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Director, Client Media Solutions

Remote - USA

At Real Chemistry, making the world a healthier place isn’t just an aspiration—it’s our everyday reality. Our drive to transform healthcare is informed by our blend of deep scientific expertise, human-centred creativity, and AI-driven insights, fostering a unique environment where innovation thrives and our people are impact-obsessed. As a global agency, we provide a full suite of services across healthcare communications and marketing to our clients, including top players in the pharmaceutical and biotech industries.

Our #LifeatRealChem culture is rooted in our people—we believe we are best together and are committed to excellence for both our clients and colleagues. Whether you're a seasoned professional or just starting your career, if you share our passion for healthcare and connection, we invite you to explore our opportunities.

Discover your purpose. Embrace innovation. Experience #LifeatRealChem.

Real Chemistry is seeking a Director, Client Media Solutions to join our growing team!

The Director, Client Media Solutions is a strategic leader responsible for developing audience-first media strategies across a portfolio of healthcare clients. This individual partners closely with internal teams and client stakeholders to deliver integrated planning, investment recommendations, and measurement approaches that support business objectives and drive performance.

The Director plays a key role in translating audience insights, market dynamics, and performance data into actionable media plans. They collaborate across Client Experience, Activation, Analytics, Creative, and Strategy teams to ensure alignment and consistency in planning. This role also contributes to strengthening planning processes, supporting team development, and advancing media capabilities across the organization.

This is a hybrid role based in any of our U.S. offices, including New York, Boston, Chicago, Carmel, or Lambertville, or working remotely within the U.S., depending on team and business needs.

 

What You’ll Do

Media Strategy & Planning

  • Lead the development of media strategies and integrated plans across assigned healthcare clients, ensuring alignment to business goals and audience needs
  • Support annual planning, campaign launches, investment allocation, and channel strategy development
  • Translate audience insights, competitive landscape, and performance data into clear planning recommendations
  • Execute audience-first omnichannel strategies across HCP, patient, caregiver, and consumer audiences
  • Identify and recommend emerging media opportunities and innovations that enhance campaign effectiveness

Client Management

  • Serve as a day-to-day strategic partner to client stakeholders, supporting ongoing planning and optimization conversations
  • Present media plans, performance updates, and recommendations with clarity and confidence
  • Build strong client relationships through reliable delivery, proactive communication, and problem solving
  • Partner with account leadership to support organic growth opportunities within existing clients

Planning & Measurement

  • Apply established planning frameworks and best practices across assigned accounts
  • Support budget allocation, KPI development, and channel prioritization to drive results
  • Partner with Analytics to implement measurement plans and translate performance into actionable insights
  • Contribute to a test-and-learn approach that drives continuous optimization

Team Leadership & Collaboration

  • Manage and mentor Managers and Associate Directors, providing guidance on planning execution and career development
  • Provide day-to-day direction and oversight across projects and deliverables
  • Collaborate effectively with cross-functional teams to ensure integrated delivery
  • Contribute to a positive, accountable, and high-performing team environment

Business Support

  • Support new business efforts through plan development, insights gathering, and pitch participation
  • Contribute to internal knowledge sharing, process improvement, and media capability development

This Role May Be a Good Fit If You Are

  • A strategic thinker who balances data with practicality
  • A strong executor who can turn strategy into actionable plans
  • A collaborative partner who builds trust with clients and colleagues
  • Organized and solutions-oriented, with attention to detail
  • Adaptable and comfortable navigating change
  • Motivated by Real Chemistry’s values: Best Together, Impact Obsessed, Excellence Expected, Evolve Always, and Accountability with an “I”

What You’ll Bring

  • Minimum 8 years of media strategy and planning experience, with healthcare, pharma, biotech, or regulated industry experience preferred
  • 2–4 years of team management experience with a track record of developing talent
  • Strong foundation in omnichannel media planning, audience strategy, and integrated communications
  • Understanding of healthcare media landscapes across HCP and consumer audiences
  • Experience developing media plans tied to performance metrics and business outcomes
  • Ability to interpret data and translate insights into actionable recommendations
  • Comfortable presenting to clients and contributing to strategic discussions
  • Working knowledge of media measurement, attribution, and campaign performance analysis
  • Strong collaboration skills with the ability to work across cross-functional teams
  • Ability to manage multiple priorities in a fast-paced environment

 

Pay Range: $100,000 - $145,000

This is the pay range the Company believes it will pay for this position at the time of this posting.  Consistent with applicable law, compensation will be determined based on job-related, non-discriminatory factors including but not limited to work experience, skills, certifications, and geographical location. The Company reserves the right to modify this pay range at any time. 

Real Chemistry is proud to be Great Place to Work® certified; check out what our people shared about our culture and workplace on our Great Places to Work Profile here.

We believe we can do our best when feeling our best, which is why we’ve put together a benefits program designed to give you the support you and your family need at every stage of life. Real Chemistry offers a comprehensive benefit program and perks, tailored to your region. Globally, this includes offices in our key markets with free snacks to keep you running all day long, generous holiday and paid time off, options for private medical, dental, and vison plans, and support in saving for the future. Other perks include mental wellness coaching and support and access to more than 13,000 online classes with LinkedIn Learning.  Learn more about our great benefits and perks and search specific offerings in your region at: www.realchemistrybenefits.com.

Working with Real HART: Since the pandemic, we have adapted to how our people told us they want to work. We have office locations in cities in the US, UK, and Europe with many employees and clients that serve as hubs where and when they need us. For employees who are within an hour of one of our offices, we expect attendance in the office two days per week, either at a Real Chemistry office or onsite with clients. We are also actively opening new office locations, so if one opens near you, our Real HART policy will apply. We are not looking for attendance for the sake of attendance but believe that the opportunity to coordinate in-office team meetings, 1:1 meetings with managers, taking advantage of on-site learning, and connecting with client partners is a critical to delivering on our purpose of making healthcare what it should be. Outside of these offices, we have regions, where people work remotely but come together quarterly for collaboration, culture and learning opportunities. We call this our Real Hybrid and Regional Teams (Real HART) approach. Real Chemistry believes we are best together – and our workplace strategy fosters connection and collaboration in person – but also supports flexibility for our people.

Real Chemistry is an Equal Opportunity employer. We continually strive to build and sustain an inclusive and equitable work environment where our employees feel empowered to leverage all they bring from their personal lived experience and professional expertise, to make our team the best in the industry. We encourage motivated and qualified applicants to apply without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity/expression, ethnic or national origin, age, physical or mental disability, genetic information, marital information, or any other characteristic protected by federal, state, or local employment discrimination laws where Real Chemistry operates. Should you require accommodations throughout the interview process please let your recruiter know.

*Notice: Real Chemistry and its affiliates' names are being misused by scammers through messaging services, fake websites, and apps. Do not share personal or financial information or make payments to any unverified sources claiming to be connected to Real Chemistry. We are working to stop these unauthorized activities and protect our community. Read more here.

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