On-Site Leasing Manager (Approved Housing Manager)

Redstone Residential is a national student and multi-family housing operator, managing more than 38,000 beds across 20 states. We are one of the largest third-party student housing management companies in the U.S. - and we're just getting started.

Our rapidly growing conventional housing portfolio reflects our ambitious, forward-thinking approach to real estate management. Headquartered in Provo, Utah, we combine industry-leading systems with a high-energy culture to deliver exceptional property performance and resident experiences.

Redstone's purpose is "to empower our people and elevate communities." We achieve our purpose by embodying our core values: 

• We Are Believers
• We Communicate Authentically with Care
• We Stay The Course
• We Drive Performance

CLASSIFICATION: Full-time, Non-Exempt, Benefits Eligible, Live-in Position

COMPENSATION: Starting at $14.00 Per Hour, plus a 2-bedroom on-site apartment with utilities included as part of the compensation package.

BENEFITS:

• Health, Vision, and Dental Insurance
• 15 days of PTO and 10 paid holidays
• 3 Paid service days
• Paid parental leave
• 401K Plan with up to 6% matching
• Continued Education Program
• Employee Assistance Program
• Professional Development Program
• Short-term Disability Insurance
• On-site 2-bedroom apartment with utilities included.

POSITION SUMMARY: The Alpine Chalet On-Site Leasing Manager oversees the day-to-day operation of a BYU-Idaho Approved Housing community, with a focus on leasing performance, budget management, rent collection,, and resident satisfaction. This is a live-in position reporting to the Area Leasing Manager, and requires full compliance with BYU-Idaho Approved Housing standards and Idaho fair housing law.

KEY DUTIES & RESPONSIBILITIES:

• Oversee all leasing activities, including lease generation and processing move-ins, move-outs, and transfers
• Monitor the Entrata dashboard and Tenant Information System (TIS) daily, verifying student eligibility and maintaining accurate resident records
• Collect rent, manage delinquency, and oversee security deposits and contract administration
• Ensure the community follows the BYU-Idaho Approved Housing Guidebook, Uniform Physical Condition Standards, and all applicable fair housing and Idaho housing laws
• Conduct regular property inspections and walks, and prepare the community for annual inspections with the Housing & Student Living Office
• Address resident and guarantor concerns, service animal and pet requests, and follow up on resident work orders
• Submit weekly and monthly reports to the Portfolio Manager, including budget performance and KPI updates
• Plan and execute resident activities and community events, and oversee marketing efforts and online review responses
• Attend BYU-Idaho Housing & Student Living Manager Forums and complete required training.

EXPERIENCE & QUALIFICATIONS:

• 5+ years of property management experience
• Bachelor's degree preferred, or equivalent experience in student housing or multifamily property management
• Experience managing to budgeted P&L expectations
• Proficiency with Google Apps, Microsoft Office, and property management software (Entrata preferred)
• Must live on-site in the provided apartment and maintain a presence respected by students as an advocate for Student Living principles
• Adherence to "Manager Code of Conduct" including the university dress and grooming standards.

At Redstone Residential, we’re committed to creating a workplace where people thrive. We believe in elevating communities, starting with our own team. Whether you’re just beginning your career or looking to grow in a fast-paced, purpose-driven environment, we’d love to hear from you.

We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, or veteran status.