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QA Engineer

Philadelphia, Pennsylvania, United States

PENN Entertainment, Inc. is North America’s leading provider of integrated entertainment, sports content, and casino gaming experiences. From casinos and racetracks to online gaming, sports betting and entertainment content, we deliver the experiences people want, how and where they want them.

We’re always on the lookout for those who are passionate about creating and delivering cutting-edge online gaming and sports media products. Whether it’s through ESPN BET, Hollywood Casino, theScore Bet Sportsbook & Casino, or theScore media app, we’re excited to push the boundaries of what’s possible. These state-of-the-art platforms are powered by proprietary in-house technology, a key component of PENN’s omnichannel gaming and entertainment strategy.

When you join PENN Entertainment’s digital team, you’ll not only work on these cutting-edge platforms through theScore and PENN Interactive, but you’ll also be part of a company that truly cares about your career growth. We’re committed to supporting you as you expand your skills and explore new opportunities.

With locations throughout North America, you can build a future at PENN Entertainment wherever you are. If you want to challenge conventions in gaming, media and entertainment, we want to talk to you.

About the Role & Team 

As part of the Quality Engineering team, you will be responsible for delivering quality software solutions to millions of sports fans on a variety of platforms.  You will also be advocating for quality throughout the SDLC by ensuring processes and best practices are being followed, and you will be working with stakeholders who value your input.  The team consists of a diverse group of talented QA Analysts, QA Engineers, and QA Automation Engineers, who use modern testing tools, technologies, and techniques. We also strive to provide an environment that allows for personal and professional growth. 

About the Work 

  • As a key member of our Quality Engineering team, you will: 
  • Learn and collaborate alongside other teams to build a strong understanding of our platform and key user actions to be executed/validated (programmatically, or manually where applicable) 
  • Use predefined requirements and your understanding of our services to know what test cases are required when a new feature addition is made. Building upon your experience with our key user actions. 
  • Provide cross-platform testing (e.g., Android, iOS, and Web) of our sports media and betting apps to assess product readiness for production releases. 
  • Develop test cases in TestRail based off requirements provided by PMs in Jira, execute test cases and test plans using TestRail to ensure features are delivered with high quality standards. 
  • Perform functional, integration, regression, and smoke tests on a variety of environments e.g. Staging, UAT, Production. 
  • Collaborate with cross-functional teams, including developers, product managers and designers to ensure best practices and standards are followed when it comes to QA. 
  • Participate in bug triaging, priority assessment, and coverage tracking of reported bugs into Jira. 
  • Actively participate in Scrum ceremonies e.g. daily stand-ups, retrospectives, lesson learned meetings. 
  • Work with the Test Automation team to review, provide, and prioritize test cases to be automated, and help analyze automation results. 
  • Other duties as required.

About You 

  • A degree in Computer Science, Engineering, or equivalent knowledge and/or experience. 
  • Have an aptitude for coding or scripting to better optimize usage of working hours, where applicable. 
  • Curious to do things differently if it results in a high quality and consistent outcome. 
  • Comfortable raising concerns about findings at any leadership level to maintain quality assurance. 
  • Strong familiarity with functional and regression testing on native Android and iOS platforms. 
  • Working experience using defect tracking systems (JIRA). 
  • Experience making REST API calls or GraphQL queries/mutations to test backend functionality using a tool like POSTMan. 
  • Experience working with Web/HTTP Proxy tools such as Charles Proxy. 
  • Experience testing event driven architectures, with general knowledge of queues. 
  • Experience providing estimates for testing effort on low and risky features. 
  • Excellent communication skills, you’re able to write detailed bug reports, and can explain technical problems with ease. 
  • You have a good sense of urgency, great attention to detail, and a passion for shipping high quality software. 
  • Excellent analytical, debugging and problem-solving skills. 
  • Highly self-motivated and adaptable to learning and understanding new technologies. 
  • Having insight into Sports, iCasino or Sports Betting domain is a big plus. 

What We Offer 

  • Competitive compensation and benefits package. 
  • Fun work environment. 
  • Education and conference reimbursements. 
  • Opportunities for career progression and mentoring others. 

#LI-REMOTE #LI-HYBRID

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Recently being recognized as a top workplace in the United States, we believe people work their best when they can be themselves. We are looking for hungry, innovative thinkers to help us challenge the status quo of the gaming industry.  Diversity, equity, and inclusion are vital to all of our processes, programs, and structures. Your story, who you are, and your experience matter here.

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