Senior Manager, Donor Engagement & Stewardship
ABOUT PER SCHOLAS:
For 30 years, Per Scholas has been on a mission to drive mobility and opportunity in the ever-advancing technology landscape by unlocking the untapped potential of individuals, uplifting communities, and meeting the needs of employers through rigorous tech training. By teaming up with dynamic employer partners, ranging from Fortune 500 companies to innovative startups, we're forging inclusive tech talent pipelines, fulfilling an ever-increasing need for skilled talent. With national remote training and campuses in 20+ cities and counting, Per Scholas offers no-cost training programs in the most sought-after tech skills, spanning Cloud, Cybersecurity, Data Engineering, IT Support, Software Engineering, and more. To date, 30,000+ individuals have been trained through Per Scholas, propelling their professional trajectories into high-growth tech careers with salaries three times higher than their pre-training earnings. Learn more by visiting PerScholas.org and follow us on LinkedIn, X, Facebook, Instagram, and YouTube.
PerScholas hires within the following states: AZ, CA, CO, FL, GA, IL, IN, KS, MD, MA, MI, MO, NC, NJ, NY, OH, PA, TX, WA
POSITION TITLE: Senior Manager, Donor Engagement & Stewardship
OFFICE: Remote
REPORTS TO: Director of Individual Giving
WHO WE ARE LOOKING FOR
The Senior Manager, Donor Engagement & Stewardship is a proactive, creative leader who designs, implements, and continually enhances donor engagement and stewardship at Per Scholas. This position is a new role focused on elevating donors’ experience across our first-ever centralized donor engagement and stewardship program. The Senior Manager will begin by operationalizing new giving circles designed to improve donor retention, deepen engagement, and uncover growth opportunities. Then, through collaborative program development and intensive project management, the Manager will continually enhance, systematize, and streamline donor cultivation, stewardship, and donor relations across our organization.
WHAT YOU’LL DO
- Craft the national donor engagement & stewardship plan for all donor types and levels, with a focus on efficient and effective implementation of giving circles,
- Source and/or create stewardship assets and engagement opportunities through collaboration with business partners across the organization, including: national development team members; the national program, marketing & communications, training, and alumni teams; revenue operations; and local campuses.
- Drive seamless, consistent, and timely delivery of centralized touchpoints and experiences, developing processes and standard operating procedures that align business partners and ensure quality.
- Provide resources, training, and accountability that enable frontline fundraisers and local campuses to contribute personalized and/or localized engagement to the donor experience.
- Oversee giving circle membership data in Salesforce, ensuring continual improvement in data accuracy and completeness.
- Attend program and fundraising activities as needed (travel and occasional evenings will be required).
WHAT YOU’LL BRING TO US:
Professional Requirements
- A minimum of 4 years of sophisticated major gifts program experience, with a proven track record of effective donor engagement and stewardship
- Experience creating/enhancing centralized donor relations and/or stewardship preferred
- Strong project management skills/cross-collaboration
- Experience using data to assess engagement strategies and recommend improvements
- Self-motivated and strategic thinker with a strong track record of driving results both independently and as a collaborative member of a high-performing team.
- Superior written and communication skills, with experience in donor communications preferred
- Ability to garner trust and confidence of leaders and colleagues at all levels
- Knowledge of philanthropy landscape and trends
- Experience with CRMs required, with Salesforce experience preferred
- Experience with marketing and design platforms (such as HubSpot and Canva) preferred
- Experience with Microsoft Office and Google Apps for Business (Docs, Drive, Gmail, Calendar, Chat, etc.)
- Ability to travel up to 20%, and work occasional evening and weekend hours, as needed
Personal Characteristics
- You thrive in a creative, inventive, fast-paced environment with people who are passionate about their work and mission.
- You are excited to build something new and iterate based on feedback, data, and changing organizational needs.
- You are excited by the opportunity to create a donor engagement and stewardship program from the ground up.
- You are highly organized and enjoy translating daily tasks into efficient systems.
- You are comfortable working independently and taking initiative as an individual contributor to drive fundraising success.
- You are data-driven, results-oriented and a forward-looking catalyst for social change.
- You have excellent communication and storytelling skills
- You are detail oriented, with exceptional organizational and time management skills.
- You are interested in workforce development, technology, diversity, organizational growth, and scaling impact.
- You stand behind our mission, believing that individuals from any community should have access to thriving career pathways.
For this role specifically, the salary range is between $80,000/year and $90,000/year, where the difference in salary is typically determined by several factors, including geography in which the selected candidate resides, and alignment with qualifications and experience.
QUESTIONS?
If you have any questions about this role, please feel free to email our Talent team at jobs@perscholas.org. We look forward to viewing your application!
Equal Employment Opportunity
We're proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity or national origin.
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