SDR Operations Leader

Chicago, Illinois; Raleigh, North Carolina; Santa Clara, California

We’re in an unbelievably exciting area of tech and are fundamentally reshaping the data storage industry. Here, you lead with innovative thinking, grow along with us, and join the smartest team in the industry.

This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us.

THE ROLE

In this high‑impact role, you will lead SDR (Sales Development Representatives) Operations, you’ll serve as the “right hand” for global sales development and inbound marketing leadership. As the SDR Operations leader, you will work with Marketing, Sales Development, Sales Ops, and the lines of business to define GTM processes and roles and responsibilities, and then lead the automation of sales processes—from converting manual SDR tasks into AI‑driven workflows to building scalable systems. Your work will drive pipeline growth, optimize B2B sales development processes, and amplify Everpure’s innovative GTM strategy across the market.

WHAT YOU'LL DO

  • Voice of the SDR team
    • Act as the main point of contact for SDR leadership for regular operational support - planning, reporting, insights, technology strategy
    • Define business requirements and advocate for process and technology changes across the business to increase impact of SDR team
    • Manage expectations of SDR leaders and Inbound Marketing leaders by scoping solutions to address business needs, tracking change initiatives, sharing updates on progress, and validating successful results.
  • Sales Operations & Analytics:
    • Develop and present semi-annual  “State of the Business”, including an analysis of current strengths and weaknesses and action plans to address
    • Serve as the “go‑to” person for performance, systems, insights, and processes for global, theater and regional directors on the SDR and Inbound Marketing teams worldwide.
    • Collaborate with Marketing and Sales Development to develop automated dashboard requirements, build dashboard prototypes, maintain SDR reports and dashboards, and deliver other data analysis tools to monitor performance and identify areas for improvement.
    • Collaborate with global sales leadership to define key performance indicators (KPIs), track progress, and recommend process enhancements.
    • Build and share insights into performance - best practices and root cause issues
  • SDR Process Transformation & Automation:
    • Support the SDR by identifying opportunities for process improvement and automation to drive pipeline and bookings growth.
    • Design and implement AI-powered SDR enablement processes with Inbound Marketing and SDR leaders to automate key tasks—such as prospect sourcing, email outreach, and CRM logging—while optimizing engagement within the Buying Groups model to ensure SDRs effectively connect with multiple stakeholders to help accelerate deal progression and conversion.
    • Provide business requirements, project guidance, and testing to optimize the use of insights and technology to create seamless and scalable workflows.
    • Align with Sales Enablement on regular and special training required for SDRs to maximize their impact and efficiency.
  • Pipeline Generation & Sales Optimization:
    • Use AI, automation, and account-based GTM strategies to equip SDRs with the tools and insights needed to generate high-quality pipeline opportunities for both direct sales and channel partners.
    • Analyze large data sets to uncover trends, measure conversion rates, and optimize the buyer journey and seller experience from initial engagement to pipeline creation.
    • Provide actionable recommendations based on data insights to improve SDR performance, outreach effectiveness, and lead qualification processes.
  • Cross‑Functional Collaboration:
    • Work closely with SDR, Marketing, Marketing Operations and Sales Operations teams to ensure data-driven insights directly support and enhance GTM strategies.
    • Serve as a trusted strategic advisor to senior leadership, translating analytics into actionable business decisions that improve overall pipeline efficiency and SDR effectiveness.
    • Foster collaboration across departments to align sales development efforts with broader company objectives, ensuring a cohesive and effective GTM approach.
  • We are primarily an in-office environment and therefore, you will be expected to work from the Santa Clara, Chicago or Raleigh office in compliance with Everpure’s policies, unless you are on PTO, or work travel, or other approved leave.

WHAT YOU BRING

  • 8+ years of progressive experience in sales operations, business analytics, revenue operations, or related roles.
  • Bachelor’s or Master’s degree in business, or a related field.
  • Demonstrated success in scaling GTM strategies through technology, automation, and data analysis.
  • Strong familiarity with CRM systems (Salesforce preferred), sales automation tools, and AI‑powered platforms.
  • Expert-level skills in Excel and other data analysis tools, with a proven ability to transform complex data into strategic initiatives.
  • A balanced blend of technical acumen, business savvy, and a growth mindset.
  • Excellent analytical, problem‑solving, and communication skills.
  • Proven ability to work both independently and collaboratively in cross‑functional teams.
  • A passion for discovering and applying best practices and industry thought leadership to drive transformation

#LI-ONSITE

 

Salary ranges are determined based on role, level and location. For positions open to candidates in multiple geographical locations, the base salary range is reflective of the labor market across the applicable locations. 

This role may be eligible for incentive pay and/or equity. 

There is no application deadline and we accept applications on an ongoing basis until the job is filled.

The annual base salary range is:

$129,000 - $246,000 USD

WHAT YOU CAN EXPECT FROM US:

  • Innovation: We celebrate those who think critically, like a challenge, and aspire to be trailblazers.
  • Growth: We give you the space and support to grow along with us and to contribute to something meaningful. We have been named Fortune's Best Workplaces in Technology™, Fortune's Best Workplaces in the Bay Area™, and certified as a Great Place to Work®!
  • Team: We build each other up and set aside ego for the greater good.

And because we understand the value of bringing your full and best self to work, we offer a variety of perks to manage a healthy balance, including flexible time off, wellness resources, and company-sponsored team events. Check out purebenefits.com for more information.

ACCOMMODATIONS AND ACCESSIBILITY:

Candidates with disabilities may request accommodations for all aspects of our hiring process. For more on this, contact us at TA-Ops@purestorage.com if you’re invited to an interview.

OUR COMMITMENT TO A STRONG AND INCLUSIVE TEAM:

We’re forging a future where everyone finds their rightful place and where every voice matters. Where uniqueness isn’t just accepted but embraced. That’s why we are committed to fostering the growth and development of every person, cultivating a sense of community through our Employee Resource Groups and advocating for inclusive leadership.

Everpure is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or any other characteristic legally protected by the laws of the jurisdiction in which you are being considered for hire.

Join us and bring your best.

Bring your bold.

Pure and simple.

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