People Operations

Who Are We?

Postman is the world’s leading API platform, used by more than 45 million+ developers and 500,000 organizations, including 98% of the Fortune 500. Postman is helping developers and professionals across the globe build the API-first world by simplifying each step of the API lifecycle and streamlining collaboration—enabling users to create better APIs, faster.

The company is headquartered in San Francisco and has offices in Boston, New York, Austin, Tokyo, London, and Bangalore - where Postman was founded. Postman is privately held, with funding from Battery Ventures, BOND, Coatue, CRV, Insight Partners, and Nexus Venture Partners. Learn more at postman.com or connect with Postman on X via @getpostman.

P.S: We highly recommend reading The "API-First World" graphic novel to understand the bigger picture and our vision at Postman.

The Opportunity 

The purpose of this role is to deliver an employee experience that continually raises the bar. You will also partner seamlessly across functional lines with our Recruiting, Legal, Finance, and IT teams to spot & solve issues and build out processes and policies that scale.

What You’ll Do

• Run the day-to-day HR operations function in the EMEA  (including HR systems, immigration, global mobility, and policies) and help scale existing processes for growth and innovation based on business needs
• Manage compliance of UKVI programme and other statutory reporting requirements.
• Maintain our HRIS system (Workday) and keep other HR tools and systems up-to-date, ensuring a high level of data integrity. Participate in system updates and enhancement projects.
• Oversee the Benefits Programs across EMEA countries.
• Maintain relationships with third party pay and benefits brokers
• General Business Reporting (e.g., New Hires, Terminations, etc.)
• Document Management / Retrieval
• Respond to Compliance and Legal Inquiries
• Foster strong cross-functional relationships with Payroll, Talent Acquisition and other stakeholders to drive efficiencies and simplify workflows
• Partner with Finance/Accounting to manage payroll cycles and other employee compensation
• Function as a subject matter expert and People Operations representative for most employee inquiries
• Ensure that we are positioned to scale quickly and efficiently to meet the needs of the business.
• As a member of the People team, uphold and promote Postman’s values; handle sensitive employee relations issues as needed; and support employee engagement initiatives

About you

• A minimum of 5 years of general people operations experience or HR generalist experience
• Excellent organizational and project management skills and the ability to execute on large volumes of work.
• An HRIS and systems guru (Rippling, Workday, DEEL, Zendesk, Greenhouse, or similar systems) with a strong focus on tech based HR solutions and AI platforms.
• Process-driven problem solver, content with ambiguity and being in the weeds
• Empathy and emotional intelligence to build alignment and strong relationships with employees and internal and external stakeholders
• High integrity and maturity to handle confidential information and sensitive situations in a way that builds trust
• Experience of working in the EMEA region

Nice to have

• Experience scaling HR operations at a small to mid-sized start-up in a growth stage (you have startup hustle and can also think around corners to the next stage of growth)
• One or more European languages (German, French, Spanish preferred)
• Experience working for a US based Company

What Else?

In addition to Postman's pay-on-performance philosophy, and a flexible schedule working with a fun, collaborative team, Postman offers a comprehensive set of benefits, including full medical coverage, flexible PTO, wellness reimbursement, and a monthly lunch stipend. Along with that, our wellness programs will help you stay in the best of your physical and mental health. Our frequent and fascinating team-building events will keep you connected, while our donation-matching program can support the causes you care about. We’re building a long-term company with an inclusive culture where everyone can be the best version of themselves. 

At Postman we value in person collaboration. We are in office 5 days a week for all roles based out of our hubs in San Francisco Bay Area, Boston, Austin, New York City, Tokyo and London. For roles based in Bangalore, employees currently work in the office three days a week and will transition to five days per week by the end of the year. We were thoughtful in our approach which is based on collaboration and grounded in feedback from our workforce, leadership team, and peers. The benefits of our in office model will be shared knowledge, brainstorming sessions, communication, and building trust in-person that cannot be replicated via zoom.

Our Values

At Postman, we create with the same curiosity that we see in our users. We value transparency and honest communication about not only successes, but also failures. In our work, we focus on specific goals that add up to a larger vision. Our inclusive work culture ensures that everyone is valued equally as important pieces of our final product. We are dedicated to delivering the best products we can.

Equal opportunity

Postman is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. Postman does not accept unsolicited headhunter and agency resumes. Postman will not pay fees to any third-party agency or company that does not have a signed agreement with Postman.