of past and present product data into Arena
    • Work with project managers, product line leads and designers to ensure approval process is upheld and data is reviewed at key gates during import
    • Work with Philippines based CAD engineers to ensure Onshape metadata and structure matches PLM database
    • Generate data reports based on requests from broader Peak Design team
    • Provide ongoing general system maintenance and oversight  
    • Maintain a PLM wiki with best practices and processes
    • Manage PLM vendor portals and onboarding of new vendors
  • Other product data management responsibilities
    • Oversee and maintain the internal  product dashboard tool (Airtable)
    • Oversee and maintain the internal Soft Goods Material Development tool (Airtable)
    • Oversee and maintain a future QMS (quality management system) tool (TBD)
    • Maintain our PLM metadata, materials library
    • Manage price set data creation (quarterly)
    • Help to provide reports for quarterly close process

About you:

Required Experience

  • Experience working with spreadsheets, databases, and/or other reporting systems 
  • Detail oriented and willing to learn and become the in house expert of a software tool
  • Excellent written and spoken english proficiency

Nice to have  (Experience with any of the following is a plus but not required)

  • Fluent in Mandarin and English, both written and verbal.
  • Proven team leadership and communication skills.
  • Strong mechanical aptitude with problem-solving expertise.
  • Proficiency with all common manufacturing processes (CNC, die-casting, injection molding….).
  • Familiarity with standards for consumer products and certification practices.

Preferred Qualifications

  • Direct experience with PLM tools 
  • PDM experience
  • ECR/ECO processes
  • Phase gate systems
  • Direct manufacturing experience
  • 3D design experience (Onshape, Solidworks or other)
  • AQL and other statistical control standards

A day in the life:

  • Review and import bill of materials (BOM) data, validating that all required metadata fields are entered and that the BOM structure follows assembly guidelines for both hard goods and soft goods.  
    • Includes previously released production SKUs as well as products at the EVT design phase and beyond
  • Administer PTC Arena PLM tool 
    • Add new users and assign permissions based on their job function
    • Update metadata fields and map with Onshape CAD where required
    • Add new metadata fields and categories as needed
    • Update change management forms as needed
  • Create and update wiki for instructions on how to use PLM tool, as well as processes that govern its behavior
  • Review ECO’s submitted by PM team for completeness and facilitate approvals 
  • Import and associate design files (3D/2D CAD, data sheets, test reports) to items in PLM for BOM completeness
  • Troubleshoot user issues with day-to-day tasks in PLM, and escalate issues to PTC support when necessary
  • Support future integrations with other IT tools at Peak Design (Netsuite, PIM, QMS)

 

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