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Vice President, Operational Strategy and Performance Improvement

London, UK

With 1,000+ intelligence professionals serving over 1,900 clients worldwide, Recorded Future is the world’s most advanced, and largest, intelligence company!

Vice President, Global Operational Strategy and Performance Improvement

Overview
The Vice President of Operational Strategy and Performance Improvement is responsible for driving strategic alignment, operational excellence, and measurable performance across all go-to-market (GTM) functions. This role partners closely with senior leadership, including the Head of Strategy and CEO, to design and implement the company’s overarching performance framework, operational improvements, and key strategic initiatives.

Key Responsibilities

Operational Performance and Transformation

  • Lead the design and execution of operational improvement initiatives across GTM, Sales Operations, Marketing, and Product organizations to increase efficiency and effectiveness.
  • Develop and manage dashboards, performance tracking systems, and accountability frameworks to measure outcomes and drive continuous improvement.
  • Partner with functional leaders to implement sustainable changes aligned with corporate strategy and business goals.

Strategic Planning and Execution

  • Collaborate with the Head of Strategy and CEO to design, implement, and track company-wide OKRs and KPIs, ensuring alignment with strategic priorities.
  • Support the Chief Strategy Officer in defining and executing key strategic initiatives that shape the company’s long-term direction and competitive positioning.
  • Serve as a thought partner in M&A strategy development, including target identification, strategic rationale, and integration planning.

Internal Strategic Partnerships

  • Transform and scale the Mastercard cross-sell program, focusing on the design and implementation of incentives, enablement programs, and GTM strategies that drive joint success.
  • Partner with Mastercard and Recorded Future executive management to establish transparency, operational alignment, and accountability across joint initiatives.
  • Engage directly with executive leadership from Mastercard’s top issuer customers to ensure the right engagement model between commercial teams, driving measurable business outcomes.

Leadership and Collaboration

  • Act as a key advisor to the Chief Strategy Officer and other executives on operational design, process optimization, and strategic execution.
  • Foster a culture of data-driven decision-making and operational discipline across all departments.
  • Champion cross-functional collaboration to align corporate objectives, resources, and performance measurement.

Qualifications

  • Proven experience, 10+years  leading strategic and operational transformation at a senior leadership level, ideally in SaaS, cybersecurity, or technology sectors.
  • Strong background in GTM operations, business performance management, and executive-level stakeholder engagement.
  • Demonstrated success driving cross-company programs and partnerships with global organizations.
  • Exceptional analytical, strategic thinking, and communication skills.

Why should you join Recorded Future?
Recorded Future employees (or “Futurists”), represent over 40 nationalities and embody our core values of having high standards, practicing inclusion, and acting ethically. Our dedication to empowering clients with intelligence to disrupt adversaries has earned us a 4.6-star user rating on G2 and more than 50% of Fortune 100 companies as customers.

Want more info? 
Blog & Podcast: Learn everything you want to know (and maybe some things you’d rather not know) about the world of cyber threat intelligence
Linkedin, Instagram & Twitter: What’s happening at Recorded Future
The Record: The Record is a cybersecurity news publication that explores the untold stories in this rapidly changing field
Timeline: History of Recorded Future
Recognition: Check out our awards and announcements

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Recorded Future is an equal opportunity and affirmative action employer and we encourage candidates from all backgrounds to apply. Recorded Future does not discriminate based on race, religion, color, national origin, gender including pregnancy, sexual orientation, gender identity, age, marital status, veteran status, disability or any other characteristic protected by law.

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If No, enter "N/A". If Yes please provide: (1) the name of the Mastercard or Recorded Future employee you have a close personal relationship with, and (2) the nature of that relationship.

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