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Senior Brand Designer

United States

About us

At Pomelo Care, we are redefining the healthcare journey for women and children. As the leading virtual medical practice in our field, we provide a continuous circle of support—from the first steps of family building and the complexities of pregnancy to the nuances of postpartum, pediatric, and midlife care. We aren't just a clinic; we are a multidisciplinary engine of clinicians, engineers, and problem-solvers dedicated to closing the gaps in traditional care. By leveraging a high-touch, technology-driven platform, we identify risks early and deliver deeply personalized, 24/7 virtual care. We are here to prove that better data and patient-centered care lead to better outcomes, raising the standard of care for families nationwide.

About The Role: 

Pomelo Care is seeking a Senior Brand Designer for our in-house creative team. You will design creative, compelling, and effective visual communications to elevate brand storytelling that builds brand equity and powers creative campaigns across owned and paid channels.

A great candidate will champion collaboration and communication and be an advocate for innovative creative execution, strategy, and iteration. You will provide creative solutions and subject matter expertise informed by strategic and cultural insights, brand positioning, business goals, and an up-to-date knowledge of the competitive landscape. You are comfortable in a fast-paced environment and with frequent context-switching: going from design concepting and execution to representing the Creative Team in cross-functional meetings. You are an advocate for groundbreaking creative and design.

This is a unique opportunity to work across and support many functions within Pomelo Care and help build impactful strategies and frameworks that drive our business.

What You'll Do: 

  • Concept and execute design solutions that communicate topics strategically, intuitively, and creatively across evergreen Marketing and campaign initiatives. 
  • Collaborate with copywriters and designers to execute design work that delivers on the brief while maintaining quality and consistency at scale.
  • See projects through the entire design process; from creative concept to iterations of mockups, visual guideline creation, rounds of production and vendor feedback, finished creative assets and final production files.
  • Works collaboratively with Brand and Marketing team members to execute creative solutions within the allocated time and budget.
  • Partner with and present to key stakeholders cross functionally (including Product, Marketing, and Growth), as well as within our Brand team to deliver creative solutions that consistently innovate, delight customers, and exceed business objectives.
  • Contribute to the evolution of our brand by exploring unique ideas, production processes, approaches, methods, and solutions.
  • Ensure thoughtful visual consistency and quality across multiple areas of work by resolving ambiguity, sharing progress, providing critique, and collaborating effectively in a fast-paced environment.
  • Stay abreast of industry trends and cultural moments that fuel creative brand expression.

Who You Are:

  • 6+ years of experience in related design roles at agencies, studios, or in-house.
  • A portfolio that shows strong conceptual and technical design skills applied across a range of deliverables, including technical 2D animation expertise.
  • Fluent with the Adobe Creative Suite & Figma.
  • Fluent in After Effects and other applicable motion software.
  • Experienced in creating compelling visuals across various brand touchpoints including digital experiences, performance marketing channels, social media content, out of home, and more that elevates and evolves brand aesthetics.
  • Experienced in core design fundamentals including typography, composition, color theory, and brand guidelines with great attention to detail and consistency.
  • Experienced providing creative partnership to illustration and motion graphics production vendors pre-post production.
  • Proactivity, clear communicator, and problem solver that can anticipate questions, independently assess solutions, and think critically and creatively.
  • Supremely organized and exercise stellar time-management skills.
  • Confident and collaborative creator that inspires others to come together on a common goal.
  • Demonstrates exceptional initiative, attention to detail, and follow-through executed at a high level of craftsmanship.
  • Ability to thrive in a multifaceted, feedback-forward creative environment where tasks, priorities, and projects change rapidly.

Why you should join our team

By joining Pomelo, you will get in on the ground floor of a fast-moving, well-funded, and mission-driven startup that always puts the patient first. You will learn, grow and be challenged, and have fun with your team while doing it.

We strive to create an environment where employees from all backgrounds are respected. We also offer:

  • Competitive healthcare benefits
  • Generous equity compensation
  • Unlimited vacation
  • Membership in the First Round Network (a curated and confidential community with events, guides, thousands of Q&A questions, and opportunities for 1-1 mentorship)

At Pomelo, we are committed to hiring the best team to improve outcomes for all mothers and babies, regardless of their background. We need diverse perspectives to reflect the diversity of problems we face and the population we serve. We look to hire people from a variety of backgrounds, including but not limited to race, age, sexual orientation, gender identity and expression, national origin, religion, disability, and veteran status.

Compensation

Our salary ranges are based on paying competitively for our company’s size and industry, and are one part of the total compensation package that also includes equity, benefits, and other opportunities at Pomelo Care. In accordance with New York City, Colorado, California, and other applicable laws, Pomelo Care is required to provide a reasonable estimate of the compensation range for this role. Individual pay decisions are ultimately based on a number of factors, including qualifications for the role, experience level, skillset, geography, and balancing internal equity. Given that this role is open to candidates of different skill levels, determining a salary range is challenging. A reasonable estimate of the current salary range is $145,000 to $155,000 plus an annual bonus. We believe that your personal needs and preferences should be taken into consideration, so we allow some choice between equity and cash.

Potential Fraud Warning


Please be cautious of potential recruitment fraud. With the increase of remote work and digital hiring, phishing and job scams are on the rise with malicious actors impersonating real employees and sending fake job offers in an effort to collect personal or financial information.

Pomelo Care will never ask you to pay a fee or download software as part of the interview process with our company. Pomelo Care will also never ask for your personal banking or other financial information until after you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All official communication with Pomelo Care People Operations team will come from domain email addresses ending in @pomelocare.com.

If you receive a message that seems suspicious, we encourage you to pause communication and contact us directly at careers@pomelocare.com  to confirm its legitimacy. For your safety, we also recommend applying only through our official Careers page. If you believe you have been the victim of a scam or identity theft, please contact your local law enforcement agency or another trusted authority for guidance.

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