Sr. Demo Engineer

Team Description

As our Senior Demo Engineer, you’ll sit at the intersection of Product, Engineering and Sales. You won’t just be writing code—you’ll be building polished, production-quality demo applications alongside the Pendo features that shape how prospects perceive our product. The demos you build will directly influence multi-million dollar sales decisions and be a critical lever in our go-to-market execution.

You’ll work autonomously, creatively, and collaboratively to showcase what’s possible with our platform—often before our product even does it natively.

What you'll get:

• The chance to shape the buying experience for some of the world's most innovative companies
• A high-impact role where your work directly accelerates revenue
• Room to innovate—this isn’t a “cookie cutter” role
• A collaborative, fast-paced culture where autonomy is celebrated

Role Responsibilities 

• Design & Build Demo Applications
  Develop and maintain high-quality, scalable web and mobile demo apps that highlight our platform’s power and flexibility.
• Own the Demo Lifecycle
  From idea to execution to maintenance—you’ll be a key component behind our demo strategy, owning everything from code to product implementation to the overall experience.
• Collaborate Cross-Functionally
  Partner closely with Sales Engineers, Sales, Product Managers, and Product Marketing to understand use cases and align on demo narratives when we lead up to new product launches or expand into new regions.
• Bring the Customer Journey to Life
  Build tailored, interactive flows that mirror real-world customer problems and use cases.
• Enable Sales at Scale
  Develop reusable templates, version-controlled assets, and self-service tooling to help sales scale without losing polish.
• Drive Feedback Loops
  Relay demo build insights back to Product and Engineering to influence roadmap and UX improvements.

Minimum Qualifications 

• Customer-Facing Experience:
  2+ years in a Solutions Engineer, Customer Success, or related role at a B2B SaaS company, ideally building or maintaining demo assets.
• Full-Stack Development Skills:
  Strong skills in JavaScript, HTML, CSS, with experience in front-end frameworks (e.g., React, Vue, Angular) and back-end environments (Node.js or similar). Experience with AI dev tools like Cursor or Loveable. Familiarity with cloud platforms like GCP, GitHub, and Vercel.
• Demo-Driven Mindset:
  You think like a storyteller. You know how to guide an audience through a journey that connects features to business value.
• Strong Sense of Ownership:
  You thrive in ambiguity, set your own deadlines, and take pride in shipping polish.
• Eye for Detail:
  You can build pixel-perfect UI and know how to hide complexity behind a seamless experience. You can juggle multiple projects in parallel and deliver outstanding results.
• Process Builder:
  You’ve implemented scalable processes for version control, reusable demo modules, and platform-wide consistency.
• Creative Technologist:
  You like prototyping, testing tools, experimenting with AI integrations, and hacking together compelling solutions.

Preferred Qualifications 

• Prior experience as a software developer or successful completion of a coding bootcamp
• Experience with demo platforms like Reprise, Storylane, or Walnut
• Prior experience with A/B testing, feature flags, or CI/CD pipelines
• Interest in product-led growth and user-centric storytelling

Pendo Description:

Pendo was founded in 2013 by former product managers, who combined their heads and hearts to build something they wanted but never had as product managers -- a simple way to understand and attack what truly drives product success.  Our mission is to improve society's experience with software.

Come join one of the fastest-growing startups, supported by best-in-class institutions like Battery Ventures, Salesforce Ventures, Spark Capital and Meritech. You will gain experience in a diverse and exciting set of technologies and clients and have a real impact on Pendo's future. Our culture is passionate, dynamic, and fun.

EEOC

We are an equal opportunity employer and believe having diverse teams where everyone brings their whole self to Pendo is key to our success. We welcome all people of different backgrounds, experiences, abilities and perspectives.

Accessibility

Pendo is committed to working with, and providing access and reasonable accommodation to, applicants with mental and/or physical disabilities. If you think you may require an accommodation for any part of the recruitment process, please send a request to: accommodation@pendo.io. All requests for accommodations are treated discreetly and confidentially, as practical and permitted by law.

Compensation

Our salary ranges are based on paying competitively for our size and industry, and are one part of many compensation, benefits and other reward opportunities we provide.

The expected salary range for this role to be performed in Raleigh, NC is $85,700 - $107,100.

Individual pay rate decisions, including offers made within and over the expected salary range, are based on a number of factors, including qualifications for the role, experience level, skillset, and balancing internal equity relative to peers at the company.

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