GSSC OLCI Consultant
PURPOSE OF THE ROLE:
GSSC Operations consultant be a key member of the GSSC team for Reed & Mackay. This role will be responsible for generating the boarding pass for the global customers 24 hours prior to departure.
CORE SKILLS/COMPETENCIES REQUIRED:
• The ability to meet agreed on deadlines.
• Travel industry experience.
• Travel terminologies and GDS experience
• Methodical approach.
• Problem-solving skills
• Clear and concise communication – verbal & written
• Integrity will be important to you - open, honest and direct – you will fit with the company’s continuing desire to maintain values in developing culture and where all are treated with respect.
• Good listening skills
• Attention to detail.
RESPONSIBILITIES:
• Generating boarding pass to travellers.
• Resolve ad hoc queries in a timely manner.
• Ensure any anomalies are reported to your Line Manager effectively for timely escalation and resolution.
• To develop a customer-focused approach to the internal client base, liaising effectively with other divisions across the business.
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