Back to jobs
New

Staff Forward Deployed Engineer (FDE)

Bangalore

At Reltio®, an SAP Company, we believe data should fuel business success. Reltio’s AI-powered data unification and management capabilities—encompassing entity resolution, multi-domain master data management (MDM), and data products—transform siloed data from disparate sources into unified, trusted, and interoperable data. Reltio Data Cloud™ delivers interoperable data where and when it's needed, empowering data and analytics leaders with unparalleled business responsiveness. Leading enterprise brands—across multiple industries around the globe—rely on our award-winning data unification and cloud-native MDM capabilities to improve efficiency, manage risk and drive growth.

At Reltio, our values guide everything we do. With an unyielding commitment to prioritizing our “Customer First”, we strive to ensure their success. We embrace our differences and are “Better Together” as One Reltio. We are always looking to “Simplify and Share” our knowledge when we collaborate to remove obstacles for each other. We hold ourselves accountable for our actions and outcomes and strive for excellence. We “Own It”. Every day, we innovate and evolve, so that today is “Always Better Than Yesterday”. If you share and embody these values, we invite you to join our team at Reltio and contribute to our mission of excellence.

Reltio has earned numerous awards and top rankings for our technology, our culture and our people. Reltio was founded on a distributed workforce and offers flexible work arrangements to help our people manage their personal and professional lives. If you’re ready to work on unrivaled technology where your desire to be part of a collaborative team is met with a laser-focused mission to enable digital transformation with connected data, let’s talk!

 

Job Summary:

Staff Forward Deployed Engineers at Reltio are elite builders who operate with the autonomy of a technical founder and the rigor of a staff engineer. You will work in small teams, own high-stakes projects end-to-end, and embed directly with strategic customers, from initial discovery to production rollout, to transform Reltio's platform from a system of record into a system of intelligence. You'll write production code, design and ship agentic workflows, and bring field insights back to shape Reltio's product roadmap. If you thrive on undefined problems, move fast, and want your work to directly drive enterprise outcomes, this role was built for you.

Job Duties and Responsibilities:

End-to-End Customer Delivery & Ownership

  • Own the full delivery cycle: discovery, technical scoping, agent design, implementation, rollout support, and enablement of customer and customer engineering team for long-term support. 
  • Collaborate with customers and business stakeholders to translate real-world problems into concrete technical solutions. 
  • Define success metrics tied to adoption, performance, and business outcomes, and measure against them. 

Agent Architecture, Build, & Production

  • Design and implement robust agentic workflows using Reltio’s Agent Flow platform that integrate with core systems and event sources.
  • Orchestrate multi-stage behaviors (e.g., context-aware workflows, human-in-the-loop interactions).
  • Build production-grade components with comprehensive observability, graceful error handling, fallback strategies, cost governance, and security controls suitable for regulated industries. 

Evaluation, Observability & Quality

  • Leverage automated evaluation frameworks and monitoring dashboards to measure agent accuracy, reliability, throughput, false positives/negatives, and business KPIs.
  • Implement observability, tracing, and logging to analyze decisions and tool invocations for debugging and governance.
  • Develop regression tests, evaluation datasets, and safety guardrails that reduce risk and improve system maturity. 

Reusable Assets & Knowledge Sharing

  • Encode successful patterns into templates, connectors, reference implementations, and architecture blueprints for internal reuse.
  • Publish reusable “agent skills,” integrations (CRM, ERP, external data sources), and accelerators that reduce delivery time across customers.
  • Contribute to internal tooling, playbooks, and best-practice documentation and framework.

Strategic Field Feedback

  • Synthesize customer learnings, emerging field signals, and competitive intelligence into structured, prioritized feedback that directly shapes Reltio’s product roadmap and platform strategy. 
  • Advocate for roadmap priorities that improve agent usability, integration breadth, and operational scalability.
  • Partner with Product to define and POC feature requirements, acceptance criteria, and success outcomes for agentic solutions and other products in the Agent Flow Suite.

Trusted Advisor & Domain Expertise

  • Serve as a trusted advisor to enterprise technical and business leaders on data strategy, automation opportunities, and governance.
  • Apply deep mastery of data semantics, entity resolution logic, workflow optimization, and decision-centric system design.
  • Demonstrates thorough knowledge of MDM design patterns.
  • Demonstrates command of the Reltio platform and its overall capabilities.
  • Navigate complex enterprise constraints (security, compliance, access governance, multi-cloud architecture) while enabling pragmatic, scalable solutions. 

Other Forward Deployed Engineering duties and Agent Flow adoption initiatives as assigned.

Skills You Must Have:

  •       6+ years building and shipping production technology in customer-facing roles (solutions engineering, consulting, applied engineering). 
  •       Strong programming and system design skills in Python and/or TypeScript/Java, with experience building APIs, microservices & integrations.
  •       Demonstrated experience deploying and operationalizing LLM- or agentic systems (prompting, orchestration, evaluation, guardrails).
  •       Experience with telemetry/observability tooling, logging, and production monitoring frameworks.
  •       Familiarity with responsible AI practices, including agent guardrails, bias evaluation, and enterprise data governance (GDPR, HIPAA).
  •       Strong understanding of cloud infrastructure, CI/CD, containerization, and distributed services.
  •       Deep understanding of data management, enterprise integrations, workflow orchestration, business rules, and real-time processing.
  •       Experience with SaaS platforms, CRM/ERP integrations (Salesforce, Veeva, NetSuite, SAP), and data signals triggering automated actions.
  •       Excellent communication and co-creation skills with technical and non-technical stakeholders.
  •       Demonstrated ability to drive consensus, influence cross-functional teams, and deliver measurable outcomes under ambiguity and change.
  •       Comfortable operating in fast-paced, high-change enterprise engagements with senior customer leadership.
  •       Ability to travel to customer sites periodically (estimated 20-30%), with flexibility based on engagement needs.

 Skills That Are Nice to Have:

  • Prior experience in enterprise AI adoption, agent/AI workflow productization, or implementation of generative AI solutions.
  • Master’s degree in Computer Science, Engineering, or a related technical discipline.
  • Experience with business development support, governance frameworks, or industry compliance (HIPAA, GDPR, etc.).

 

 

 

Reltio is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Reltio is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities.

Apply for this job

*

indicates a required field

Resume/CV*

Accepted file types: pdf, doc, docx, txt, rtf

Cover Letter

Accepted file types: pdf, doc, docx, txt, rtf

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in Reltio’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

Select...
Select...
Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Select...

Voluntary Self-Identification of Disability

Form CC-305
Page 1 of 1
OMB Control Number 1250-0005
Expires 04/30/2026

Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

  • Alcohol or other substance use disorder (not currently using drugs illegally)
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
  • Blind or low vision
  • Cancer (past or present)
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or serious difficulty hearing
  • Diabetes
  • Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
  • Epilepsy or other seizure disorder
  • Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
  • Intellectual or developmental disability
  • Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
  • Missing limbs or partially missing limbs
  • Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
  • Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
  • Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
  • Partial or complete paralysis (any cause)
  • Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
  • Short stature (dwarfism)
  • Traumatic brain injury
Select...

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.