Global Payroll Manager

ABOUT QUINCE 

Founded in 2018, Quince was built to challenge the idea that nice things have to cost a lot. Our mission is simple: to make really high quality essentials for really low prices, produced fairly and sustainably. We believe everyone deserves exceptional craftsmanship and timeless design without the traditional markups. Quince is a direct-to-consumer (DTC) model that cuts out middlemen and leverages just-in-time manufacturing to minimize waste and maximize value.

Quince is a tech company disrupting the retail industry by putting AI, analytics and automation at the center of everything we do. Our unwavering commitment to excellence and company values guide our teams and actions:

• Customer First: We prioritize customer satisfaction in every decision.

• High Quality: True quality means premium materials and rigorous production standards you can feel good about.

• Essential Design: We focus on timeless, functional essentials instead of chasing trends.

• Always a Better Deal: Innovation and transparency ensure value for both customers and partners.

• Social & Environmental Responsibility: We commit to sustainable materials, ethical production, and fair wages.

Quince partners with world-class manufacturers across the globe and serves millions of customers. With strong investor backing and a focus on sustainable growth, we are a company that is rapidly scaling while maintaining a commitment to quality, simplicity, and radical price transparency.

OUR TEAM AND SUCCESS 

At Quince, you will be part of a high-performing team that is redefining what quality, value, and sustainability mean in modern retail. We are a destination for builders, innovators, and operators to come together and challenge the status quo. Our collective ambition is bold. We are creating an entirely new category and customer experience – one that democratizes luxury and provides high quality products at radically low prices. That mission demands a world-class team committed to excellence. 

If you are motivated by impact, growth, and purpose, you will find a strong sense of belonging at Quince.

THE ROLE

We are seeking a strong, seasoned operator and a highly technical and process-oriented individual to lead global payroll for our rapidly growing workforce of 1,300 employees. Our global team includes both salaried and hourly colleagues across the U.S., Canada, Europe, India, China and Southeast Asia - with more expansion planned. This role will help to ensure accurate, timely, and compliant payroll processing across regions and for every unique worker type. The ideal candidate is a “global generalist” who has successfully implemented and operated payroll programs in all parts of the world. 

This is a critical role that will work with a range of stakeholders across Finance, HR, Legal and more. The Global Payroll Manager will help to execute and improve current operations while building out a more strategic and systematic payroll solution, including identifying and implementing new partners and tooling. 

Responsibilities

• Global Payroll Execution: Design a global strategy and lead end-to-end payroll processing for employees across virtually every region of the world. Evaluate current processes and providers and recommend and implement improved solutions that help the company scale.
• Hourly Workforce & Systems: Own and solve for the complexities of a large hourly/non-exempt population. Drive efficiency within core systems, ensuring data integrity for shift differentials and time-keeping.
• Equity & Secondary Share Sales: Serve as the primary lead for the payroll and tax aspects of equity management (options, RSUs), including the processing of distributions associated with secondary share sales. 
• Process Rigor & Audit: Continuously monitor and audit payroll systems and processes. Identify and implement structural improvements to move from a current model of one-off manual fixes to more strategic, systematic and scalable solutions.
• Compliance & Legislation: Keep up-to-date with global payroll and tax legislation changes, ensuring the company adapts its processes to stay compliant across all jurisdictions and with current EOR arrangements.
• Issue Resolution: Address payroll discrepancies and concerns promptly, working closely with internal teams and external partners to resolve each issue.
• Stakeholder Partnership & Training: Provide ongoing payroll training and support to internal stakeholders. Maintain a highly responsive partnership with HR, Legal, and Strategic Finance.
• Reporting & Metrics: Prepare and present payroll reports to senior leadership, highlighting areas of risk, process improvements, and global compliance status.

Requirements:

• Experience: 10–15 years of dedicated payroll experience, with a strong background in global environments.
• Hourly Expertise: Deep experience managing large-scale hourly/non-exempt workforces (Customer Service, Warehouse) and complex time-keeping requirements.
• Equity/Stock-Based Compensation Experience: Experience with equity programs and the tax consequences associated with secondary sales or tender offers.
• Regional Priority: Deep expertise in US Payroll complemented by experience in international markets (India, China, Europe, Latam).
• Technical Skills: Advanced proficiency in Workday, ADP, or Rippling. Ability to bring "large-company" rigor to a fast-paced, start-up environment.
• Soft Skills: A collaborative, service-oriented mindset with the ability to act as a highly responsive partner to internal stakeholders.

WHY QUINCE?

Joining Quince means being part of a mission-driven team reshaping retail. You will work alongside talented colleagues, tackle meaningful challenges, and contribute to building a more sustainable, accessible future for customers and partners alike.

EQUAL OPPORTUNITY & HIRING INTEGRITY

Quince provides equal employment opportunities to all employees and applications for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran or military status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. 

Quince is committed to providing reasonable accommodations to qualified individuals with disabilities. If you need a reasonable accommodation to complete your application or to perform the essential functions of a role at Quince, please let us know by completing this accommodation form. We review all requests individually and will work with you to determine appropriate accommodations on a case-by-case basis.

Employment is contingent upon successful completion of a background check. Quince will conduct background checks in compliance with applicable federal, state, and local laws.

Security Advisory: Beware of Frauds

At Quince, we're dedicated to recruiting top talent who share our drive for innovation. To safeguard candidates, Quince emphasizes legitimate recruitment practices. Initial communication is primarily via official Quince email addresses and LinkedIn; beware of deviations. Personal data and sensitive information will not be solicited during the application phase. Interviews are conducted via phone, in person, or through the approved platforms Google Meets or Zoom—never via messaging apps or other calling services. Offers are merit-based, communicated verbally, and followed up in writing. If personal information is requested to initiate the hiring process, rest assured it will be through secure and protected means.