Facility Operations Manager

Revivn is a profitable and rapidly growing company that helps enterprises manage their technology through our end of life software platform. We take electronic recycling one step further by repurposing hardware that still has remaining life and providing it to people who lack dedicated computer access and make it more affordable for people who may not be able to purchase new technology. Working with companies like Instacart, Lyft, Qualtrics, X, Gensler, and Allbirds we are changing the way companies view used technology with a new model that focuses on repurposing instead of recycling.

We are seeking a seasoned and dynamic leader to oversee our operation in Brooklyn! The Facility Operations Manager will be responsible for ensuring that all aspects of receiving, processing and shipment runs efficiently, safely and profitably. They will manage a large, diverse team of talent across multiple disciplines and work closely with other departments to ensure that products are handled, tracked and processed to our high quality standards. Most importantly, they will demonstrate humility, inspire and challenge the status quo to drive constant value creation.

This position is based in our facility in the Brooklyn Navy Yard, which operates Monday - Friday, 7:30am to 4:00pm (excluding public holidays). The team comprises IT Technicians (responsible for data wiping, functionality, grading and repairs), inbound associates (receiving, sorting and serializing) and outbound associates (cleaning, photography, picking, packing and shipping). 

Key Responsibilities:

• Operational Management: Oversee daily operations of the facility, ensuring throughput goals are met efficiently and on time.
• Team Leadership: Lead, mentor, and grow a large, multi-tiered team, including supervisors, technicians and warehousing associates.
• Analytics & Reporting: Prepare, analyze and present facility performance and opportunities to senior management. Establish and monitor department KPIs.
• Quality Control: Implement and monitor quality control processes to ensure products meet standards consistently
• Headcount & Budget Management: Develop and manage the facility's headcount and budget, including cost control measures and efficiency improvements. Proficient in creating and utilizing tools to track operational progress towards goals and accurately plan necessary headcount adjustments in response to emerging demand trends.
• Inventory Management: Oversee inventory levels, ensuring supplies are available for processing and finished products are correctly stored and shipped on-time.
• Facility Maintenance: Ensure the facility is always pristine: organized, functional and comfortable for the team to be productive.
• Process Improvement: Identify and implement process improvements to enhance productivity and reduce waste
• Safety: Ensure that all safety regulations and guidelines are followed, promoting a safe working environment for all employees.
• Compliance: Ensure the facility complies with all relevant local, state, and federal regulations.

We’re ideally seeking:

• 7+ years of relevant experience leading large teams in Operations, Warehouse, Manufacturing or Retail environment, 
• 4+ years of managing teams of 50+ salaried and hourly employees
• Strong leadership qualities with a passion for building and mentoring high-performing teams. Demonstrated ability to engage in effective development conversations, including providing corrective actions, to foster professional growth and maintain team performance.
• Strong analytical and problem-solving abilities, with a focus on continuous improvement. Ability to read reports and summarize conclusions drawn from data.
• Demonstrated experience in developing and implementing workflow planning strategies based on short-term and long-term demand forecasts. 
• Track record of having managed and implemented new systems and operational infrastructure to support growth and efficiency
• In-depth knowledge of workplace safety regulations and practices. Experience with Safety Program compliance (OSHA, DOT, Compliance Programs)
• Proficient in the use of ERP software, Tableau, Excel, Google and Microsoft Office Suites.
• Strong written and verbal communication skills; bilingual in Spanish is a plus.
• Bachelor's degree (in business administration, industrial engineering, manufacturing management) is a plus, or at 10 years of equivalent professional experience. Both educational and experiential qualifications will be considered.

Working Conditions:

• The role requires physical presence in the facility, with regular interaction with production staff and hands-on involvement in operations.
• Must be able to work in a fast-paced environment and handle multiple priorities simultaneously.
• Occasional travel may be required for training and professional development.

If this sounds like you, apply! If you don’t meet all of the qualifications but think you could be a good match, we’d still love the chance to review your application. 

We embrace diversity and are committed to fostering an inclusive environment. At Revivn, we encourage people from all ages, abilities, and experiences to apply. Revivn does not discriminate on the basis of race, color, ancestry, religion, national origin, sexual orientation, age, citizenship, marital or family status, disability, gender, gender identity or expression, pregnancy or caregiver status, veteran status, or any other legally protected status.

The salary range for a Facility Operations Manager is $110,000-130,000. Actual compensation packages are based on several factors that are unique to each specific candidate; including but not limited to skill set, depth of experience, applicable certifications, and geographic work location. This may vary depending on living location and market rate.