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Revenue Operations Analyst

Lehi, UT; New York, NY; Remote - US

At Rinsed, we are building software to run the $15bn Car Wash industry.

We're a B2B SaaS company, providing car washes with all the tools they need to transition to a subscription model. Modern car washes are fully-automated tunnels that can wash over 200 cars/hr, and they are moving from selling single washes to all-you-can-wash subscriptions. We are giving this $15bn underserved market the tools to manage and grow their subscription revenue.

We are a small team, who just raised our Series B from VMG Technology in addition to our Series A from Founder's Fund and Bedrock Capital. We are currently installed at over 1,800 car washes nationally helping to manage more than 5 million car wash memberships. What we've built so far is just the beginning. Get to be part of the founding DNA of building a great product, a great culture, and a great company!

A Day in the Life

Key Responsibilities:

  • Maintain Regular Reporting:
    • Develop, maintain, and deliver regular reports to track key revenue metrics.
    • Analyze data and create dashboards to support executive decision-making.
    • Provide insights and recommendations based on data analysis to improve revenue performance.
  • System Administration:
    • Serve as the system admin for our CRM (HubSpot preferred) and other revenue tech stack tools.
    • Oversee day-to-day system improvements, adjustments, and configurations across tools.
    • Ensure data integrity across all tools and platforms within the revenue tech stack.
  • Facilitate the Deal Desk:
    • Act as the primary point of contact for the Deal Desk, assisting sales teams with pricing, contracts, and deal approvals.
    • Streamline and optimize the deal process to reduce friction and improve deal velocity.
  • Cross-functional collaboration:
    • Collaborate with the Revenue Operations team and cross-departmental revenue functions to improve solutions that streamline workflows and enable data-driven decision-making.
    • Collaborate with the team and cross-departmentally to develop playbooks and ensure the successful adoption of these playbooks and the relevant workflows.
  • Build Training on New System Processes:
    • Create documentation and resources to support ongoing user adoption and system best practices.
    • Develop and deliver training sessions for the sales and revenue teams on new system processes and updates.

Knowledge, Skills, and Abilities

  • Strong organizational and project management skills.
  • Hands-on use of HubSpot
  • Excellent communication and presentation abilities
  • Ability to analyze data and generate actionable insights
  • Ability to work independently and as part of a team
  • Familiarity with industry-leading revenue tools such as ZoomInfo, Gong, Vitally, etc.

Required Qualifications:

  • Experience: 1-3 years of relevant experience in RevOps, Sales Operations, Data Analytics, or related fields.
  • Education: Bachelor’s degree in Business, Finance, Data Science, or a related field.
  • CRM Experience: Proven experience working as a CRM admin, preferably in HubSpot.
  • Data Analytics: Proficiency in data modeling software and experience in building reports and dashboards.
  • Communication: Excellent communication skills with the ability to train and guide teams on new processes.

Preferred Qualifications:

  • Experience working in a high-growth, fast-paced environment.
  • Certification in HubSpot or any other CRM platform.
  • Proficiency in SQL or other data query languages.

What We Offer:

  • Competitive salary and benefits including unlimited PTO, health / dental / vision insurance, and more
  • Opportunity to shape the future of Rinsed and make a significant impact in the role
  • Work closely with our founders and leadership team to drive customer onboarding strategy and execution
  • Be part of an incredible team with a great blend of hustle, productivity, and fun

Salary Range

$100,000 - $120,000 USD

Rinsed embraces diversity and is proud to be an equal opportunity employer. As part of our commitment to diversifying our workforce, we do not discriminate on the basis of age, race, sex, gender, gender identity, color, religion, national origin, sexual orientation, marital status, citizenship, veteran status, or disability status. 

We are also committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, you may contact people@rinsed.co.

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