Consumer Technical Insights & Claims Manager – Color Cosmetics
At Revlon, we create beauty innovations for everyone that inspire confidence and ignite joy every day.
Breaking beauty boundaries is in our company’s DNA. Since its game-changing launch of the first opaque nail enamel in 1932 (and later, the first long-wear foundation), Revlon has provided consumers with high-quality product innovation, performance, and sophisticated glamour. Elizabeth Arden made waves as a woman-led beauty company in the 1920s. In 1931, Almay became the original hypoallergenic, fragrance-free beauty brand.
Today, Revlon resiliently continues its legacy as a leading global beauty company. Our diverse portfolio—which consists of some of the world’s most iconic brands and product offerings in color cosmetics, skincare, hair color & care, personal care, and fragrances—is sold around the world through prestige, professional, mass, and direct-to-consumer retail channels. These brands include Revlon, Revlon Professional, Elizabeth Arden, Almay, American Crew, CND, Cutex, Mitchum, Sinful Colors, Creme of Nature, Christina Aguilera, John Varvatos, Juicy Couture, Ed Hardy and more.
We honor our heritage, embrace change, and applaud diversity. We champion our employees and celebrate our consumers.
We are Revlon, together, transforming beauty.
This role is a Hybrid Role: Employees are expected to work from our New York office 3 days per week and may work remotely the remaining days.
Consumer Technical Insights & Claims Manager – Color Cosmetics
Consumer Technical Insights & Claims Manager is responsible for leading all phases of new product development across Revlon’s color cosmetics portfolio—from co-creation of concept, claims generation and support, through validation of first production and ongoing market support This individual must be highly creative, strategically minded, and deeply knowledgeable about global color trends, ingredient technologies, and the competitive landscape across mass, masstige, and prestige beauty. The role requires strong technical acumen, cross‑functional leadership, and the ability to drive complex projects forward in a fast‑paced environment.
Key Responsibilities
Product Development Leadership
- Translate consumer insights, trend intelligence, and competitive learnings into clear product requirements, technical targets, and performance benchmarks to guide formula and shade development.
- (Co-create) innovative product concepts, ingredient stories, and technology platforms that unlock whitespace opportunities and support brand growth.
- Establish shade strategies and shade assortments for new launches and extensions, grounded in trend analysis, competitive benchmarking, and consumer insights.
- Define target product benchmark; work in partnership with the lab to develop formula. Lead shade development for assigned programs, ensuring alignment with Marketing, R&D, Regulatory, Packaging, and Operations.
- Evaluate formulas at all development stages—lab, pilot, scale‑up, first production, and ongoing production—to ensure consistency in performance, shade, texture, and quality.
Cross‑Functional & Vendor Management
- Lead weekly development meetings with Project Management, Marketing, and contract manufacturers to track progress, resolve issues, and ensure on‑time delivery.
- Partner closely with contract manufacturers to drive formula development, shade matching, and scale‑up activities, ensuring projects remain on budget and on schedule.
- Collaborate closely with Packaging Development
- Travel to contract manufacturers as needed for on‑site formula evaluations/approvals, pilot batches, scaleups, and production troubleshooting.
Claims, Compliance & Testing
- Partner proactively with Claims, Marketing, Legal, and Regulatory to help shape differentiated, defensible product benefit claims including key ingredient stories supported by appropriate testing and documentation in partnership with the Consumer & Clinical research team.
- Review Marketing and Creative assets to ensure claims accuracy and substantiation.
- Manage clinical, sensory, and consumer testing programs for assigned products, communicating results and implications to cross‑functional partners.
Costing, Documentation & Process Management
- Partner with Marketing and R&D to align on formula and packaging cost targets; track formula cost throughout development to ensure budget adherence.
- Maintain an organized system for all product submissions, approvals, and documentation.
- Support the creation and maintenance of Product Information Files and ensure all formula, shade, and performance standards are properly documented.
- Proactively identify development risks, evaluate trade‑offs, and drive timely decisions or course‑corrections to maintain delivery against scope, timing, and quality targets.
Market & Trend Intelligence
- Conduct ongoing competitive research on new launches, ingredient technologies, textures, and shade trends to inform innovation strategy.
- Attend industry events, supplier meetings, and trade shows to stay current on emerging technologies and market shifts.
Qualifications & Experience
Required
- Bachelor’s degree required.
- Minimum 5+ years of experience in color cosmetics product development (prestige, indie, or mass).
- Proven track record of leading successful product launches from concept through production.
- Strong understanding of the full product development lifecycle, including formula development, shade matching, claims, testing, and scale‑up.
- Experience managing contract manufacturers and external suppliers.
- Exceptional project management skills with the ability to manage multiple complex programs simultaneously.
- Strong communication skills—able to synthesize complex information and present clear recommendations to cross‑functional partners and leadership.
- Highly detail‑oriented, solutions‑driven, and comfortable navigating accelerated timelines and shifting priorities.
- Passion for the beauty industry, color trends, and consumer‑driven innovation.
Preferred
- Experience across multiple color categories (face, eye, lip, nail).
- Strong color acuity and familiarity with shade development processes.
- Experience with regulatory‑driven reformulations and ingredient transitions.
#LI-EM1 #LI-Hybrid
Revlon is unable to sponsor or transfer employment visas for this role; candidates must be legally authorized to work in the United States without current or future visa support.
The base pay range for this position is $110,000.00 - $125,000.00 / year; however base pay offered may vary depending on skills, experience, job-related knowledge, and geographic location. Certain positions may also be eligible for short-term incentives as part of total compensation.
Employees (and their families) are eligible for medical, dental, and vision benefits. Employees are covered by the company-paid basic life insurance policy and company-paid short-term disability insurance (the benefit commences upon hire and allows for a portion of base salary for up to 26 weeks if you are disabled). Other benefits offered to employees include but are not limited to the following: long-term disability, supplemental life insurances, flexible spending accounts, critical illness insurance, group legal, identity theft protection, etc. Employees are also able to enroll in our 401k Retirement Savings Plan.
Employees will also receive 3 weeks of vacation, pro-rated based on date of hire for the 1st year of employment and twelve paid holidays throughout the calendar year. Vacation will depend on role.
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