Operations Generalist

Pzena Investment Management, LLC is a registered investment adviser and broker-dealer managing approximately $70 billion in global equity assets. We provide equity investment management services for institutional investors, leading corporate, public and individual clients on a world-wide basis by way of separate accounts, sub-advised mutual funds, and other commingled vehicles since our firm founding in 1995. 

Our team of approximately 160 employees is mostly based in our headquarters in Manhattan and we have additional offices in London, Dublin and Melbourne. We are a growing company, in the size of our team, our locations, and our assets under management. We seek partners, not just employees, at every level in the firm and are looking for an exceptional new team member to grow with us. At Pzena, we invest in your career and have a strong track record of internal mobility.

As an Operations Generalist, this is a great entry-level opportunity to gain exposure to all aspects of our Operations department. You will work closely with members of the Portfolio Accounting, Portfolio Implementation, Trading, Trade Settlement, Legal, Finance, and Marketing teams and quickly contribute to the firm’s business goals. This position works closely with, and reports directly to, the Manager of Investment Operations.  

Key Function & Responsibilities 

• Maintain accurate books & records through detailed reconciliation of client portfolios so we can properly implement our investment strategy.
• Help retain clients by providing excellent client service through effective client reporting and communication.
• Provide superior administrative support to Operations Management to allow them to effectively focus on strategic business needs.
• Support internal personnel with operational inquiries to achieve company goals of excellence.
• Work as an engaged member of the Operations Department to fulfill the business goals. 

Reconciliation – 50% per month 

• Daily reconciliation of cash and transactions for domestic and multi-currency portfolios using Electra Reconciliation.
• Monthly reconciliation of cash, transactions, holdings and accrued income for domestic and multi-currency portfolios.
• Communicate with custodian banks to resolve discrepancies.
• Post and check client cash flows.
• All reconciliations performed using Gresham Technologies’ automated system. 

Support Operations – 35% per month 

• Schedule appointments and keep track of important meetings to keep managers on time.
• Maintain important operations databases and documents.
• Electronically file documents for the team.
• Compile trade blotters and assist with internal/external audits.
• Ensure accuracy of client contact database.
• Compile daily and weekly reports and take attendance.
• Track progress on department goals for Executive Committee meetings and presentations.
• Book expenses and make travel arrangements.
• Ad hoc projects assisting all areas of Operations.  

Client Correspondence & Reporting – 15% per month 

• Effectively respond to all client inquiries using all internal resources available.
• Maintain focus on client satisfaction during all forms of communication.
• Meet all scheduled and unscheduled reporting requirements.
• Manage reporting inbox and confirm reporting deadlines are met.  

Duties, responsibilities, and activities may change at any time.

Note: We are currently working in a hybrid environment with 4 days in the office and 1 day remote. You will also have an additional 15 days of remote flexibility that can be used at your discretion. 

 
Qualifications: 

• Bachelor’s degree 
• Interest in learning the operations process at an investment manager
• Proficiency with Microsoft Office suite 

Salary Range: $65,000 - $70,000 USD Annually 
The actual base salary may vary depending on factors, including, but not limited to location, work experience, education, training, skill level, and market conditions. At Pzena Investment Management, base salary is just one component of the total compensation, which may include, year-end discretionary bonus and employee benefits. 

At this time, Pzena Investment Management will not sponsor an applicant for employment authorization for this position. 

Working at Pzena

We are committed to the success and wellbeing of our employees. We offer benefits to support the health and wellness of our employees and their families, such as additional health cover, life assurance, income protection, pension, and firm contributions to causes important to our employees through firm Charitable Giving and Charitable Matching programs. Additionally, the firm supports the professional growth of our team by offering a Mentorship Program, Lunch & Learns, and sponsoring workgroups and committees to recommend business improvements. We are proud of our culture and enjoy coming together as a firm; you can look forward to team building activities in local offices and as a global firm including social events, holiday events, monthly birthday parties, Pizza Thursdays, recharging with healthy snacks, and more.

Pzena Investment Management is an affirmative action – equal opportunity employer. We value all forms of diversity and are committed to fostering an equitable and inclusive environment for all. We believe that multiple points of view, from different backgrounds and experiences, contributes positively to our culture and work. We welcome and encourage candidates of all backgrounds and experiences to join our team.

For a reasonable accommodation request, please contact careers@pzena.com. 

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