Senior Enablement Coordinator & Content Developer

Job Summary 

 

As an Senior Enablement Coordinator & Content Developer, you will play a critical role in delivering field enablement solutions for sellers globally. Reporting to the VP Sales Operations, with dotted line day to day reporting with the EMEA based Senior Sales Enablement Consultant, you will be responsible for the administration, scheduling, content development, and reporting of learning and enablement programs for all sales org initiative globally. You will be the lead admin from the sales enablement teams within our Docebo Learning Management System (LMS) and other enablement platforms including HighSpot and Ascendar.

This role requires strong instructional design and content creation skills, including proficiency in Articulate Rise (or similar e-learning tools), video creation (Clipchamp, Camtasia), Canva, and the development of field enablement guides such as infographics, one-sheet field guides, and checklists. Additionally, you will provide ongoing support for sales enablement activities and the execution of the sales enablement plan.

 

Key Responsibilities 

• Drive all programming responsibilities assigned within the Sales enablement plan including content curation and management, internal delivery, stakeholder management, schedule maintenance, communications and field certification
• Design, development and delivery of interactive, high-quality eLearning and on-the-job collateral that meets the learning needs of sellers and aligns to the project goals
• Manage all coordination relating to seller onboarding programs (AE, BDR and SE) and core sales enablement programming i.e. skills development workshops etc.
• Calendar management
• Invitation and comms
• Prework assignment
• Tracking uptake
• SME presenters and facilitators
• Manage all enrolments and assignment creation within the SolidRoad AI seller enablement platform
• System admin and management of all enrollments, users, completion tracking and content management within HighSpot, Docebo, Ascender and any other tools / projects as needed
• Develop best-in-class enablement resources for on-the-job learning in keeping with best practices and team standards, including micro-videos, one pagers and field guides, info graphics and ‘how-to’ guides
• Work closely with Senior Sales Enablement Consultant and Sales Operations team to delivery monthly and quarterly evaluation and activity reports
• Partner with and support other team members as needed
• Collaborate with internal stakeholders to promote a culture of continuous learning and professional growth.
• Stay updated on industry trends and best practices

 

 

Technical Skills / Competencies 

• Experience designing and delivering employee learning programs, preferably within a sales enablement environment
• Experience and proficiency for eLearning authoring and management tools including Articulate Storyline, Articulate Rise, Clipchamp, Camtasia, Canva, SolidRoad and Docebo LMS
• Demonstrated ability to upskill quickly and adopt usage of new AI powered tools for learning deployment and operational efficiency
• Demonstrated ability to build effective relationships and collaborate with key stakeholders at all levels of the organization
• Knowledge of instructional design methodologies, adult learning principles, and training evaluation techniques
• Outstanding communication and interpersonal skills
• Train the Trainer certified desirable
• eLearning authoring tool qualification desired
• Bachelor's degree in a related field is desirable but not essential

Education & Experience 

• Minimum of 4 years of proven experience as an enablement / L&D coordinator and/or learning content design and development, preferably within a fast-paced SaaS company