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Pickleball Program Director

Jacksonville, FL

POSITION SUMMARY:

The Program Director will be responsible for the development, management, and promotion of pickleball programs; the organizing and scheduling of all programming including clinics, leagues, camps, open play, and tournaments. This position reports directly to the General Manager at the Jacksonville, FL location.  

TASKS AND RESPONSIBILITIES:

  • Organize, schedule, administer and promote leagues, round robins, drop-in/open-play, ladders, social events, tournaments, lessons and all other pickleball programming.
  • Responsible for all club and pickleball activity programming, including developing and promoting pickleball programs for all age groups.
  • Organize, schedule, and manage daily operation of 5-6 leagues/quarter or more.
  • Manage and monitor court schedules to maximize usage.
  • Promote club memberships to all potential prospects.
  • Responsible for the supervision of the pickleball teaching professionals and coaches including scheduling pickleball clinics and private lessons.
  • Initiate and execute the selection, hiring, coaching, mentoring, and educating of all pickleball personnel in a manner that reinforces the club’s values and philosophies and ensures the operation of the departments meet company standards.
  • Post regularly to the Jacksonville PickleRage social media accounts, including updates to programming or events, livestreaming championship matches, and other imagery/posts highlighting play at the facility.
  • Ability to regularly work during operational hours including evenings, weekends, and select holidays.
  • Must ensure on-call availability to respond to issues related to pickleball programs.
  • Ensure that the environment is safe for all those who use the facility.
  • Adhere to all the various companies, club and department written mandatory standards of operations, policies and procedures, manuals, memos, oral instructions, etc., all of which go to make up the essential functions of the job.
  • Be an integral part of the management team.
  • Conduct quarterly meetings with teaching professionals/coaches and club staff.
  • Implement and stay current with new teaching techniques and receive certifications.
  • Perform other duties as assigned.

KNOWLEDGE, SKILLS AND REQUIREMENTS:

  • 4-year college degree preferred.
  • Experience in a position such as Pro, Head Pro, Manager, or have served in an Assistant Director or Director position for pickleball, tennis, or other racquet sports or equivalent position
  • Teaching certifications from PPR or equivalent is a plus
  • Excellent communication skills including oral, written, and listening
  • Ability to motivate, organize and lead others
  • Court Reserve knowledge and experience a plus
  • Experience creating, organizing, and executing leagues, tournaments, and sport related programming
  • Outgoing personality and the ability to create and maintain a positive environment through interaction and communication with members, guests, and staff
  • Proficiency in posting on social media platforms including Facebook and Instagram
  • Ability to work extended hours, weekends, and holidays pursuant with industry demands

WORK ENVIRONMENT:

Onsite at our PickleRage facility in Jacksonville, FL. Involves performing in a professional, sports-centric environment that includes court play, retain and member services.

PHYSICAL REQUIREMENTS:

Ability to sit and stand for prolonged periods of time. Ability to perform light maintenance work which may require climbing, stooping, squatting, kneeling, reaching above the head and reaching forward. Occasionally climbs ladders. Frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 100 pounds.

POSITIONS SUPERVISED:

None.

EEO Statement:

PickleRage is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, genetic information, or any other characteristic protected by federal, state or local laws. PickleRage is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, discipline, termination, layoff, recall, transfer, leaves of absence, compensation, and training. To request reasonable accommodation, contact Human Resources at HR@picklerage.com.

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