Product Manager

Who We Are:

Resident is an industry leader in the Direct-to-Consumer (e-commerce) space. While our customers are primarily based in the US, our R&D, Product, and Data teams have been operating out of Tel Aviv since our founding. Our mission is simple: we are building a best-in-class e-commerce platform that leverages data and technology to create a competitive advantage for our brands. Starting from the marketing acquisition funnel and continuing through each customer’s journey, our tools and technology enable us to go the extra step to deliver a world-class customer experience. Our company is built around continuously improving our ability to introduce new customers to our products and wow them with exceptional experiences through the shopping and post-purchase journey. We love to use data and metrics to drive our decisions, while keeping in mind that customers don’t speak in numbers, and that each one should be treated as a member of our family. Oh, and by the way - you’ll get to work with a diverse group of experts around the globe. You can expect a hard-working team of people that understand how to create meaningful connections and get great work done virtually - it’s in our nature!

What We Do:

The Product Admin team is responsible for building and overseeing the company’s E-commerce platform and all post-purchase products, features, and functionalities. Our mission is to provide best-in-class tools to our in-house customers to support the company’s goals and growth. As part of the team, you will own these complex processes end-to-end, including designing and measuring their impact.

What you’ll be doing:

We are looking for a talented Product Manager, a fresh thinker with excellent problem-solving skills, to build on our E-commerce platform and post-purchase products. We are looking for a self-motivated professional who can collaborate closely with our Operations team, understand its challenges, and develop new initiatives and innovative solutions to tackle them.
This role is a maternity leave replacement, offering a great opportunity to make an impact while gaining meaningful experience in product management in a fast-growing company.

Roles & Responsibilities: 

• Own and execute key parts of the company’s product roadmap
• Scope and prioritize activities based on business and customer impact
• Collaborate with cross-global Dev, Data, Design, Operations, and internal teams
• Monitor system health and establish feedback loops for continuous improvement
• Identify broken or manual processes across the organization and design automation solutions
• Support operational teams in achieving KPIs through tools, features, and process innovation
• Document procedures, specifications, and integration flows with clarity and precision
• Design products and solutions that directly improve financial and operational metrics

Qualifications:

• 2+ years of experience in Product, Project, or Product Operations; candidates with similar experience from other industries looking to transition into a tech company are encouraged to apply 
• Previous experience in E-commerce, B2B, or SaaS companies - major advantage
• Experience mapping business processes, writing requirement documents, and managing product roadmap
• Experience with building products based on data analysis and executing data-driven decisions
• Ability to comprehend system functionality and architecture
• Strong problem-solving skills, including identifying issues, analyzing root causes, and developing effective solutions to meet deadlines
• Excellent organizational skills, attention to detail, and ability to meet deadlines
• Ability to build strong relationships and influence cross-functional teams
• Self-motivated, independent, and comfortable in fast-paced, startup-style environments
• Fluency in English

Additional Information:

• This is a maternity leave replacement position